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Published on in Vol 28 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/82677, first published .
Efficacy, User Engagement, and Acceptability of Cognitive Behavioral Therapy–Oriented Psychological Chatbots for Adults With Depressive and/or Anxiety Symptoms: Systematic Review and Meta-Analysis of Randomized Controlled Trials

Efficacy, User Engagement, and Acceptability of Cognitive Behavioral Therapy–Oriented Psychological Chatbots for Adults With Depressive and/or Anxiety Symptoms: Systematic Review and Meta-Analysis of Randomized Controlled Trials

Efficacy, User Engagement, and Acceptability of Cognitive Behavioral Therapy–Oriented Psychological Chatbots for Adults With Depressive and/or Anxiety Symptoms: Systematic Review and Meta-Analysis of Randomized Controlled Trials

Bingyan Gong   1 , PhD ;   Nisha Yao   2 , PhD ;   Hangxin Xie   1 ;   Chuncheng Huang   1 , BS ;   Tomoko Kishimoto   3 , PhD ;   Howard Berenbaum   4 , PhD ;   Wenting Mu   1 , PhD

1 Department of Psychological and Cognitive Sciences, Tsinghua University, Beijing, China

2 School of Kinesiology and Health, Capital University of Physical Education and Sports, Beijing, China

3 Faculty of Psychology, Beijing Normal University, Beijing, China

4 Department of Psychology, University of Illinois Urbana-Champaign, Champaign, IL, United States

Corresponding Author:

  • Wenting Mu, PhD
  • Department of Psychological and Cognitive Sciences
  • Tsinghua University
  • 30 Shuangqing Road, Haidian District
  • Beijing 100084
  • China
  • Phone: 86 15810389613
  • Email: wmu@mail.tsinghua.edu.cn