Published on in Vol 23, No 5 (2021): May
Preprints (earlier versions) of this paper are
available at
https://preprints.jmir.org/preprint/27460, first published
.

Journals
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- Lim W, Custodio R, Sunga M, Amoranto A, Sarmiento R. General Characteristics and Design Taxonomy of Chatbots for COVID-19: Systematic Review. Journal of Medical Internet Research 2024;26:e43112 View
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- Benalcazar C, Mendez M, Melendez A, Chango W. Importance of the Chatbot in the Different Social Areas. ESPOCH Congresses: The Ecuadorian Journal of S.T.E.A.M. 2024;3(2):156 View
- Chen C, Lam K, Yip K, So H, Lum T, Wong I, Yam J, Chui C, Ip P. Comparison of an AI Chatbot With a Nurse Hotline in Reducing Anxiety and Depression Levels in the General Population: Pilot Randomized Controlled Trial. JMIR Human Factors 2025;12:e65785 View
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- Lee J, Oh S, Schwendicke F, Chaurasia A, Kim Y. Evaluating the quality and empathy of responses to patient questions on the Korean Academy of Periodontology’s online question and answer section: a cross-sectional study comparing periodontists and an AI-powered chatbot. Journal of Periodontal & Implant Science 2025;55 View
- Chow J, Li K. Large Language Models in Medical Chatbots: Opportunities, Challenges, and the Need to Address AI Risks. Information 2025;16(7):549 View
- Završnik J, Kokol P, Žlahtič B, Blažun Vošner H. Machine Learning in Primary Health Care: The Research Landscape. Healthcare 2025;13(13):1629 View
- Liu Z, Quan Y, Lyu X, Alenazi M. Enhancing Clinical Accuracy of Medical Chatbots With Large Language Models. IEEE Journal of Biomedical and Health Informatics 2025;29(9):6395 View
- Shi J, Li X, Ning Y, Kong W, Guo W, Ma T, Yang N, Lu J, Guo Y, Liu L, Yang C. Application of generative artificial intelligence chatbots + project task driven teaching in undergraduate nursing students: a quasi-experimental study. BMC Medical Education 2025 View
Books/Policy Documents
Books/Policy Documents
- Saiz Manzanares M, Martínez Martín M, Escolar Llamazares M, Ortiz Huerta J, Santamaría Vázquez M, Mercado Val E, Marticorena Sánchez R, Arnáiz González Á, Díez Pastor J, Rodríguez Arribas S. Formación y especialización en atención temprana: uso de recursos tecnológicos y de inteligencia artificial. View
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Conference Proceedings
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- Kaur G, Sharma A. 2022 Algorithms, Computing and Mathematics Conference (ACM). AI/ML Sentiment Analysis Model for Medical Chatbot: A Review View
- Etika R, Progga T, Khan M. 2024 International Conference on Sustainable Communication Networks and Application (ICSCNA). A Web Application Based Mental Health & Illness Diagnosis with Machine Learning Approach and NLP Based Chat System View
- Turken G, Druba R, Kuandyk A, Mergenov M. 2025 IEEE 5th International Conference on Smart Information Systems and Technologies (SIST). Enhancing Query Classification in Chatbot Using LSTM View
