This paper is in the following e-collection/theme issue:

Digital Health Reviews (1803) Telehealth and Telemonitoring (2171)

Published on in Vol 25 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/49942, first published .
Comparison of Telephone and Video Telehealth Consultations: Systematic Review

Comparison of Telephone and Video Telehealth Consultations: Systematic Review

Comparison of Telephone and Video Telehealth Consultations: Systematic Review

Authors of this article:

Oyungerel Byambasuren1 Author Orcid Image ;   Hannah Greenwood1 Author Orcid Image ;   Mina Bakhit1 Author Orcid Image ;   Tiffany Atkins1 Author Orcid Image ;   Justin Clark1 Author Orcid Image ;   Anna Mae Scott1 Author Orcid Image ;   Paul Glasziou1 Author Orcid Image
Article Authors Cited by (35) Tweetations (10) Metrics

Journals

  1. Mirasghari F, Ayatollahi H, Velayati F. Users’ perspectives about challenges of using telemedicine for patient with diabetes during the COVID-19 pandemic. DIGITAL HEALTH 2025;11 View
  2. Ryan B, Matthews K, Long K, Haines T. Exploration of telehealth delivery modes and therapeutic alliance within an allied health student-led clinic.. Patient Education and Counseling 2026;145:109468 View
  3. Zhang C, Hu N, Li R, Zhu A, Yu Z. Factors Explaining the Use of Web-Based Consultations With Physicians by Young and Middle-Aged Individuals in China: Qualitative Comparative Analysis. JMIR Formative Research 2024;8:e50036 View
  4. Moeini S, Honarvar M, Aarabi M, Kabir M, Aarabi M. Developing a structured telemedicine curriculum for medical students: a qualitative study based on expert interviews. BMC Medical Education 2025;26(1) View
  5. Freeman E, Paul R, Dorsey M, Reeves J, Madden T. Pilot randomized control trial assessing interpersonal quality of contraceptive counseling via telephone vs video. Contraception 2026;154:111273 View
  6. Di Spirito F, Di Palo M, Garofano M, Del Sorbo R, Allegretti G, Rizki I, Bartolomeo M, Giordano M, Amato M, Bramanti A. Effectiveness and Adherence of Pharmacological vs. Non-Pharmacological Technology-Supported Smoking Cessation Interventions: An Umbrella Review. Healthcare 2025;13(8):953 View
  7. Dobson K, Lindsay B, Termeer J, Mineva E, Szeto A. Reducing Mental Health Stigma in the Workplace: A Meta-Analysis of The Working Mind Program in Virtual Delivery Format: Réduire la stigmatisation en milieu de travail : Une méta-analyse du programme L’esprit au travail en format virtuel. The Canadian Journal of Psychiatry 2025;70(4):278 View
  8. Gujral K, Illarmo S, Jacobs J, Wagner T. The Economics of Telehealth: An Overview. Telemedicine and e-Health 2025;31(9):1074 View
  9. Tawfek R, Çil E. Effects of Synchronous Versus Asynchronous Telerehabilitation Programs for Chronic Nonspecific Low Back Pain: A Three-Arm Randomized Controlled Trial. Archives of Physical Medicine and Rehabilitation 2025;106(9):1392 View
  10. Palojoki S, Lehtonen L, Vuokko R. Validation of Telehealth Outcome Categories for Patient Safety: Systematic Literature Review. JMIR Medical Informatics 2025;13:e75486 View
  11. Di Palo M, Di Spirito F, Garofano M, Del Sorbo R, Caggiano M, Giordano F, Bartolomeo M, Pessolano C, Giordano M, Amato M, Bramanti A. Effectiveness and Adherence of Standalone Digital Tobacco Cessation Modalities: A Systematic Review of Systematic Reviews. Healthcare 2025;13(17):2125 View
  12. Lilios A, Nikitas C, Skoulakis C, Alagianni A, Chatziioannou I, Asimakopoulou P, Chimona T. The Unveiled Potential of Telehealth Practice in Vestibular Rehabilitation: A Comparative Randomized Study. Journal of Clinical Medicine 2024;13(23):7015 View
  13. Forcino R, Johnson J, Elwyn G. Telehealth Modality Preferences for Video and Voice-Only Visits Among US Clinicians and the Public: Cross-Sectional, Web-Based Survey Study. Journal of Medical Internet Research 2025;27:e72276 View
  14. Longhini J, Canzan F, Mezzalira E, Leardini C, Saiani L, Di Falco A, Ambrosi E. Exploring user experiences in a novel primary care center: a qualitative grounded theory study. BMC Health Services Research 2025;25(1) View
  15. Liu X, Sengupta A. Competition or Complementarity Among Telemedicine Tools in Ambulatory Care Practice: Cross-Sectional Analysis. JMIR Medical Informatics 2025;13:e75246 View
