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This paper is in the following e-collection/theme issue:

Mobile Health (mhealth) (4992) Viewpoints on and Experiences with Digital Technologies in Health (269) Cross-Sectional Studies in Public Health (1250) Chatbots and Conversational Agents (1123) Artificial Intelligence (4485)

Published on in Vol 27 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/76540, first published .
Young Asian woman wearing a face mask and looking at her smartphone.

Use of Artificial Intelligence-Assisted Conversational Agents to Improve Patient Experience Related to Physicians: Cross-Sectional Study in China

Use of Artificial Intelligence-Assisted Conversational Agents to Improve Patient Experience Related to Physicians: Cross-Sectional Study in China

Authors of this article:

Dehe Li1 Author Orcid Image ;   Heman Zhang1 Author Orcid Image ;   Chuntao Lu2 Author Orcid Image ;   Chunxia Miao1 Author Orcid Image
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Journals

  1. Li X, Jing C, Gong Z, Zhang J, Zhang S. Stakeholder experience with artificial intelligence in healthcare: a bibliometric study of satisfaction, trust, acceptance, and patient engagement. Frontiers in Digital Health 2026;8 View

Conference Proceedings

  1. Jung Y, Hoang Anh Vo T, Moon H, Choi J, Oh H, Lee U, Kim E, Lee T, Lee U. Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems. Toward Flexible Psychiatric History-Taking and Visualization: Exploring Clinician Perspectives with Large Language Models View