Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/56930, first published .
Roles, Users, Benefits, and Limitations of Chatbots in Health Care: Rapid Review

Roles, Users, Benefits, and Limitations of Chatbots in Health Care: Rapid Review

Roles, Users, Benefits, and Limitations of Chatbots in Health Care: Rapid Review

Journals

  1. Ma Y, Achiche S, Tu G, Vicente S, Lessard D, Engler K, Lemire B, Laymouna M, de Pokomandy A, Cox J, Lebouché B. The first AI‐based Chatbot to promote HIV self‐management: A mixed methods usability study. HIV Medicine 2025;26(2):184 View
  2. Hunsrisakhun J, Naorungroj S, Tangkuptanon W, Wattanasit P, Pupong K, Pithpornchaiyakul S. Impact of Oral Health Chatbot With and Without Toothbrushing Training on Childhood Caries. International Dental Journal 2025;75(2):1348 View
  3. Weinreich L, Metz G, Witzel B, Hermansson O, Dümig P, Schulte-Körne G, Moll K. Evaluating a German learning disorders platform using the RE-AIM framework. Heliyon 2024;10(21):e39968 View
  4. Yau J, Saadat S, Hsu E, Murphy L, Roh J, Suchard J, Tapia A, Wiechmann W, Langdorf M. Accuracy of Prospective Assessments of 4 Large Language Model Chatbot Responses to Patient Questions About Emergency Care: Experimental Comparative Study. Journal of Medical Internet Research 2024;26:e60291 View
  5. Haga S. Artificial intelligence, medications, pharmacogenomics, and ethics. Pharmacogenomics 2024;25(14-15):611 View
  6. Sato A, Haneda E, Hiroshima Y, Narimatsu H. Preliminary Screening for Hereditary Breast and Ovarian Cancer Using an AI Chatbot as a Genetic Counselor: Clinical Study. Journal of Medical Internet Research 2024;26:e48914 View
  7. Naseri A, Antikchi M, Barahman M, Shirinzadeh-Dastgiri A, HaghighiKian S, Vakili-Ojarood M, Rahmani A, Shahbazi A, Shiri A, Masoudi A, Aghasipour M, Aghili K, Neamatzadeh H. AI Chatbots in Oncology: A Comparative Study of Sider Fusion AI and Perplexity AI for Gastric Cancer Patients. Indian Journal of Surgical Oncology 2025;16(4):827 View
  8. Bull S, Hood S, Mumby S, Hendrickson A, Silvasstar J, Salyers A. Feasibility of using an artificially intelligent chatbot to increase access to information and sexual and reproductive health services. DIGITAL HEALTH 2024;10 View
  9. Pickett A, Valdez D, White L, Loganathar P, Linden A, Boutilier J, Caldwell C, Elliott C, Zuraw M, Werner N. The CareVirtue Digital Journal for Family and Friend Caregivers of People Living With Alzheimer Disease and Related Dementias: Exploratory Topic Modeling and User Engagement Study. JMIR Aging 2024;7:e67992 View
  10. Yang F, Wang C, Lindsey M, An R. Use of Artificial-Intelligence-Based Chatbots to Promote Physical Activity: A Systematic Review of Interventions. Kinesiology Review 2025;14(1):80 View
  11. Ahn J, Kim B. Application of Generative Artificial Intelligence in Dyslipidemia Care. Journal of Lipid and Atherosclerosis 2025;14(1):77 View
  12. Sezgin E, Kocaballi A. Era of Generalist Conversational Artificial Intelligence to Support Public Health Communications. Journal of Medical Internet Research 2025;27:e69007 View
  13. Chow J, Li K. Developing Effective Frameworks for Large Language Model–Based Medical Chatbots: Insights From Radiotherapy Education With ChatGPT. JMIR Cancer 2025;11:e66633 View
  14. Andrew A. Overview of the emerging role of chatbots, including large language models, in supporting tobacco smoking and vaping cessation: a narrative review. Global Health Journal 2025;9(1):6 View
  15. Coughlan T, Iniesto F. What should I know? Analysing behaviour and feedback from student use of a virtual assistant to share information about disabilities. The Internet and Higher Education 2025;66:101002 View
  16. Ozdemir Z, Yapici E. Evaluating the Accuracy, Reliability, Consistency, and Readability of Different Large Language Models in Restorative Dentistry. Journal of Esthetic and Restorative Dentistry 2025;37(7):1740 View
