Published on in Vol 24, No 4 (2022): April

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/32630, first published .
The Effects of Health Care Chatbot Personas With Different Social Roles on the Client-Chatbot Bond and Usage Intentions: Development of a Design Codebook and Web-Based Study

The Effects of Health Care Chatbot Personas With Different Social Roles on the Client-Chatbot Bond and Usage Intentions: Development of a Design Codebook and Web-Based Study

The Effects of Health Care Chatbot Personas With Different Social Roles on the Client-Chatbot Bond and Usage Intentions: Development of a Design Codebook and Web-Based Study

Journals

  1. Zhao X, Chen L, Jin Y, Zhang X. Comparing button-based chatbots with webpages for presenting fact-checking results: A case study of health information. Information Processing & Management 2023;60(2):103203 View
  2. He Y, Yang L, Zhu X, Wu B, Zhang S, Qian C, Tian T. Mental Health Chatbot for Young Adults With Depressive Symptoms During the COVID-19 Pandemic: Single-Blind, Three-Arm Randomized Controlled Trial. Journal of Medical Internet Research 2022;24(11):e40719 View
  3. Jabir A, Martinengo L, Lin X, Torous J, Subramaniam M, Tudor Car L. Evaluating Conversational Agents for Mental Health: Scoping Review of Outcomes and Outcome Measurement Instruments. Journal of Medical Internet Research 2023;25:e44548 View
  4. Mair J, Castro O, Salamanca-Sanabria A, Frese B, von Wangenheim F, Tai E, Kowatsch T, Müller-Riemenschneider F. Exploring the potential of mobile health interventions to address behavioural risk factors for the prevention of non-communicable diseases in Asian populations: a qualitative study. BMC Public Health 2023;23(1) View
  5. Castro O, Mair J, Salamanca-Sanabria A, Alattas A, Keller R, Zheng S, Jabir A, Lin X, Frese B, Lim C, Santhanam P, van Dam R, Car J, Lee J, Tai E, Fleisch E, von Wangenheim F, Tudor Car L, Müller-Riemenschneider F, Kowatsch T. Development of “LvL UP 1.0”: a smartphone-based, conversational agent-delivered holistic lifestyle intervention for the prevention of non-communicable diseases and common mental disorders. Frontiers in Digital Health 2023;5 View
  6. Grodniewicz J, Hohol M. Waiting for a digital therapist: three challenges on the path to psychotherapy delivered by artificial intelligence. Frontiers in Psychiatry 2023;14 View
  7. Jabir A, Lin X, Martinengo L, Sharp G, Theng Y, Tudor Car L. Attrition in Conversational Agent–Delivered Mental Health Interventions: Systematic Review and Meta-Analysis. Journal of Medical Internet Research 2024;26:e48168 View
  8. Powell L, Nour R, Sleibi R, Al Suwaidi H, Zary N. Democratizing the Development of Chatbots to Improve Public Health: Feasibility Study of COVID-19 Misinformation. JMIR Human Factors 2023;10:e43120 View
  9. Allemand M, Olaru G, Stieger M, Flückiger C. Does realizing strengths, insight, and behavioral practice through a psychological intervention promote personality change? An intensive longitudinal study. European Journal of Personality 2024;38(6):928 View
  10. Laymouna M, Ma Y, Lessard D, Schuster T, Engler K, Lebouché B. Roles, Users, Benefits, and Limitations of Chatbots in Health Care: Rapid Review. Journal of Medical Internet Research 2024;26:e56930 View
  11. Ferrario A, Sedlakova J, Trachsel M. The Role of Humanization and Robustness of Large Language Models in Conversational Artificial Intelligence for Individuals With Depression: A Critical Analysis. JMIR Mental Health 2024;11:e56569 View
  12. Jakob R, Narauskas J, Fleisch E, König L, Kowatsch T. Factors associated with adherence to a public mobile nutritional health intervention: Retrospective cohort study. Computers in Human Behavior Reports 2024;15:100445 View
  13. Vandelanotte C, Hodgetts D, Peris D, Karki A, Maher C, Imam T, Rashid M, To Q, Trost S. Perceptions and expectations of an artificially intelligent physical activity digital assistant — A focus group study. Applied Psychology: Health and Well-Being 2024;16(4):2362 View
  14. Chow J, Li K. Ethical Considerations in Human-Centered AI: Advancing Oncology Chatbots Through Large Language Models. JMIR Bioinformatics and Biotechnology 2024;5:e64406 View
  15. Qu N, Li J, Kongmanee J, Chignell M. Public opinion on types of voice systems for older adults. Journal of Rehabilitation and Assistive Technologies Engineering 2024;11 View
  16. Lee T, Fussell S. Countering Misinformation in Private Messaging Groups: Insights From a Fact-checking Chatbot. Proceedings of the ACM on Human-Computer Interaction 2025;9(1):1 View
  17. Sanchez Ortuño M, Pecune F, Coelho J, Micoulaud-Franchi J, Salles N, Auriacombe M, Serre F, Levavasseur Y, De Sevin E, Sagaspe P, Philip P. Determinants of Dropout From a Virtual Agent–Based App for Insomnia Management in a Self-Selected Sample of Users With Insomnia Symptoms: Longitudinal Study. JMIR Mental Health 2025;12:e51022 View
  18. Wu C, Chen C, Huang K, Chou Y. Determinants of Chatbot adoption among older adults: An extended TAM approach using PLS-SEM. Information Development 2025 View
  19. Spagnolli A, D’Agostini E, Masotina M, Cenzato G, Gamberini L. Similarity attracts, or does it? Studying personality-based convergence and sense of engagement with a digital health assistant. Telematics and Informatics 2025;98:102262 View
  20. Abe K, Quan C, Cao S, Luo Z. Classification of Properties in Human-like Dialogue Systems Using Generative AI to Adapt to Individual Preferences. Applied Sciences 2025;15(7):3466 View
  21. Kuhlmeier F, Bauch L, Gnewuch U, Lüttke S. Designing Chatbots to Treat Depression in Youth: Qualitative Study. JMIR Human Factors 2025;12:e66632 View
  22. Barger A. Artificial intelligence vs. human coaches: examining the development of working alliance in a single session. Frontiers in Psychology 2025;15 View
  23. Orji J, Chan G, Orji R. Design, development, and evaluation of an mHealth app to reduce stress and promote happiness through smiling. Behaviour & Information Technology 2025:1 View
  24. Abe K, Quan C, Cao S, Luo Z. Subjective Evaluation of Generative AI-Driven Dialogues in Paired Dyadic and Topic-Sharing Triadic Interaction Structures. Applied Sciences 2025;15(9):5092 View
  25. Cervellione B, Iacolino C, Bottari A, Vona C, Leuzzi M, Presti G. Functioning of Neurotypical Siblings of Individuals with Autism Spectrum Disorder: A Systematic Review. Psychiatry International 2025;6(2):52 View
  26. Wang X, Zhang Y. Brand-transformed or celebrity-transformed? The effect of different role-transformed virtual influencers on purchase intention. Journal of Retailing and Consumer Services 2025;86:104318 View
  27. Lau C, Kupiec K, Livermore P. Exploring the Acceptance and Opportunities of Using a Specific Generative AI Chatbot to Assist Parents in Managing Pediatric Rheumatological Chronic Health Conditions: Mixed Methods Study. JMIR Pediatrics and Parenting 2025;8:e70409 View
  28. Nißen M, Harperink S, Joshi P, Bischof A, Schachner T, Lukic Y, Schneider F, Santhanam P, v. Wangenheim F, Ollier J, Kowatsch T. Leveraging Influencers to Reach and Engage Vulnerable Individuals: A Quasi-Experimental Field Study with a Digital Health Intervention (Preprint). Journal of Medical Internet Research 2025 View

