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This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (1265) Pediatrics (398) Infectious Diseases (non-STD/STI) (1964) Caregiving and Parenting for Chronic Pediatric Diseases (155)

Published on in Vol 28 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/88126, first published .
Mother using a smartphone app while comforting a young daughter in a hospital

Factors Shaping Trust and Satisfaction With AI Medical Chatbots: A Mixed Methods Vignette Survey of Caregivers Seeking Guidance on Pediatric Infectious Diseases

Factors Shaping Trust and Satisfaction With AI Medical Chatbots: A Mixed Methods Vignette Survey of Caregivers Seeking Guidance on Pediatric Infectious Diseases

Authors of this article:

Run Huang1 Author Orcid Image ;   Joseph Cecil2 Author Orcid Image ;   Marjorie Freedman2 Author Orcid Image ;   Souti Chattopadhyay1 Author Orcid Image
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Journals

  1. Hidayat A, Nasution S. Explainable artificial intelligence and clinician trust in dentistry: a contested claim. SAP Artificial Intelligence in Dentistry 2026;2:126 View