  17. Kumar R, Singh A, Kassar A, Humaida M, Joshi S, Sharma M. Leveraging Artificial Intelligence to Achieve Sustainable Public Healthcare Services in Saudi Arabia: A Systematic Literature Review of Critical Success Factors. Computer Modeling in Engineering & Sciences 2025;142(2):1289 View
  18. Srivastava P, Tewari A, Al‐Riyami A. Artificial intelligence chatbots in transfusion medicine: A cross‐sectional study. Vox Sanguinis 2025 View
  19. Min C, Lim R, Tan S, Ganapathy S. Experience developing a pediatric medical chatbot in Singapore: a digital innovation for improved emergency care. Frontiers in Digital Health 2025;7 View
  20. Virk A, Alasmari S, Patel D, Allison K. Digital Health Policy and Cybersecurity Regulations Regarding Artificial Intelligence (AI) Implementation in Healthcare. Cureus 2025 View
  21. Bolpagni M, Gabrielli S. Development of a Comprehensive Evaluation Scale for LLM-Powered Counseling Chatbots (CES-LCC) Using the eDelphi Method. Informatics 2025;12(1):33 View
  22. Branda F, Stella M, Ceccarelli C, Cabitza F, Ceccarelli G, Maruotti A, Ciccozzi M, Scarpa F. The Role of AI-Based Chatbots in Public Health Emergencies: A Narrative Review. Future Internet 2025;17(4):145 View
  23. Araújo C, Frias J, Mendes F, Martins M, Mota J, Almeida M, Ribeiro T, Macedo G, Mascarenhas M. Unlocking the Potential of AI in EUS and ERCP: A Narrative Review for Pancreaticobiliary Disease. Cancers 2025;17(7):1132 View
  24. Rokhshad R, Mohammad F, Nomani M, Mohammad-Rahimi H, Schwendicke F. Chatbots for conducting systematic reviews in pediatric dentistry. Journal of Dentistry 2025;158:105733 View
  25. Mondal H, Tiu D, Mondal S, Dutta R, Naskar A, Podder I. Evaluating Accuracy and Readability of Responses to Midlife Health Questions: A Comparative Analysis of Six Large Language Model Chatbots. Journal of Mid-life Health 2025;16(1):45 View
  26. Zakirah A, Saniasiaya J. Parental Perception on Usage of AI Chatbot to Understand Paediatric Otorhinolaryngology Condition: A Survey. Indian Journal of Otolaryngology and Head & Neck Surgery 2025;77(5):2078 View
  27. V D, Jodalli P, B R A. The role of chatbots and virtual assistants in enhancing tobacco cessation counselling. Frontiers in Digital Health 2025;7 View
  28. Zhang L, Wang T, Zheng Y, Kong X, Hong G, Zang L. Assessment of ChatGPT’s adherence to evidence-based clinical practice guidelines for plantar fasciitis management. Journal of Orthopaedic Surgery and Research 2025;20(1) View
  29. Lee W, Han S, Kim J, Lee B, Han Y, Lee S. Gen-SynDi: Leveraging Knowledge-Guided Generative AI for Dual Education of Syndrome Differentiation and Disease Diagnosis. Applied Sciences 2025;15(9):4862 View
  30. Huang H, Chuang H. A Pilot Study on AI-Powered Gamified Chatbot with OMO Strategy for Enhancing Parental Nutrition Knowledge. Digital 2025;5(2):13 View
  31. Chong R, Chan A, Chua C, Lai Y. Telehealth Interventions in Pharmacy Practice: Systematic Review of Reviews and Recommendations. Journal of Medical Internet Research 2025;27:e57129 View
  32. Zhang M, Xu Y, Huang Y, Wang H. Human-like or robot-like AI chatbots? Consumer’s preference of the anthropomorphism of AI chatbots under the advance selling. Asia Pacific Journal of Marketing and Logistics 2025;37(12):3965 View
  33. Mohammad Talebi H. Analyzing the Strengths, Weaknesses, Opportunities, and Threats (SWOT) of Chatbots in Emergency Nursing: A Narrative Review of Literature. Creative Nursing 2025;31(4):451 View
  34. DeFrancisis J, Richa P, Oar D, Henwood L, Buchman Z, Grewal G. Assessing the Accuracy of Artificial Intelligence Chatbots in the Diagnosis and Management of Meniscal Tears. Cureus 2025 View
  35. Scholich T, Barr M, Wiltsey Stirman S, Raj S. A Comparison of Responses from Human Therapists and Large Language Model–Based Chatbots to Assess Therapeutic Communication: Mixed Methods Study. JMIR Mental Health 2025;12:e69709 View
