This paper is in the following e-collection/theme issue:

Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (698) Human Factors and Usability Case Studies (1005) Electronic Health Records (1319) Participatory Medicine & E-Patients (873)

Published on in Vol 25 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/45974, first published .
Patients’ Experiences of a National Patient Portal and Its Usability: Cross-Sectional Survey Study

Patients’ Experiences of a National Patient Portal and Its Usability: Cross-Sectional Survey Study

Patients’ Experiences of a National Patient Portal and Its Usability: Cross-Sectional Survey Study

Authors of this article:

Saija Simola1 Author Orcid Image ;   Iiris Hörhammer1 Author Orcid Image ;   Yuhui Xu1 Author Orcid Image ;   Annika Bärkås2 Author Orcid Image ;   Asbjørn Johansen Fagerlund3 Author Orcid Image ;   Josefin Hagström2 Author Orcid Image ;   Mari Holmroos4 Author Orcid Image ;   Maria Hägglund2 Author Orcid Image ;   Monika Alise Johansen3 Author Orcid Image ;   Bridget Kane5 Author Orcid Image ;   Anna Kharko2, 6 Author Orcid Image ;   Isabella Scandurra7 Author Orcid Image ;   Sari Kujala1 Author Orcid Image
Article Authors Cited by (18) Tweetations (5) Metrics

Journals

  1. Hägglund M, Kharko A, Hagström J, Bärkås A, Blease C, Cajander Å, DesRoches C, Fagerlund A, Haage B, Huvila I, Hörhammer I, Kane B, Klein G, Kristiansen E, Luks K, Moll J, Muli I, Raphaug E, Rexhepi H, Riggare S, Ross P, Scandurra I, Simola S, Soone H, Wang B, Ghorbanian Zolbin M, Åhlfeldt R, Kujala S, Johansen M. The NORDeHEALTH 2022 Patient Survey: Cross-Sectional Study of National Patient Portal Users in Norway, Sweden, Finland, and Estonia. Journal of Medical Internet Research 2023;25:e47573 View
  2. Kujala S, Simola S, Wang B, Soone H, Hagström J, Bärkås A, Hörhammer I, Cajander Å, Johansen Fagerlund A, Kane B, Kharko A, Kristiansen E, Moll J, Rexphepi H, Hägglund M, Johansen M. Benchmarking usability of patient portals in Estonia, Finland, Norway, and Sweden. International Journal of Medical Informatics 2024;181:105302 View
  3. Kyytsönen M, Vehko T, Jylhä V, Kinnunen U. Privacy concerns among the users of a national patient portal: A cross-sectional population survey study. International Journal of Medical Informatics 2024;183:105336 View
  4. Rawlins M, Yu X. Identifying the Software Quality Attributes that Affect Patient Portal Adoption in Trinidad and Tobago. SN Computer Science 2024;5(2) View
  5. Walker J, Staab E, Ridgway J, Schmitt J, Franco M, Hunter S, Motley D, Laiteerapong N. Patient Perspectives on Portal-Based Anxiety and Depression Screening in HIV Care: A Qualitative Study Using the Consolidated Framework for Implementation Research. International Journal of Environmental Research and Public Health 2024;21(6):692 View
  6. Hägglund M, Kharko A, Bärkås A, Blease C, Cajander Å, DesRoches C, Fagerlund A, Hagström J, Huvila I, Hörhammer I, Kane B, Klein G, Kristiansen E, Moll J, Muli I, Rexhepi H, Riggare S, Ross P, Scandurra I, Simola S, Soone H, Wang B, Ghorbanian Zolbin M, Åhlfeldt R, Kujala S, Johansen M. A Nordic Perspective on Patient Online Record Access and the European Health Data Space. Journal of Medical Internet Research 2024;26:e49084 View
  7. Zhang Y. Exploring the impact of patient-centered and online communication on cancer screening: A call for equitable health solutions. Patient Education and Counseling 2024;128:108371 View
  8. Boomstra E, Walraven I, van der Ploeg I, Wouters M, van de Kamp M, Dirven R, Albers E, Fraterman I, Poulissen M, van de Poll-Franse L, de Ligt K. Moving beyond barriers: a mixed-method study to develop evidence-based strategies to improve implementation of PROMs in clinical oncology care. Quality of Life Research 2025;34(1):173 View
  9. Oudbier S, Smets E, Nieuwkerk P, Neal D, Nurmohamed S, Meij H, Dusseljee-Peute L. Patients’ Experienced Usability and Satisfaction With Digital Health Solutions in a Home Setting: Instrument Validation Study. JMIR Medical Informatics 2025;13:e63703 View
  10. Huvila I, Rexhepi H, Moll J, Ghorbanian Zolbin M, Blease C, Bärkås A, Åhlfeldt R, Hagström J, Kane B, Scandurra I, Hägglund M, Klein G, Wang B, Kharko A. Affordance trajectories and the usefulness of online records access among older adults in Sweden. DIGITAL HEALTH 2024;10 View
  11. Aldekhyyel R, Alshafi N, Almohsen L, Alhowaish T, Alabbad L, Alwahibi R, Alsuhaibani D, Aldekhyyel R, Rajamani S. Consumer Access and Utilization of Patient Portals for Electronic Health Records. CIN: Computers, Informatics, Nursing 2025;43(5) View
  12. Ghorbanian Zolbin M, Kujala S, Huvila I. Experiences and Expectations of Immigrant and Nonimmigrant Older Adults Regarding eHealth Services: Qualitative Interview Study. Journal of Medical Internet Research 2025;27:e64249 View
  13. Nissinen S, Toivio P, Sormunen E. Usability and Usefulness of Occupational Health Care Patient Portals: Patient-Based Cross-Sectional Study. JMIR Human Factors 2025;12:e73197 View
  14. Kim W, In J. Digitalization of service delivery and patient engagement in healthcare: a complementarity perspective. Journal of Services Marketing 2025;39(9):1192 View
  15. Khanal S. “Digital is nice, but only to smart people”: a qualitative analysis of barriers to digital healthcare for Nepali migrants in Finland. BMC Digital Health 2025;3(1) View
  16. Zhang L, Hussain W, Md Ali S. Trust transfer in digital healthcare: The role of self-service systems in reducing patient treatment barriers. DIGITAL HEALTH 2025;11 View

Conference Proceedings

  1. Kharko A, Luckhaus J, Blease C, Cajander Å, Hagström J, Kane B, Klein G, Kujala S, Moll J, Scandurra I, Hägglund M. Nordic Conference on Human-Computer Interaction. Impact of healthcare education on preferences for electronic health records: Results from national survey of patient users in Sweden View
  2. Chowdary D, Krishna Pavan Kumar S, Hemanth A, Pavan Kumar V, John Wesley R. 2025 Third International Conference on Augmented Intelligence and Sustainable Systems (ICAISS). Web based Predictive Health Analysis Portal using Machine Learning View