The Impact of Chatbot Type and Normative Messaging on Chatbot Usage Intention Based on the Health Technology Acceptance Model: Randomized Controlled Trial

The Impact of Chatbot Type and Normative Messaging on Chatbot Usage Intention Based on the Health Technology Acceptance Model: Randomized Controlled Trial

Authors of this article:

Yi Liao^{1, 2} ;   Anne Madeo^{2, 3} ;   Caitlin G Allen⁴ ;   Melissa K Frey⁵ ;   Whitney Maxwell² ;   Chelsey Schlechter^{2, 6} ;   Ravi N Sharaf⁵ ;   Kensaku Kawamoto⁷ ;   Guilherme Del Fiol⁷ ;   Kimberly A Kaphingst^{1, 7}