  36. Lau C, Kupiec K, Livermore P. Exploring the Acceptance and Opportunities of Using a Specific Generative AI Chatbot to Assist Parents in Managing Pediatric Rheumatological Chronic Health Conditions: Mixed Methods Study. JMIR Pediatrics and Parenting 2025;8:e70409 View
  37. Tan C, Chan J, Chan J, Nagarajan S, Sng B. Information about labor epidural analgesia: an updated evaluation on the readability, accuracy, and quality of ChatGPT responses incorporating patient preferences and complex clinical scenarios. International Journal of Obstetric Anesthesia 2025;63:104688 View
  38. Ralph-Okhiria O, Alonge I. Leveraging artificial intelligence to strengthen surgical systems in sub-Saharan Africa. Academia Medicine 2025;2(2) View
  39. Kamal A. AI Chatbots in Pediatric Orthopedics: How Accurate Are Their Answers to Parents’ Questions on Bowlegs and Knock Knees?. Healthcare 2025;13(11):1271 View
  40. Ni Z, Oh S, Saifi R, Azwa I, Altice F. Evaluating the Usability of an HIV Prevention Artificial Intelligence Chatbot in Malaysia: National Observational Study. JMIR Human Factors 2025;12:e70034 View
  41. Salmanpour F, Camcı H, Geniş Ö. Comparative analysis of AI chatbot (ChatGPT-4.0 and Microsoft Copilot) and expert responses to common orthodontic questions: patient and orthodontist evaluations. BMC Oral Health 2025;25(1) View
  42. Rokhshad R, Bagherianlemraski M, Ehsani S, Haghighat S, Schwendicke F. Large language models for the screening step in systematic reviews in dentistry. Journal of Dentistry 2025;160:105877 View
  43. Jabeen J, Saji J. Evaluating AI-Generated Patient Education Guides: A Comparative Study of ChatGPT and Deepseek. Cureus 2025 View
  44. Jerjes W, Majeed A. Transforming GP training in the UK: the lasting impact of COVID-19 on telehealth and hybrid care models. Frontiers in Medicine 2025;12 View
  45. Bojic I, Ong Q, Ito S, Liu J, Lawate A, Palaiyan M, Nair E, Lwin M, Theng Y, Chia M, Lee C, Abisheganaden J, Car J. AI-empowered health coaching for university students: A mixed-method process evaluation. Computers in Biology and Medicine 2025;194:110271 View
  46. Lanzafame L, Gulli C, Mazziotti S, Ascenti G, Gaeta M, Vogl T, Yel I, Koch V, Grünewald L, Muscogiuri G, Booz C, D’Angelo T. Chatbots in Radiology: Current Applications, Limitations and Future Directions of ChatGPT in Medical Imaging. Diagnostics 2025;15(13):1635 View
  47. Assfaw A, Babulal G, Balls‐Berry J, Mozersky J, Moulder K, Morris J. Community engagement, recruitment, and retention of minoritized participants in Alzheimer's disease and related dementia research: A systematic review of disparities. Alzheimer's & Dementia 2025;21(7) View
  48. Comulada W, McQueen C, Lang C. Empowering tomorrow’s public health researchers and clinicians to develop digital health interventions using chatbots, virtual reality, and other AI technologies. Frontiers in Public Health 2025;13 View
  49. Li K, Wu S, Zhang Y, Zhu B, Qi Z, Hou S, Wang W. The Usability and Experience of Artificial Intelligence‐Based Conversational Agents in Health Education for Cancer Patients: A Scoping Review. Journal of Clinical Nursing 2025 View
  50. Zimmerman K, Hillen S, Wijesinghe D, Omecene N. Development of artificial intelligence-assisted deprescribing chatbot for patients with cystic fibrosis discontinuing proton pump inhibitors. Health Literacy and Communication Open 2025;3(1) View
  51. Liu Z, Zou W, Lin C. Exploring the influence of privacy concerns, AI literacy, and perceived health stigma on AI chatbot use in healthcare: An uncertainty reduction approach. Patient Education and Counseling 2025;140:109271 View
  52. Zhao W, Lai H, Pan B, Huang J, Xia D, Bai C, Liu J, Liu J, Jin Y, Shang H, Liu J, Shi N, Liu J, Chen Y, Estill J, Ge L. Assessing the adherence of large language models to clinical practice guidelines in Chinese medicine: a content analysis. Frontiers in Pharmacology 2025;16 View
  53. Kring T, Prasad S, Dadi S, Sokhn E, Franzmann E. A comparison of quality and readability of Artificial Intelligence chatbots in triage for head and neck cancer. American Journal of Otolaryngology 2025;46(5):104710 View
