This paper is in the following e-collection/theme issue:

Digital Health Reviews (1724) Chatbots and Conversational Agents (740) Artificial Intelligence (2129) Mobile Health (mhealth) (3464)

Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/56114, first published .
Evaluating the Potential and Pitfalls of AI-Powered Conversational Agents as Humanlike Virtual Health Carers in the Remote Management of Noncommunicable Diseases: Scoping Review

Evaluating the Potential and Pitfalls of AI-Powered Conversational Agents as Humanlike Virtual Health Carers in the Remote Management of Noncommunicable Diseases: Scoping Review

Evaluating the Potential and Pitfalls of AI-Powered Conversational Agents as Humanlike Virtual Health Carers in the Remote Management of Noncommunicable Diseases: Scoping Review

Authors of this article:

Sadia Azmin Anisha1 Author Orcid Image ;   Arkendu Sen1 Author Orcid Image ;   Chris Bain2 Author Orcid Image
Article Authors Cited by (26) Tweetations Metrics Author Video

Journals

  1. Wang W, Hackett R, Archer N, Xu Z, Yuan Y. Will AI-enabled conversational agents acting as digital employees enhance employee job identity?. Information & Management 2025;62(2):104099 View
  2. Malouin-Lachance A, Capolupo J, Laplante C, Hudon A. Does the Digital Therapeutic Alliance Exist? Integrative Review. JMIR Mental Health 2025;12:e69294 View
  3. Vaira L, Lechien J, Abbate V, Gabriele G, Frosolini A, De Vito A, Maniaci A, Mayo‐Yáñez M, Boscolo‐Rizzo P, Saibene A, Maglitto F, Salzano G, Califano G, Troise S, Chiesa‐Estomba C, De Riu G. Enhancing AI Chatbot Responses in Health Care: The SMART Prompt Structure in Head and Neck Surgery. OTO Open 2025;9(1) View
  4. Bramanti A, Corallo A, Clemente G, Greco L, Garofano M, Giordano M, Pascarelli C, Mitrano G, Di Palo M, Di Spirito F, Amato M, Bartolomeo M, Del Sorbo R, Ciccarelli M, Bramanti P, Ritrovato P. Exploring the Role of Voice Assistants in Managing Noncommunicable Diseases: A Systematic Review on Clinical, Behavioral Outcomes, Quality of Life, and User Experiences. Healthcare 2025;13(5):517 View
  5. Anisha S, Sen A, Ahmad B, Bain C. Exploring Acceptance of Digital Health Technologies for Managing Non-Communicable Diseases Among Older Adults: A Systematic Scoping Review. Journal of Medical Systems 2025;49(1) View
  6. Lahmine S, BENNOUNA F. Treatment of an Unconfirmed Quality According to 8D Using the Problem-Solving Tool System a Case Study in an International Company. Journal of Machine Engineering 2025;25(1):113 View
  7. Schneider-Kamp A, Godono A. The AI-extended professional self: user-centric AI integration into professional practice with exemplars from healthcare. AI & SOCIETY 2025;40(7):5469 View
  8. Łukasik A, Gut A. From robots to chatbots: unveiling the dynamics of human-AI interaction. Frontiers in Psychology 2025;16 View
  9. Barger A. Artificial intelligence vs. human coaches: examining the development of working alliance in a single session. Frontiers in Psychology 2025;15 View
  10. Sah A, Elshaikh R, Shalabi M, Abbas A, Prabhakar P, Babker A, Choudhary R, Gaur V, Choudhary A, Agarwal S. Role of Artificial Intelligence and Personalized Medicine in Enhancing HIV Management and Treatment Outcomes. Life 2025;15(5):745 View
  11. Pit S, Hamiduzzaman M, Schneider C, Barraclough F. Evaluation framework for conversational AI agents in pharmacy education: A scoping review of key characteristics and outcome measures. Research in Social and Administrative Pharmacy 2025;21(10):729 View
  12. Zhang Y, Lau R. Uncertainty Detection: A Multi-View Decision Boundary Approach Against Healthcare Unknown Intents. Applied Sciences 2025;15(13):7114 View
  13. Li H, Hou Y, Pan W, Chen H, Gai J, Bu L. Exploring the Impact of Anthropomorphism in AI Navigation Systems on Elderly Users’ Efficiency, Trust, Satisfaction, and Cognitive Load. International Journal of Human–Computer Interaction 2025:1 View
  14. Ariya P, Khanchai S, Intawong K, Puritat K. Enhancing textile heritage engagement through generative AI-based virtual assistants in virtual reality museums. Computers & Education: X Reality 2025;7:100112 View
  15. Guerreiro M, Henriques H, Mugellini E, Angelini L. Conversational agents for pharmaceutical use: insights from the eCCo database. International Journal of Clinical Pharmacy 2025;47(4):1114 View
  16. Leng L, Arévalo Avalos M, Aguilera A, Lyles C. The Impact of an Adaptive mHealth Intervention on Improving Patient-Provider Health Care Communication: Secondary Analysis of the DIAMANTE Trial. JMIR mHealth and uHealth 2025;13:e64296 View
  17. Decety J, Li J. The value of empathy in medical practice: A neurobehavioral perspective. Social Sciences & Humanities Open 2025;12:101956 View
  18. Kharshid A. Enhancing inhaler technique and asthma knowledge through a pharmacist-guided AI tool. Pharmacia 2025;72:1 View
  19. Boit S, Patil R. A Prompt Engineering Framework for Large Language Model–Based Mental Health Chatbots: Conceptual Framework. JMIR Mental Health 2025;12:e75078 View
  20. Scott I, Reddy S, Kelly T, Miller T, van der Vegt A. Using generative artificial intelligence in clinical practice: a narrative review and proposed agenda for implementation. Medical Journal of Australia 2025 View
  21. Haber T, Hinman R, Merolli M. Uses of Artificial Intelligence in Nonpharmacological Rheumatology Care: What We Know, What We Need to Learn, and What Its Limitations Are. Arthritis Care & Research 2025 View
  22. Huynh A, Roy T, Jackson K, Lee A, Liaw W, Hossain M. Applications of artificial intelligence-based conversational agents in healthcare: A systematic umbrella review. International Journal of Medical Informatics 2026;207:106204 View

Books/Policy Documents

  1. Rawanda M. Harnessing Emotion AI for Customer Support and Employee Wellbeing. View
  2. Patra B, Mishra D. Metaverse in the Healthcare Industry. View
  3. . Creating Responsible Inquiring Digital Health Organizations. View
  4. KADAM N, GUDUR R, MANE D, DESHPANDE V. AI‐driven Innovations in Physiotherapy and Oncology 1. View