  16. Payne R, Kirk U, Nymberg V, Sandal N, Huibers L, Hvidt E. Primary care video consulting: a view from Northern Europe. British Journal of General Practice 2025;75(755):281 View
  17. Morris J, Leddin D, Nguyen G, Singh H, Bernstein C. Telemedicine and reduction of travel-related environmental impact of digestive clinic care in a Canadian province. Journal of the Canadian Association of Gastroenterology 2026;9(1):11 View
  18. García E, Vincent B, Thakur S, Thakur A, Zabiba F, Agarwal S, Cervantes J, Zabiba A. Variables influencing telemedicine utilization via telephone appointments among rural patients. BMC Health Services Research 2025;25(1) View
  19. Tuot D, Mukherjee A, Churape A, DeFries T, Su G, Khoong E, Lyles C. Lessons From the Field From a Volunteer Telehealth Ambassador Program to Enhance Video Visits Among Low-Income Patients: Qualitative Improvement Study. JMIR Formative Research 2024;8:e49993 View
  20. Wu X, Yang Y, Li Y, Li Y, Li H, Lyu Y, Liu K, Liu T, Hou Z, Zhang K, Xu X, Jin C, Wang Y. Using Theory-Based Frameworks to Identify Barriers and Enablers of Physicians’ Telemedicine Adoption and Develop Intervention Strategies in China: Multicenter Qualitative Study. Journal of Medical Internet Research 2025;27:e73412 View
  21. Cheah K, Razalli N, Mat Ludin A, Abdul Manaf Z. Dietitians’ views on the advantages and limitations of online dietary counselling for adults in Malaysia: a qualitative study. BMJ Open 2026;16(2):e104039 View
  22. Kirk U, Payne R, Tweedie J, Huibers L. ‘A tool for every job’: use of video in urgent primary care. British Journal of General Practice 2024;74(747):443 View
  23. Xie Z, Stallings-Smith S, Cho B, Wells J, Hong Y. Association of Telehealth Encounters With Lung Cancer Screening Consultation in the U.S.: Preliminary Results. AJPM Focus 2025;4(4):100349 View
  24. Ärlebrant L, Schimmer R, Edin-Liljegren A. Patients’ experiences of video consultations: A qualitative systematic review. DIGITAL HEALTH 2026;12 View
  25. Mirza M, Pilat C, Pham J. Barriers and facilitators for cross-language telerehabilitation services: experiences of occupational and physical therapists. Disability and Rehabilitation 2026:1 View
  26. Ryan M, Ward E, Burns C, Carrington C, Cuff K, Mackinnon M, Snoswell C. Telepharmacy for outpatients with cancer: An implementation evaluation of videoconsults compared to telephone consults using the CFIR 2.0. Exploratory Research in Clinical and Social Pharmacy 2024;16:100501 View
  27. Ganiele M, Weisbrot M, Sian A, Carosella Reboredo J, Weisbrot M, Grande Ratti M. Alcances y limitaciones de la teleconsulta en pandemia de covid-19: relatos de profesionales de la salud del primer nivel de atención de la Ciudad Autónoma de Buenos Aires. Salud Colectiva 2024;20:e4579 View
  28. Norouzi Aval R, Kimiafar K, Sarbaz M, Baigi S. Attitudes and experience of paramedical students toward telehealth in education, a cross-sectional study. BMC Medical Education 2025;25(1) View
  29. El-Tallawy S, Pergolizzi J, Vasiliu-Feltes I, Ahmed R, LeQuang J, Alzahrani T, Varrassi G, Awaleh F, Alsubaie A, Nagiub M. Innovative Applications of Telemedicine and Other Digital Health Solutions in Pain Management: A Literature Review. Pain and Therapy 2024;13(4):791 View
  30. Sura-amonrattana U, Kertkiatkachorn K, Sainimnuan S, Preechitkul R, Petchthai P, Leelahavarong P, Jantaraprapan J, Pitiyarn S, Siriussawakul A, Srinonprasert V, Permpikul C. The impact of telephone-based telemedicine on unplanned hospital visits and mortality risk during the COVID-19 pandemic: a study from a middle-income country. BMC Geriatrics 2025;25(1) View

Books/Policy Documents

  1. Kirk U, King K, Payne R. Remote Consultation in Primary Care. View
  2. Vito C, Parisi G, Demurtas J, Yasky A, Fatma A. Remote Consultation in Primary Care. View
  3. Chand K, Kumar P, Sushila , Laxmi , Yadav S, Singh M. Optimization and Data Science in Industrial Engineering. View
  4. Smith L, Ahluwalia S, Kirk U, Demurtas J. Remote Consultation in Primary Care. View

Conference Proceedings

  1. Jahan S, Qausain S, Dar A, Basheeruddin M, Mushtaq W, Dar B. 2025 3rd DMIHER International Conference on Artificial Intelligence in Healthcare, Education and Industry (IDICAIHEI). Causal Estimation of Telehealth Modality Impact Using Simulated Patient Data and Non-Traditional Machine Learning View