Assessing the Implementation and Effectiveness of the Electronic Patient-Reported Outcome Tool for Older Adults With Complex Care Needs: Mixed Methods Study

Carolyn Steele Gray   ^{1, 2} , MSc, PhD ;   Edward Chau   ² , MSc ;   Farah Tahsin   ² , MA ;   Sarah Harvey   ³ , PhD ;   Mayura Loganathan   ^{4, 5} , MD ;   Brian McKinstry   ⁶ , MD, PhD ;   Stewart W Mercer   ⁶ , MBChB, PhD ;   Jason Xin Nie   ⁷ , MSc ;   Ted E Palen   ⁸ , MD, PhD ;   Tim Ramsay   ^{9, 10} , PhD ;   Kednapa Thavorn   ^{9, 10} , PhD ;   Ross Upshur   ^{1, 5} , MD, PhD ;   Walter P Wodchis   ^{2, 7} , PhD

¹ Bridgepoint Collaboratory for Research and Innovation, Lunenfeld-Tanenebaum Research Institute, Sinai Health, Toronto, ON, Canada

² Institute of Health Policy, Management and Evaluation, Dalla Lana School of Public Health, University of Toronto, Toronto, ON, Canada

³ Logibec Inc (QoC Health Inc), Toronto, ON, Canada

⁴ Ray D Wolfe Department of Family Medicine, Mount Sinai Hospital, Toronto, ON, Canada

⁵ Department of Family and Community Medicine, Faculty of Medicine, University of Toronto, Toronto, ON, Canada

⁶ Usher Institute, College of Medicine and Veterinary Medicine, University of Edinburgh, Edinburgh, United Kingdom

⁷ Institute for Better Health, Trillium Health Partners, Mississauga, ON, Canada

⁸ Institute for Health Research, Kaiser Permanente Colorado, Denver, CO, United States

⁹ Clinical Epidemiology Program, Ottawa Hospital Research Institute, Ottawa, ON, Canada

¹⁰ School of Epidemiology and Public Health, University of Ottawa, Ottawa, ON, Canada