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This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (788) Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (716) Electronic Health Records (1379) Computerized History Taking (16) Web-based and Mobile Health Interventions (4217) Design and Usability of Clinical Software and EHRs (368)

Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/55164, first published .
Usability, Engagement, and Report Usefulness of Chatbot-Based Family Health History Data Collection: Mixed Methods Analysis

Usability, Engagement, and Report Usefulness of Chatbot-Based Family Health History Data Collection: Mixed Methods Analysis

Usability, Engagement, and Report Usefulness of Chatbot-Based Family Health History Data Collection: Mixed Methods Analysis

Authors of this article:

Michelle Hoang Nguyen1, 2 Author Orcid Image ;   João Sedoc3 Author Orcid Image ;   Casey Overby Taylor1, 2, 4 Author Orcid Image
Article Authors Cited by (6) Tweetations Metrics

Journals

  1. Alabbas A, Alomar K. A Weighted Composite Metric for Evaluating User Experience in Educational Chatbots: Balancing Usability, Engagement, and Effectiveness. Future Internet 2025;17(2):64 View
  2. Collins C, Fackler J, Sacco M, Jacobs M. Critical conversations: a user-centric approach to chatbots for history taking in the pediatric intensive care unit. Frontiers in Pediatrics 2025;13 View
  3. Marconi L, Longo L, Cabitza F. Assessing Interaction Quality in Human–AI Dialogue: An Integrative Review and Multi-Layer Framework for Conversational Agents. Machine Learning and Knowledge Extraction 2026;8(2):28 View
  4. Guziak M, Chavez-Yenter D, Sears E, Gammon A, Lumpkins C, Maxwell W, Phillips L, Taber P, Del Fiol G, Kaphingst K. Views on a Chatbot for Cancer Family History Collection among Leaders of Hispanic and Pacific Islander Communities in Utah. Public Health Genomics 2026;29(1):55 View

Books/Policy Documents

  1. Quinn C. Generative AI for the Medical Student. View

Conference Proceedings

  1. Lima D, Vaz N, Carvalho S, Berretta L. Anais da XIII Escola Regional de Informática de Goiás (ERI-GO 2025). Usabilidade de Interfaces Conversacionais com Inteligência Artificial Generativa em Aplicações mHealth: Uma revisão sistemática View