  54. Shen S, Yin J, Ayanwale M. Bayesian mediation analysis using patient-reported outcomes from AI chatbots to infer causal pathways in clinical trials. PLOS One 2025;20(7):e0326517 View
  55. Arslan S, Usta Küçükbezirci G. Evaluating the Accuracy, Completeness, and Readability of Chatbot Responses to Refractive Surgery-Related Patient Questions: A Comparative Analysis of ChatGPT and Google Gemini. Cureus 2025 View
  56. Walji Z, Badhwar R, Dave P, Park J. Multi-Agent Systems (MAS) for Remote Healthcare with Enhanced Efficiency and Trust through Quantum-Model Methodology and Validation. Proceedings of the Human Factors and Ergonomics Society Annual Meeting 2025;69(1):497 View
  57. Wang T, Chen R, Wang B, Zou C, Fan N, Yuan S, Wang A, Xi Y, Zang L. Evaluating the Performance of State-of-the-Art Artificial Intelligence Chatbots Based on the WHO Global Guidelines for the Prevention of Surgical Site Infection: Cross-Sectional Study. Journal of Medical Internet Research 2025;27:e75567 View
  58. Захарова А. Практическое применение чат-бота для скрининга синдрома старческой астении. Бюллетень Национального научно-исследовательского института общественного здоровья имени Н.А.Семашко 2025;(2):78 View
  59. Wec A, Gleason K, Peereboom D, Gamper M, Rathakrishnan S, Wolff J. Measurement, drivers, and outcomes of patient-initiated secure messaging use and intensity: a scoping review. JAMIA Open 2025;8(4) View
  60. Ito Y, Kajiwara K, Kako J, Kobayashi M, Tsubaki M, Sakuramoto H, Yamanaka M, Kakeda T. Artificial intelligence in nursing support for patients: A rapid review. International Journal of Medical Informatics 2025;204:106087 View
  61. Gutierrez J. Integrated Customer Service System with Artificial Intelligence for Pharmacies. Diginomics 2025;4:202 View
  62. Guo S, Song Y, Chen G, Han H, Wu H, Ma J. Promoting trust and intention to adopt health information generated by ChatGPT among healthcare customers: An empirical study. DIGITAL HEALTH 2025;11 View
  63. Krumsvik R, Slettvoll V. Artificial intelligence and health empowerment in rural communities and landslide- or avalanche-isolated contexts: real case at a fictitious location. Frontiers in Digital Health 2025;7 View
  64. Acar E, Avan B. Evaluation of the responses from different chatbots to frequently asked patient questions about impacted canines. Australasian Orthodontic Journal 2025;41(1):288 View
  65. Pagotto L, Almeida D, de Santana Santos T, de Morais E. Can Chatbots Provide Accurate and Readable Information for Patients With Temporomandibular Disorders?. Journal of Oral and Maxillofacial Surgery 2025;83(12):1461 View
  66. Romozzi M, García-Azorín D, Rubio-Beltran E, Labastida-Ramírez A. Generative chatbots in headache education and research: A narrative review. Cephalalgia 2025;45(9) View
  67. Hong Y, Li X, Sung Y. How anthropomorphism impacts users' self-disclosure and evaluation of empathetic conversational agents. Interacting with Computers 2025 View
  68. Yi Y, Kaiser-Jackson L, Bather J, Goodman M, Chavez-Yenter D, Bradshaw R, Chambers R, Espinel W, Hess R, Mann D, Monahan R, Wetter D, Ginsburg O, Sigireddi M, Kawamoto K, Del Fiol G, Buys S, Kaphingst K. Bridging Technology and Pretest Genetic Services: Quantitative Study of Chatbot Interaction Patterns, User Characteristics, and Genetic Testing Decisions. Journal of Medical Internet Research 2025;27:e73391 View
  69. Mondal H, Dash I, Mondal S, Varikasuvu S, Gayen R, Sharma S, Biri S. A systematic mapping review on the capability of large language models in drug-drug interaction analysis. Expert Review of Clinical Pharmacology 2025;18(9):683 View
  70. MacNeill A, MacNeill L, Luke A, Doucet S. Exploring health professionals' views on the depiction of conversational agents as health professionals: a qualitative descriptive study. Frontiers in Digital Health 2025;7 View
