Published on in Vol 23, No 1 (2021): January

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/19928, first published .
Utilization of Self-Diagnosis Health Chatbots in Real-World Settings: Case Study

Utilization of Self-Diagnosis Health Chatbots in Real-World Settings: Case Study

Utilization of Self-Diagnosis Health Chatbots in Real-World Settings: Case Study

Xiangmin Fan 1*, PhD;  Daren Chao 2*, BSc;  Zhan Zhang 3*, PhD;  Dakuo Wang 4*, PhD;  Xiaohua Li 5, MSc;  Feng Tian 1*, PhD

1 The Institute of Software, Chinese Academy of Sciences , Beijing , CN

2 Department of Computer Science, University of Toronto , Toronto, ON, CA

3 School of Computer Science and Information Systems, Pace University , New York, NY, US

4 IBM Research , Cambridge, MA, US

5 Zuoshouyisheng Inc , Beijing , CN

*these authors contributed equally

Corresponding Author:

  • Zhan Zhang, PhD
  • School of Computer Science and Information Systems
  • Pace University
  • 1 Pace Plaza
  • New York, NY
  • US
  • Phone: 1 9147733254
  • Email: zzhang@pace.edu