Building Health Services in a Rapidly Changing Landscape: Lessons in Adaptive Leadership and Pivots in a COVID-19 Remote Monitoring Program

Celia Violet Laur ^1*, MSc, PhD; Payal Agarwal ^{1, 2*}, MD; Geetha Mukerji ^{1, 3}, MD, MSc; Elaine Goulbourne ⁴, MSc; Hayley Baranek ¹, MPH; Laura Pus ⁴, MBA; R Sacha Bhatia ^{1, 5}, MD, MBA; Danielle Martin ^{2, 4, 6}, MD, MPP; Onil Bhattacharyya ^{1, 2}, MD, PhD

¹ Women's College Hospital Institute for Health System Solutions and Virtual Care , Toronto, ON, CA

² Department of Family and Community Medicine, University of Toronto , Toronto, ON, CA

³ Department of Medicine, Division of Endocrinology & Metabolism, University of Toronto , Toronto, ON, CA

⁴ Women's College Hospital , Toronto, ON, CA

⁵ University Health Network , Toronto, ON, CA

⁶ Dalla Lana School of Public Health, University of Toronto , Toronto, ON, CA

*these authors contributed equally

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