Books/Policy Documents

  1. Oh Y, Arias K, Auster-Gussman L, Graham S. Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. View
  2. Díaz Carrillo M, Ramírez Pírez M, Lemos Chang G. Applied Informatics. View
  3. Gille F, Papadopoulos K, Sedlakova J, Zavattaro F, Brall C. Digitalwirtschaft. View
  4. Karimova G. Humanizing AI with Personality. View

Conference Proceedings

  1. Magoo C, Singh M. 2023 IEEE 8th International Conference for Convergence in Technology (I2CT). A Proposed Architecture of Mobile Service Provider Based Interactive Systems View
  2. Vossen W, Szymanski M, Verbert K. Proceedings of the 29th International Conference on Intelligent User Interfaces. The effect of personalizing a psychotherapy conversational agent on therapeutic bond and usage intentions View
  3. Ha J, Jeon H, Han D, Seo J, Oh C. Proceedings of the CHI Conference on Human Factors in Computing Systems. CloChat: Understanding How People Customize, Interact, and Experience Personas in Large Language Models View
  4. Rashik M, Jasim M, Kucher K, Sarvghad A, Mahyar N. Designing Interactive Systems Conference. Beyond Text and Speech in Conversational Agents: Mapping the Design Space of Avatars View
  5. Harby A, ElKhodary E, Almeida R, Sharma D, Zulkernine F, Alaca F, Elgazzar K, Almarzouqi A, Al-Yateem N, Rahman S. 2024 IEEE 48th Annual Computers, Software, and Applications Conference (COMPSAC). Revolutionizing Healthcare Management: Architecture of a Web-based Medical Triage Service View
  6. Lauer C, Storey D, Soley R. Proceedings of the 42nd ACM International Conference on Design of Communication. Vector Personas: How UX Researchers Can Use AI to Bring New Dimension to Traditional Persona Development View
  7. Rashik M, Sweth S, Agrawal N, Kochar S, Smith K, Rajabiyazdi F, Setlur V, Mahyar N, Sarvghad A. Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems. AI-Enabled Conversational Journaling for Advancing Parkinson's Disease Symptom Tracking View
  8. Choi R, Kim T, Park S, Kim J, Lee S. Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems. Private Yet Social: How LLM Chatbots Support and Challenge Eating Disorder Recovery View
  9. Deva R, Ramani D, Divate T, Jalota S, Ismail A. Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems. "Kya family planning after marriage hoti hai?": Integrating Cultural Sensitivity in an LLM Chatbot for Reproductive Health View