This paper is in the following e-collection/theme issue:

Physician and Health Services Rating by Consumers (140) Health Services Research (557) Development and Evaluation of Research Methods, Instruments and Tools (744) Quality Improvement (294) Participatory Medicine & E-Patients (873) Theoretical Frameworks and Concepts (338)

Published on in Vol 27 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/66141, first published .
Developing a Framework for Online Review-Based Health Care Service Quality Assessment: Text-Mining Study

Developing a Framework for Online Review-Based Health Care Service Quality Assessment: Text-Mining Study

Developing a Framework for Online Review-Based Health Care Service Quality Assessment: Text-Mining Study

Authors of this article:

Xue Zhang1 Author Orcid Image ;   Jianshan Sun2, 3 Author Orcid Image ;   Xin Li4 Author Orcid Image ;   Yezheng Liu2 Author Orcid Image ;   Chenwei Li5 Author Orcid Image
Article Authors Cited by (1) Tweetations Metrics

Journals

  1. Hong M, Wang H. Online Shopping Service Optimization Based on Topic Mining and Process Chain Network. Concurrency and Computation: Practice and Experience 2026;38(1) View