Published on in Vol 24, No 12 (2022): December
Preprints (earlier versions) of this paper are
available at
https://preprints.jmir.org/preprint/35903, first published
.

Journals
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- El Ayadi A, Singh P, Duggal M, Kumar V, Kaur J, Sharma P, Vosburg K, Diamond-Smith N. Feasibility and acceptability of Saheli, a WhatsApp Chatbot, on COVID-19 vaccination among pregnant and breastfeeding women in rural North India. BMJ Innovations 2023;9(4):195 View
- Kiuchi K, Otsu K, Hayashi Y. Psychological insights into the research and practice of embodied conversational agents, chatbots and social assistive robots: a systematic meta-review. Behaviour & Information Technology 2024;43(15):3696 View
- Lim W, Custodio R, Sunga M, Amoranto A, Sarmiento R. General Characteristics and Design Taxonomy of Chatbots for COVID-19: Systematic Review. Journal of Medical Internet Research 2024;26:e43112 View
- Arnold V, Purnat T, Marten R, Pattison A, Gouda H. Chatbots and COVID-19: Taking Stock of the Lessons Learned. Journal of Medical Internet Research 2024;26:e54840 View
- Grassini E, Buzzi M, Leporini B, Vozna A. A systematic review of chatbots in inclusive healthcare: insights from the last 5 years. Universal Access in the Information Society 2025;24(1):195 View
- Kaphingst K, Kohlmann W, Lorenz Chambers R, Bather J, Goodman M, Bradshaw R, Chavez-Yenter D, Colonna S, Espinel W, Everett J, Flynn M, Gammon A, Harris A, Hess R, Kaiser-Jackson L, Lee S, Monahan R, Schiffman J, Volkmar M, Wetter D, Zhong L, Mann D, Ginsburg O, Sigireddi M, Kawamoto K, Del Fiol G, Buys S. Uptake of Cancer Genetic Services for Chatbot vs Standard-of-Care Delivery Models. JAMA Network Open 2024;7(9):e2432143 View
- Dadheech V, Sinha N, Vinod D. An Advanced AI Based Healthcare Chatbot System using Natural Language Processing. SSRN Electronic Journal 2025 View
- Jonsson M, Gustavsson C, Pettersson L, Gulliksen J, Johansson S. A collaborative approach to the evaluation of cognitive accessibility of a conversational agent for public healthcare. Interacting with Computers 2025 View
- Wardle C, Urbani S, Wang E. Evolving Health Information–Seeking Behavior in the Context of Google AI Overviews, ChatGPT, and Alexa: Interview Study Using the Think-Aloud Protocol. Journal of Medical Internet Research 2025;27:e79961 View
- Lim S, Yang Q, Meng J, Rains S. The role of communication in health-focused conversational AI: a review of systematic reviews examining conversational features, design characteristics, and interaction functions. Behaviour & Information Technology 2025:1 View
