This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (773) Natural Language Processing (943) Consumer & Patient Education and Shared-Decision Making (906) Information Seeking, Information Needs (575) Responsible Health AI (76) Generative Language Models Including ChatGPT (775) Telehealth and Telemonitoring (2165)

Published on in Vol 28 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/85516, first published .
Comparison of Emotional Content in Text Responses From Physicians and AI Chatbots to Patient Health Queries: Cross-Sectional Study

Comparison of Emotional Content in Text Responses From Physicians and AI Chatbots to Patient Health Queries: Cross-Sectional Study

Comparison of Emotional Content in Text Responses From Physicians and AI Chatbots to Patient Health Queries: Cross-Sectional Study

Authors of this article:

Daniel T Burns1 Author Orcid Image ;   Channing Bice2 Author Orcid Image ;   Paul E Johnson3 Author Orcid Image ;   Nicholas Chia4 Author Orcid Image ;   Timothy Robinson1 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Daniel T Burns   1 , MS ;   Channing Bice   2 , MS ;   Paul E Johnson   3 , MD ;   Nicholas Chia   4 , PhD ;   Timothy Robinson   1 , PhD

1 Department of Mathematics & Statistics, University of Wyoming, Laramie, WY, United States

2 Department of Journalism & Media Communication, Colorado State University, Fort Collins, CO, United States

3 Department of Otolaryngology- Head and Neck Surgery, University of Washington, Seattle, WA, United States

4 Data Science and Learning, Argonne National Laboratory, Lemont, IL, United States

Corresponding Author:

  • Daniel T Burns, MS
  • Department of Mathematics & Statistics
  • University of Wyoming
  • 1000 E University Ave
  • Laramie, WY 82071
  • United States
  • Phone: 1 307 766 4221
  • Email: dburns5@uwyo.edu