Effectiveness of Interactive Tools in Online Health Care Communities: Social Exchange Theory Perspective

Journals

1. Liu X, Xu Z, Yu X, Oda T. Using Telemedicine during the COVID-19 Pandemic: How Service Quality Affects Patients’ Consultation. International Journal of Environmental Research and Public Health 2022;19(19):12384 View
2. Zhang L, Lv D, Li W, Xing Z. Promotion strategy for online healthcare platform during the COVID-19 pandemic: Evidence from Spring Rain Doctor in China. Frontiers in Psychology 2022;13 View
3. Ren D, Ma B. Influences of governance mechanisms on patients’ usage intention: A study on web-based consultation platforms. Health Informatics Journal 2023;29(1) View
4. Bian D, Xiao Y, Song K, Dong M, Li L, Millar R, Shi C, Li G. Determinants Influencing the Adoption of Internet Health Care Technology Among Chinese Health Care Professionals: Extension of the Value-Based Adoption Model With Burnout Theory. Journal of Medical Internet Research 2023;25:e37671 View
5. Liu C, Li Y, Fang M, Liu F. Using machine learning to explore the determinants of service satisfaction with online healthcare platforms during the COVID-19 pandemic. Service Business 2023;17(2):449 View
6. Tan H, Zhang X, Yang Y. Satisfaction or gratitude? Exploring the disparate effects of physicians' knowledge sharing on patients' service evaluation in online medical consultations. Information Systems Journal 2023;33(5):1186 View
7. Chen X, Wu X, Zhang Q, Jing R, Cheng W, Tian J, Jin C. The construction and operational models of internet hospitals in China: a hospital-based survey study. BMC Health Services Research 2023;23(1) View
8. Li C, Li S, Yang J, Wang J, Lv Y. Topic evolution and sentiment comparison of user reviews on an online medical platform in response to COVID-19: taking review data of Haodf.com as an example. Frontiers in Public Health 2023;11 View
9. Medina Aguerrebere P, Medina E, González Pacanowski T. Building smart brands through online and artificial intelligence tools: A quantitative analysis about the best hospitals in Spain. Online Journal of Communication and Media Technologies 2024;14(1):e202407 View
10. Medina Aguerrebere P, Medina E, Gonzalez Pacanowski T. The Role of Smart Technologies in French Hospitals’ Branding Strategies. Journalism and Media 2024;5(1):92 View
11. Xu Z, Hao R, Lyu X, Jiang J. More sharing, more engagement? The impact of free knowledge sharing on customer engagement in online health communities. Kybernetes 2024 View
12. Liu X, Guo H, Wang L, Hu M, Wei Y, Liu F, Wang X. Effect of Prosocial Behaviors on e-Consultations in a Web-Based Health Care Community: Panel Data Analysis. Journal of Medical Internet Research 2024;26:e52646 View
13. Yang D, Zhu K, Wang R. Forecasting healthcare service volumes with machine learning algorithms. Journal of Forecasting 2024;43(6):2358 View
14. Vats K. Navigating the Digital Landscape: Embracing Innovation, Addressing Challenges, and Prioritizing Patient-Centric Care. Cureus 2024 View
15. Jiang H, Mi Z, Xu W. Online Medical Consultation Service–Oriented Recommendations: Systematic Review. Journal of Medical Internet Research 2024;26:e46073 View
16. Chen D, Han W, Yang Y, Pan J. Doctors’ Personal Preference and Adoption of Mobile Apps to Communicate with Patients in China: Qualitative Study. JMIR mHealth and uHealth 2024;12:e49040 View
17. Zhao H, Zhou S. Foot in both camps: How do activities on third-party online healthcare platforms affect doctors' demand on official online healthcare platforms?. Decision Support Systems 2025;188:114350 View
18. Tuazon J, Ebardo R. Filipino Meme Culture in Reddit: A Social Exchange Theory Application in an Anonymous Online Community. Data and Metadata 2025;4:392 View
19. Yan J, Liang C, Zhou P. Physician’s service quality and patient’s review behavior: managing online review to attract more patients. Internet Research 2024 View