This paper is in the following e-collection/theme issue:

Artificial Intelligence (2127) Demographics of Users, Social & Digital Divide (913) Internet Access and Digital Technology Use in an Elderly Population (329) Usability and Technology Use Studies with Elder Subjects (271) Preventing Social Isolation and Fostering Social Interactions in Old Age (120) Mobile Devices and Apps for Seniors and Healthy Aging (265) Chatbots and Conversational Agents (740) Human Factors and Usability Case Studies (1005)

Published on in Vol 27 (2025)

This is a member publication of Michigan State University

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/65776, first published .
Caregiving Artificial Intelligence Chatbot for Older Adults and Their Preferences, Well-Being, and Social Connectivity: Mixed-Method Study

Caregiving Artificial Intelligence Chatbot for Older Adults and Their Preferences, Well-Being, and Social Connectivity: Mixed-Method Study

Caregiving Artificial Intelligence Chatbot for Older Adults and Their Preferences, Well-Being, and Social Connectivity: Mixed-Method Study

Authors of this article:

Brooke H Wolfe1 Author Orcid Image ;   Yoo Jung Oh1 Author Orcid Image ;   Hyesun Choung2 Author Orcid Image ;   Xiaoran Cui1 Author Orcid Image ;   Joshua Weinzapfel1 Author Orcid Image ;   R Amanda Cooper3 Author Orcid Image ;   Hae-Na Lee4 Author Orcid Image ;   Rebecca Lehto5 Author Orcid Image
Article Authors Cited by (6) Tweetations Metrics

Journals

  1. DeCamp M, Ellis J. Reply to: Comment on: The Halo Effect: Perceptions of Information Privacy Among Healthcare Chatbot Users. Journal of the American Geriatrics Society 2025;73(9):2941 View
  2. van Dijk B, Lefebvre A, Spruit M. Welzijn.AI: Developing responsible conversational AI for the care of older people through stakeholder involvement. Maturitas 2025;199:108616 View
  3. Shang R, Mi J. An Evolutionary Game Analysis of AI Health Assistant Adoption in Smart Elderly Care. Systems 2025;13(7):610 View
  4. Dellavalle N, Ellis J, Moore A, Akerson M, Andazola M, Campbell E, DeCamp M. What patients want from healthcare chatbots: insights from a mixed-methods study. Journal of the American Medical Informatics Association 2025;32(11):1735 View
  5. Sivakumar I, Arunachalam S, Gadde P, Sharan J. Performance of AI chatbots in responding to geriatric patient questions on denture issues: A mixed method study of accuracy and empathy. The Journal of Prosthetic Dentistry 2025 View

Conference Proceedings

  1. Nanayakkara S, Huff E. Proceedings of the 27th International ACM SIGACCESS Conference on Computers and Accessibility. Call, Text, or Face-to-Face? Evaluating GenAI Chatbot Interface Preferences of Older Adults View