This paper is in the following e-collection/theme issue:

Theme Issue 2022: Chatbots and COVID-19 (42) JMIR Theme Issue: COVID-19 Special Issue (2561) Chatbots and Conversational Agents (773)

Published on in Vol 25 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/43113, first published .
The Development of a Chatbot Technology to Disseminate Post–COVID-19 Information: Descriptive Implementation Study

The Development of a Chatbot Technology to Disseminate Post–COVID-19 Information: Descriptive Implementation Study

The Development of a Chatbot Technology to Disseminate Post–COVID-19 Information: Descriptive Implementation Study

Authors of this article:

Mayssam Nehme1 Author Orcid Image ;   Franck Schneider2 Author Orcid Image ;   Anne Perrin3 Author Orcid Image ;   Wing Sum Yu2 Author Orcid Image ;   Simon Schmitt2 Author Orcid Image ;   Guillemette Violot2 Author Orcid Image ;   Aurelie Ducrot1 Author Orcid Image ;   Frederique Tissandier2 Author Orcid Image ;   Klara Posfay-Barbe3, 4 Author Orcid Image ;   Idris Guessous1, 4 Author Orcid Image
Article Authors Cited by (8) Tweetations (12) Metrics

Journals

  1. Arnold V, Purnat T, Marten R, Pattison A, Gouda H. Chatbots and COVID-19: Taking Stock of the Lessons Learned. Journal of Medical Internet Research 2024;26:e54840 View
  2. Laymouna M, Ma Y, Lessard D, Schuster T, Engler K, Lebouché B. Roles, Users, Benefits, and Limitations of Chatbots in Health Care: Rapid Review. Journal of Medical Internet Research 2024;26:e56930 View
  3. Nehme M, Schneider F, Amruthalingam E, Schnarrenberger E, Trëmeaud R, Guessous I. Chatbots in medicine: certification process and applied use case. Swiss Medical Weekly 2024;154(10):3954 View
  4. Algera E, Maukner A, van Dorth J, Alblas M, Sobel J, de Vries D. ‘I Do Take the Number Seriously, but I Don't Let My Moods Depend on It’: Negotiating Self‐Tracking Data With People Living With Long COVID in the Netherlands, Austria and Switzerland. Sociology of Health & Illness 2025;47(8) View
  5. Xing Y, Peng X, Ntsweng O, Wang Q. Enhancing user satisfaction with healthcare conversational agents: A relational perspective of communication strategy. Decision Support Systems 2026:114654 View

Books/Policy Documents

  1. Khan A, Zeb I, Fang S. Chatbots and Mental Healthcare in Psychology and Psychiatry. View
  2. Viret M, Panese F. Long COVID and Society. View
  3. Kannadasan R, Prabakaran N. Artificial Intelligence Based Smart and Secured Applications. View