Secure Messages, Video Visits, and Burnout Among Primary Care Providers in the Veterans Health Administration: National Survey Study

Eric A Apaydin   ^{1, 2, 3} , PhD, MPP, MS ;   Claudia Der-Martirosian   ^{2, 4} , PhD ;   Caroline Yoo   ^{2, 5} , PhD, MPH ;   Danielle E Rose   ² , PhD, MPH ;   Nicholas J Jackson   ¹ , PhD, MPH ;   Susan E Stockdale   ^{2, 6} , PhD ;   Lucinda B Leung   ^{1, 2} , MD, PhD, MPH

¹ Department of Medicine, David Geffen School of Medicine, University of California, Los Angeles, CA, United States

² Center for the Study of Healthcare Innovation, Implementation and Policy, VA Greater Los Angeles Healthcare System, Los Angeles, CA, United States

³ RAND Corporation, Santa Monica, CA, United States

⁴ Veterans Emergency Management Evaluation Center, Veterans Health Administration, North Hills, CA, United States

⁵ Department of Health Policy and Management, Fielding School of Public Health, University of California, Los Angeles, CA, United States

⁶ Department of Psychiatry and Biobehavioral Sciences, David Geffen School of Medicine, University of California, Los Angeles, CA, United States