  71. Hall A, Perrotta A, Shariati K, Patel A, Lee J. Artificial Intelligence Chatbots in Surgical Care: A Systematic Review of Clinical Applications. Journal of Artificial Intelligence for Medical Sciences 2025;00(00):1 View
  72. Minian N, Mehra K, Rose J, Veldhuizen S, Zawertailo L, Ratto M, Ting-A-Kee R, Melamed O, Tang V, Selby P. Using the behaviour change wheel framework to develop a rule-based chatbot to support varenicline adherence for smoking cessation. DIGITAL HEALTH 2025;11 View
  73. Alqutaibi A, AL-Zaghruri A. The rise of AI in healthcare: Are chatbots ready to lead?. Clinical eHealth 2025;8:175 View
  74. Wang Q, Chen Z, Zhang H, Zhou Y, Du C, Hu W, Lv X, Xie T, Zheng H. Large language models could be applied in personalized out-of-hospital management for breast cancer: a prospective randomized single blind study. Scientific Reports 2025;15(1) View
  75. Jeon S, Lee S, Kim E, Eun J, Lee K, Lim H, Lee J. Generative AI Chatbot for Diabetes Management: Formative 2-Part Qualitative Study Using DTalksBot Involving Patients and Clinicians. JMIR Formative Research 2025;9:e72553 View
  76. Zorlu Ö, Günal U, Yazici S. The quality, accuracy, and readability of information about hidradenitis suppurativa provided by artificial intelligence: Comparative analysis of ChatGPT, Copilot, and Perplexity. Medicine 2025;104(39):e44728 View
  77. Alvarez-Gómez R, Garcilazo-Reyes A, Avila-Moreno F, Arrieta-Rodriguez O, Cabrera Galeana P, Arce-Salinas C. Cascade Testing Among Patients With Breast Cancer: Current Situation and Challenges in Latin America. JCO Global Oncology 2025;(11) View
  78. Ormeño-Arriagada P, Márquez G, Taramasco C, Gatica G, Vasconez J, Navarro E. Early Oral Cancer Detection with AI: Design and Implementation of a Deep Learning Image-Based Chatbot. Applied Sciences 2025;15(19):10792 View
  79. Hawrysz L. Artificial Intelligence in Multimorbidity Care: A Systematic Review of Opportunities, Challenges and Limitations. Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu 2025;69(3):38 View
  80. Yener R, Chen G, Gumusel E, Bashir M. Can I Trust This Chatbot? Assessing User Privacy in AI‐Healthcare Chatbot Applications. Proceedings of the Association for Information Science and Technology 2025;62(1):809 View
  81. Gray M, Threats M. Navigating Barriers: Disability, Healthcare Information Seeking, and AI‐Enabled Chatbots. Proceedings of the Association for Information Science and Technology 2025;62(1):1454 View
  82. Yanagita Y, Yokokawa D, Ihara S, Yoshida R, Okano Y, Uehara T. Quality Assessment of Large Language Model–Generated Medical Dialogue for Clinical Vignettes: Evaluation Study. JMIR Formative Research 2025;9:e80752 View
  83. Moradiani K, Babaee T, Kolivand P, Khalili F, Heidari Z, Moradi V. Self-management: A new approach for health management in mass gatherings. Mass Gathering Medicine 2025;4:100032 View
  84. Mikaeili N, Naeim M, Narimani M. Reimagining Mental Health with Artificial Intelligence: Early Detection, Personalized Care, and a Preventive Ecosystem. Journal of Multidisciplinary Healthcare 2025;Volume 18:7355 View
  85. Harding N, Bovopoulos N, Caspi D, Martin C, McPhie S, Bouadjenek M, Aryal S, Hobbs M. A Scoping Review of Large Language Model Chatbot Use for Alcohol and Other Drug Health Information. Drug and Alcohol Review 2025 View
  86. Thind B, Tsao C. Artificial intelligence in oncology: promise, peril, and the future of patient–physician interaction. Frontiers in Digital Health 2025;7 View
  87. Haber T, Hinman R, Merolli M. Uses of Artificial Intelligence in Nonpharmacological Rheumatology Care: What We Know, What We Need to Learn, and What Its Limitations Are. Arthritis Care & Research 2025 View
  88. de Morais E, de Souto Medeiros M, Moreira D, de Oliveira L, de Almeida Freitas R. Artificial Intelligence chatbots in oral pathology: a scoping review of applications, accuracy, and limitations. European Archives of Oto-Rhino-Laryngology 2025 View
