This paper is in the following e-collection/theme issue:

Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (586) Email Communication, Web-Based Communication, Secure Messaging (162) Digital Health Reviews (1318) Telehealth and Telemonitoring (1710)

Published on in Vol 22, No 12 (2020): December

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/21623, first published .
Health Care Professionals’ Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies

Health Care Professionals’ Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies

Health Care Professionals’ Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies

Authors of this article:

Elina Laukka1, 2 Author Orcid Image ;   Moona Huhtakangas2 Author Orcid Image ;   Tarja Heponiemi1 Author Orcid Image ;   Sari Kujala3 Author Orcid Image ;   Anu-Marja Kaihlanen1 Author Orcid Image ;   Kia Gluschkoff1, 4 Author Orcid Image ;   Outi Kanste2 Author Orcid Image
Article Authors Cited by (31) Tweetations (4) Metrics

Journals

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  2. Silver R, Subramaniam C, Stylianou A. Association between Patient Portal use and Office Visits. Journal of Medical Systems 2021;45(7) View
  3. van Rijt A, Hulter P, Weggelaar-Jansen A, Ahaus K, Pluut B. Mental Health Care Professionals’ Appraisal of Patients’ Use of Web-Based Access to Their Electronic Health Record: Qualitative Study. Journal of Medical Internet Research 2021;23(8):e28045 View
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  6. Mikkonen K, Yamakawa M, Tomietto M, Tuomikoski A, Utsumi M, Jarva E, Kääriäinen M, Oikarinen A. Randomised controlled trials addressing how the clinical application of information and communication technology impacts the quality of patient care—A systematic review and meta‐analysis. Journal of Clinical Nursing 2023;32(13-14):3295 View
  7. Banguilan K, Sonnenberg F, Chen C. Physicians’ Perspectives on Inpatient Portals: Systematic Review. Interactive Journal of Medical Research 2022;11(2):e39542 View
  8. Boyt N, Ho A, Morris-Bankole H, Sin J. Internet-facilitated interventions for informal caregivers of patients with neurodegenerative disorders: Systematic review and meta-analysis. DIGITAL HEALTH 2022;8:205520762211290 View
  9. Cajander Å, Huvila I, Salminen-Karlsson M, Lind T, Scandurra I. Effects of patient accessible electronic health records on nurses’ work environment: a survey study on expectations in Sweden. BMJ Open 2022;12(11):e059188 View
  10. Hasselfeld B, Links A, Claus L, Canino R, Sisson S, Hughes H. Provider Perspectives Regarding Ambulatory Telemedicine at a Large Academic Health System During the COVID-19 Pandemic. Telemedicine and e-Health 2023;29(11):1696 View
  11. Kaihlaniemi J, Liljamo P, Rajala M, Kaakinen P, Oikarinen A. Health care Professionals' experiences of counselling competence in digital care pathways – A descriptive qualitative study. Nursing Open 2023;10(7):4773 View
  12. Noureldin M, Newman K, Higgins P, Piette J, Resnicow K, Louissaint J, Kenney B, Berinstein J, Waljee A, Zhu J, Cohen-Mekelburg S. Profiles of Web-based Portal Users with Inflammatory Bowel Disease. Inflammatory Bowel Diseases 2024;30(1):83 View
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  15. Ekstedt M, Nordheim E, Hellström A, Strandberg S, Hagerman H. Patient safety and sense of security when telemonitoring chronic conditions at home: the views of patients and healthcare professionals - a qualitative study. BMC Health Services Research 2023;23(1) View
  16. Alkir-Yurt S, Dees M, Olthuis G, Braspenning J. Using the capability approach to better understand patient portals in primary care; a scoping review. Health Policy and Technology 2023;12(4):100790 View
  17. Haverinen J, Harju T, Mikkonen H, Liljamo P, Turpeinen M, Reponen J. Digital Care Pathway for Patients With Sleep Apnea in Specialized Care: Mixed Methods Study. JMIR Human Factors 2024;11:e47809 View
  18. Hoffrén‐Mikkola M, Eloranta S, Teeri S, Mikkola T, Komulainen M. Finnish telehomecare workers' satisfaction with the inclusion of telehomecare in older adults' home care and factors associated with it. International Journal of Older People Nursing 2024;19(2) View
  19. Knight A, Palermo C, Reedy G, Whelan K. Communication Skills: A Scoping Review of Experiences, Perceptions, and Use in Dietetics Practice. Journal of the Academy of Nutrition and Dietetics 2024;124(9):1162 View
  20. Jarva E, Oikarinen A, Andersson J, Pramila‐Savukoski S, Hammarén M, Mikkonen K. Healthcare professionals' digital health competence profiles and associated factors: A cross‐sectional study. Journal of Advanced Nursing 2024;80(8):3236 View
  21. Cao W, Cao X. Facilitating patient portal engagement: a channel expansion and behavior change wheel perspective. Frontiers in Communication 2024;9 View
  22. Zhong Y, Hahne J, Wang X, Wang X, Wu Y, Zhang X, Liu X. Telehealth Care Through Internet Hospitals in China: Qualitative Interview Study of Physicians’ Views on Access, Expectations, and Communication. Journal of Medical Internet Research 2024;26:e47523 View
  23. Qvarfordt M, Lagrosen S, Nilsson L. Medical secretaries’ fears and opportunities in an increasingly digitalised workplace environment. Journal of Health Organization and Management 2024;38(9):175 View
  24. Yang Z, Xu X, Yao B, Rogers E, Zhang S, Intille S, Shara N, Gao G, Wang D. Talk2Care: An LLM-based Voice Assistant for Communication between Healthcare Providers and Older Adults. Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies 2024;8(2):1 View
  25. Kalinowski J, Hintz E, Izeogu C. The Untapped Power of “We Don't Know”: Epistemological Humility in the Era of COVID-19. Journal of Patient Experience 2024;11 View
  26. Høpfner Jensen L, Kold S, Dinesen B, Husum H, Skals R, Eiskjær S, Elsøe R, Rahbek O. Team-based digital communication reduced patient-initiated phone calls to the hospital and improved patient satisfaction after orthopedic surgery: a randomized controlled trial in 70 patients. Acta Orthopaedica 2024;95:225 View
  27. Amlaev K, Bakunts S, Kuzmina E, Khripunova А, Dakhkilgova K. Studying the opinion of obstetric and gynecological patients on their communication with medical specialists. Vrach 2023;34(8):43 View
  28. Ahn A, Morgan A, Burke R, Honig K, Long J, McGlaughlin N, Jointer C, Asch D, Bressman E. Postdischarge needs identified by an automated text messaging program: A mixed‐methods study. Journal of Hospital Medicine 2024;19(12):1138 View
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Books/Policy Documents

  1. Zidan A, Munsour E, Kheir N. Health Literacy in Medicines Use and Pharmacy. View