This paper is in the following e-collection/theme issue:

Peer-to-Peer Support and Online Communities (789) Participatory Medicine & E-Patients (870) Clinical Communication, Electronic Consultation and Telehealth (748) Telehealth and Telemonitoring (2066)

Published on in Vol 23, No 6 (2021): June

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/25367, first published .
The Effects of Log-in Behaviors and Web Reviews on Patient Consultation in Online Health Communities: Longitudinal Study

The Effects of Log-in Behaviors and Web Reviews on Patient Consultation in Online Health Communities: Longitudinal Study

The Effects of Log-in Behaviors and Web Reviews on Patient Consultation in Online Health Communities: Longitudinal Study

Authors of this article:

Qin Chen1 Author Orcid Image ;   Jiahua Jin1 Author Orcid Image ;   Tingting Zhang1 Author Orcid Image ;   Xiangbin Yan1 Author Orcid Image
Article Authors Cited by (23) Tweetations (1) Metrics

Journals

  1. Fan J, Geng H, Liu X, Wang J. The Effects of Online Text Comments on Patients’ Choices: The Mediating Roles of Comment Sentiment and Comment Content. Frontiers in Psychology 2022;13 View
  2. Liu X, Xu Z, Yu X, Oda T. Why should I consult? The impact of social support on patient consultation in online healthcare communities. Frontiers in Psychology 2022;13 View
  3. Shen J, An B, Xu M, Gan D, Pan T. Internal or External Word-of-Mouth (WOM), Why Do Patients Choose Doctors on Online Medical Services (OMSs) Single Platform in China?. International Journal of Environmental Research and Public Health 2022;19(20):13293 View
  4. Liu X, Xu Z, Yu X, Oda T. Using Telemedicine during the COVID-19 Pandemic: How Service Quality Affects Patients’ Consultation. International Journal of Environmental Research and Public Health 2022;19(19):12384 View
  5. Chen Q, Jin J, Yan X. Impact of online physician service quality on patients' adoption behavior across different stages: An elaboration likelihood perspective. Decision Support Systems 2024;176:114048 View
  6. Liu H, Zhang Y, Li Y, Albright K. Better interaction performance attracts more chronic patients? Evidence from an online health platform. Information Processing & Management 2023;60(4):103413 View
  7. Sun S, Wang Y, Hou H, Niu Y, Shao Y, Chen L, Zhang X. Patients’ response during the co-circulation of multiple respiratory diseases in China—based on the self-regulation common-sense model. Frontiers in Public Health 2024;12 View
  8. Chen L, Rai A, Chen W, Guo X. Signaling Effects Under Dynamic Capacity in Online Matching Platforms: Evidence from Online Health Consultation Communities. Information Systems Research 2025;36(1):202 View
  9. Han S, Li L. Consulting doctors online after offline treatment: investigating the effects of online information on patients' effective use of online follow-up services. Frontiers in Public Health 2024;12 View
  10. Li Y, Deng Z, Xue J. Why to purchase health knowledge on online platforms? A two-phased SEM-ANN approach. Behaviour & Information Technology 2025;44(4):764 View
  11. Chen C, Wu H. A study on the cross-platform influence mechanism of physicians’ live streaming behavior on performance. Internet Research 2025;35(1):80 View
  12. Liu X, Guo H, Wang L, Hu M, Wei Y, Liu F, Wang X. Effect of Prosocial Behaviors on e-Consultations in a Web-Based Health Care Community: Panel Data Analysis. Journal of Medical Internet Research 2024;26:e52646 View
  13. Yan J, Liang C, Gu D, Zhu K, Zhou P. Understanding patients’ doctor choice behavior: Elaboration likelihood perspective. Information Development 2024 View
  14. Shen T, Li Y, Chen X. A Systematic Review of Online Medical Consultation Research. Healthcare 2024;12(17):1687 View
  15. Xu Z, Liu X, Meng L, Lyu X. More knowledge, more choices? How peer recognition of physicians’ knowledge sharing affect patients’ consultation in online health communities. Frontiers in Public Health 2024;12 View
  16. Zhao S, Liu S, Xie Y, Zhou P, Lu W, Ma Y. Perceived value and pressure: drivers or barriers? A study on physicians’ continuous intentions in online health communities. Aslib Journal of Information Management 2024 View
  17. Song H, Guo X, Wu T. Exploring the impact of free live-streamed medical consultation on patient engagement and patient satisfaction in the multistage online consultation process: A quasi-experimental design. Decision Support Systems 2025;191:114422 View
  18. Zhang X, Sun J, Li X, Liu Y, Li C. Developing a Framework for Online Review-Based Health Care Service Quality Assessment: Text-Mining Study. Journal of Medical Internet Research 2025;27:e66141 View
  19. Guo S, Wang K, Yang L, Dang Y. Extending Signaling Theory in Online Health Communities to Address Medical Information Asymmetry: Systematic Review With Narrative Synthesis. Journal of Medical Internet Research 2025;27:e73208 View
  20. Liu T, Jiang H, Sun Y, Zhang M. The effect of physicians’ value-added services on patients’ consulting intention in online health communities. Journal of Research in Interactive Marketing 2025 View
  21. Zhang W, Li D. Impact of IT identity on consumer negatively-valenced engagement in mobile medical consultation: from consumer experience perspective. Industrial Management & Data Systems 2022;122(11):2508 View
  22. Wang S. Not just in, but how: Leading physicians’ engagement strategies and patients’ continuous use of online medical team services. International Journal of Information Management 2025;85:102963 View

Conference Proceedings

  1. Yin J, Huang X. Proceeding of the 2024 5th International Conference on Computer Science and Management Technology. A Fuzzy Fusion Model of Patients' Multi-source Perceived Trust Considering Time Factor in Online Health Community View