Published on in Vol 28 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/80529, first published .
Effectiveness of Postdischarge Telephone Calls in Reducing Hospital Utilization: Quasi-Randomized Controlled Trial

Effectiveness of Postdischarge Telephone Calls in Reducing Hospital Utilization: Quasi-Randomized Controlled Trial

Effectiveness of Postdischarge Telephone Calls in Reducing Hospital Utilization: Quasi-Randomized Controlled Trial

Sandie Du   1 , MHA ;   Abigail Anada   1 , MM ;   Maria Montenegro   1 , MSc ;   Maurie Maitland   1 , MSN ;   Sean Chuan   1 , MSc ;   Sonia Jose   1 , RN, BSN ;   Harveer Sihota   1 , BSN, MSN ;   Delia Cooper   1 , MSc ;   Joanna Rivera   1 , MPH ;   Dianne Burditt   1 , SEA ;   Minetaro Naruki-van Velzen   1 , MSc ;   Megan MacPherson   2 , PhD

1 Digital Patient and Provider Experience, Fraser Health, Surrey, BC, Canada

2 Department of Occupation Science & Occupational Therapy, Faculty of Medicine, University of British Columbia, Surrey, BC, Canada

Corresponding Author:

  • Megan MacPherson, PhD
  • Department of Occupation Science & Occupational Therapy
  • Faculty of Medicine, University of British Columbia
  • 13737 96th Avenue Office #249
  • Surrey, BC V3V 0C6
  • Canada
  • Phone: 1 6045616605
  • Email: meganmargaretmacpherson@gmail.com