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This paper is in the following e-collection/theme issue:

Mobile Health (mhealth) (3765) Clinical Information and Decision Making (2167) Human Factors and Usability Case Studies (1115) New Methods (1207) mHealth in a Clinical Setting (809) mHealth for Symptom and Disease Monitoring, Chronic Disease Management (1864) Clinical Communication, Electronic Consultation and Telehealth (835) Symptom Checkers (45)

Published on in Vol 27 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/63816, first published .
Woman using smartphone to access urgent care app, showing medical help icon.

Patient Navigation Behavior in a Symptom-Based Self-Triage Mobile App for Direct-to-Consumer Urgent Care: Retrospective Observational Study

Patient Navigation Behavior in a Symptom-Based Self-Triage Mobile App for Direct-to-Consumer Urgent Care: Retrospective Observational Study

Authors of this article:

Tarso Augusto Duenhas Accorsi1 Author Orcid Image ;   Flavio Tocci Moreira1 Author Orcid Image ;   Anderson Aires Eduardo2 Author Orcid Image ;   Renata Albaladejo Morbeck1 Author Orcid Image ;   Karen Francine Köhler1 Author Orcid Image ;   Karine De Amicis Lima1 Author Orcid Image ;   Carlos Henrique Sartorato Pedrotti1 Author Orcid Image
Article Authors Cited by (1) Tweetations (1) Metrics

Journals

  1. Philpot L, McIntee M, Mosman E, Davis J, Scrodin M, Dougan B, Hansel S, Wang X, Zoghby Z, Ebbert J. Designing Integrated Virtual Care Partnerships: Insights from a Practice-Based Case Series at Mayo Clinic. Mayo Clinic Proceedings: Digital Health 2026:100377 View