  89. Shi J, Li X, Ning Y, Kong W, Guo W, Ma T, Yang N, Lu J, Guo Y, Liu L, Yang C. Application of generative artificial intelligence chatbots + project task driven teaching in undergraduate nursing students: a quasi-experimental study. BMC Medical Education 2025 View
  90. Cesar Abrantes P, Netto A, Kazuo Takahata A. Healthbots for conducting clinical screening and remote monitoring with patient mood assessment: A scoping review. International Journal of Medical Informatics 2026;207:106186 View
  91. Jiang X, Liu J, Dai S, Mao X, Cha R, Wu L. Evaluating the Effectiveness of Generative AI for the Creation of Patient Education Materials on Coronary Heart Disease: A Comparative Study. JMIR Formative Research 2025;9:e78816 View
  92. Alzahrani L. The Impact of AI-Driven Chatbots and Virtual Assistants on Users’ Satisfaction and Actual Usage in Digital Healthcare Services. International Journal of Recent Technology and Engineering (IJRTE) 2025;14(4):1 View
  93. Chen S, Yu F, Fang Y, Yau J, Ng N, Zhang Q, Ni Z, Duong M, Sun F, Mo P, Wang Z. Chatbot-Delivered Real-Time Support to Improve HIV Self-Testing Rates. JAMA Network Open 2025;8(11):e2544821 View
  94. Karamüftüoğlu N, Varol E, Bal C. Exploring artificial intelligence chatbots in pediatric fluoride education: a cross-sectional study. Scientific Reports 2025 View
  95. Uddin J. Conversational AI in healthcare communication: opportunities, risks, and implications for health equity. Journal of Communication in Healthcare 2025:1 View

Books/Policy Documents

  1. Khan A, Zeb I, Fang S. Chatbots and Mental Healthcare in Psychology and Psychiatry. View
  2. Pupo I, Pérez P, Mir Y, Herrera R, Acuña L, Ramírez P. Computational Intelligence Applied to Decision-Making in Uncertain Environments. View
  3. Lata M, Kumar V. Examining AI Disruption in Educational Settings. View
  4. Malonas C, Alexandris C. Human-Computer Interaction. View
  5. Fu M, Chan W. Oxford Intersections: AI in Society. View
  6. Anupama K, Suresh K. ICT Systems and Sustainability. View
  7. KADAM N, GUDUR R, MANE D, DESHPANDE V. AI‐driven Innovations in Physiotherapy and Oncology 1. View
  8. Das D, Das R, Sahoo A. Artificial Intelligence and Applications. View

Conference Proceedings

  1. Javagal B, Sharma S. 2025 4th International Conference on Sentiment Analysis and Deep Learning (ICSADL). A Comprehensive Survey on Clinical Models for AI-Powered Medical Applications View
  2. Mehmood S, Zhou Z, Khan S. 2024 4th International Conference on Robotics, Automation and Artificial Intelligence (RAAI). Measuring the Chatbot-User Interaction: Scale Development and Validation View
  3. Akhigbe B. Proceedings of the ACM SIGCAS/SIGCHI Conference on Computing and Sustainable Societies. Designing Cross-Language Chatbots for Care: An Adaptive Co-Design Approach through Multi-Modal Engagement View
  4. Mahapatro P, Sreedhar K, Inusha S, Niteeshkumar K, Babu A, Pulla R. 2025 IEEE Wireless Antenna and Microwave Symposium (WAMS). Enhanced Health Care System with Chatbot and Voicebot Using Deep Learning View
  5. Couto da Silva J, Félix B, Meoli L, Ntinga X, Melo R, Joolay Y, Till S, Densmore M, Nunes F. Proceedings of the Fifth Biennial African Human-Computer Interaction Conference. Perspectives of Parents and Healthcare Professionals on Using Chatbots to Support Parents in Child Health: A Qualitative Study View
  6. Ruranski J, Nowak K, G�ras M, Dworak K, Nurzynska K. Proceedings of the 33rd International Conference on Information Systems Development. How to moderate LLM based chats from hallucinations? View
  7. Meza R, Hernández N, González N, Flores M. 2025 IEEE Central America and Panama Student Conference (CONESCAPAN). Implementation of a Telegram Chatbot for Clinical Data Processing Through Voice Messages View
  8. Yau L, Tan Yu Xian E, Yu Y, Ming Lim T. 2025 IEEE International Conference on Computation, Big-Data and Engineering (ICCBE). Retrieval Augmented Generation-based Large Language Model Chatbot View