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Chatbots and Conversational Agents (1163) HIV/AIDS/STI Prevention and Care (1282) Generative Language Models Including ChatGPT (1494) AI Language Models in Health Care (735)

Published on in Vol 28 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/88570, first published .
Woman uses phone to view HIV self-test instructions from Self-Cov by National Department of Health.

Acceptability, Usability, and Clinical Appropriateness of an AI-Powered Tool for Linkage to HIV Services After HIV Self-Testing in South Africa: Mixed Methods Evaluation

Acceptability, Usability, and Clinical Appropriateness of an AI-Powered Tool for Linkage to HIV Services After HIV Self-Testing in South Africa: Mixed Methods Evaluation

Authors of this article:

Nomsa Brightness Mahlalela1 Author Orcid Image ;   Onthatile Maboa1 Author Orcid Image ;   Caroline Govathson1 Author Orcid Image ;   Laura Rossouw1 Author Orcid Image ;   Lawrence Long1, 2 Author Orcid Image ;   Ross Greener1 Author Orcid Image ;   Sarah Morris3 Author Orcid Image ;   Shawna Cooper3 Author Orcid Image ;   Sasha Frade4 Author Orcid Image ;   Sophie Pascoe1 Author Orcid Image ;   Candice Chetty-Makkan1 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Nomsa Brightness Mahlalela   1 , BSocSci (Hons), MA ;   Onthatile Maboa   1 , BA, BSocSci, MA ;   Caroline Govathson   1 , BPharm (Hons), MSc, PhD ;   Laura Rossouw   1 , BCom, MCom, PhD ;   Lawrence Long   1, 2 , BBusSci, MCom, MSc, PhD ;   Ross Greener   1 , BSocSci, MSocSci ;   Sarah Morris   3 , BS ;   Shawna Cooper   3 , BA ;   Sasha Frade   4 , BA (Hons), MA, MM, PhD ;   Sophie Pascoe   1 , BSc, MSc, PhD ;   Candice Chetty-Makkan   1 , BSc, BSc (Hons), MA, PhD

1 Department of Internal Medicine, Health Economics and Epidemiology Research Office (HE²RO), School of Clinical Medicine, Faculty of Health Sciences, University of the Witwatersrand, Johannesburg, South Africa

2 Department of Global Health, Boston University School of Public Health, Boston, MA, United States

3 Product & Strategy, Audere, Seattle, WA, United States

4 Research, Monitoring and Evaluation, Audere Africa, Johannesburg, Gauteng, South Africa

Corresponding Author:

  • Nomsa Brightness Mahlalela, BSocSci (Hons), MA
  • Department of Internal Medicine
  • Health Economics and Epidemiology Research Office (HE²RO), School of Clinical Medicine, Faculty of Health Sciences, University of the Witwatersrand
  • Sunnyside Office Park Building C
  • Johannesburg 2193
  • South Africa
  • Phone: 27 769822046
  • Email: nmahlalela@heroza.org