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This paper is in the following e-collection/theme issue:

Theme Issue 2022: Chatbots and COVID-19 (68) Digital Health Reviews (3705) Chatbots and Conversational Agents (1187) Artificial Intelligence (4828) JMIR Theme Issue: COVID-19 Special Issue (4235)

Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/43112, first published .
Man with tattoos texting on a smartphone with chat bubbles

General Characteristics and Design Taxonomy of Chatbots for COVID-19: Systematic Review

General Characteristics and Design Taxonomy of Chatbots for COVID-19: Systematic Review

Authors of this article:

Wendell Adrian Lim1 Author Orcid Image ;   Razel Custodio1 Author Orcid Image ;   Monica Sunga1 Author Orcid Image ;   Abegail Jayne Amoranto1 Author Orcid Image ;   Raymond Francis Sarmiento1 Author Orcid Image
Article Authors Cited by (5) Tweetations (7) Metrics

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  1. Hu J, Li C, Ge Y, Yang J, Zhu S, He C. Mapping the Evolution of Digital Health Research: Bibliometric Overview of Research Hotspots, Trends, and Collaboration of Publications in JMIR (1999-2024). Journal of Medical Internet Research 2024;26:e58987 View
  2. Raghavan A, Demircioglu M, Orazgaliyev S. Can VUCA events catalyze digital public sector innovations? Evidence from three digital innovation trends in Asia. Journal of Open Innovation: Technology, Market, and Complexity 2025;11(2):100529 View
  3. Mazhar B, Niu J, Ren Y, Ul Haq I. Generative artificial intelligence as social actors: The mediating roles of empathy and autonomy in anthropomorphism-driven dependency. International Journal of Information Management 2026;89:103072 View
  4. Kapoor D, Achalli S, Reddy N, Mulla M, Morsy M, Mulla M, Sayed A, Mahabob M, Dubey A. Artificial intelligence and its impact on oral health care education. A randomized study. Journal of Education and Health Promotion 2026;15(1) View

Conference Proceedings

  1. Raut N, Kalambe B, Salvi A, Kothari H, Pulgam N. 2024 2nd International Conference on Emerging Trends in Engineering and Medical Sciences (ICETEMS). Soulmind: Mental Health Chatbot with Anxiety Prediction View