This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (656) New Methods (1051) Web-based and Mobile Health Interventions (3724) Tools and Questionnaires in Human Factors Evaluation (65) Design and Evaluation of Patient Education Materials (105) Usability Evaluation Case Studies (230) Evaluation and Research Methodology for mHealth (222) Email Communication, Web-Based Communication, Secure Messaging (178) Clinical Communication, Electronic Consultation and Telehealth (698) mHealth for Patient Education (275) Consumer & Patient Education and Shared-Decision Making (778)

Published on in Vol 24, No 4 (2022): April

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/32630, first published .
The Effects of Health Care Chatbot Personas With Different Social Roles on the Client-Chatbot Bond and Usage Intentions: Development of a Design Codebook and Web-Based Study

The Effects of Health Care Chatbot Personas With Different Social Roles on the Client-Chatbot Bond and Usage Intentions: Development of a Design Codebook and Web-Based Study

The Effects of Health Care Chatbot Personas With Different Social Roles on the Client-Chatbot Bond and Usage Intentions: Development of a Design Codebook and Web-Based Study

Authors of this article:

Marcia Nißen1 Author Orcid Image ;   Dominik Rüegger1, 2 Author Orcid Image ;   Mirjam Stieger3, 4, 5 Author Orcid Image ;   Christoph Flückiger5 Author Orcid Image ;   Mathias Allemand5, 6 Author Orcid Image ;   Florian v Wangenheim1 Author Orcid Image ;   Tobias Kowatsch1, 7 Author Orcid Image
Article Authors Cited by (41) Tweetations (3) Metrics

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  19. Spagnolli A, D’Agostini E, Masotina M, Cenzato G, Gamberini L. Similarity attracts, or does it? Studying personality-based convergence and sense of engagement with a digital health assistant. Telematics and Informatics 2025;98:102262 View
  20. Abe K, Quan C, Cao S, Luo Z. Classification of Properties in Human-like Dialogue Systems Using Generative AI to Adapt to Individual Preferences. Applied Sciences 2025;15(7):3466 View
  21. Kuhlmeier F, Bauch L, Gnewuch U, Lüttke S. Designing Chatbots to Treat Depression in Youth: Qualitative Study. JMIR Human Factors 2025;12:e66632 View
  22. Barger A. Artificial intelligence vs. human coaches: examining the development of working alliance in a single session. Frontiers in Psychology 2025;15 View
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