Published on in Vol 22 , No 5 (2020) :May

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/15685, first published .
Impact of the Price of Gifts From Patients on Physicians’ Service Quality in Online Consultations: Empirical Study Based on Social Exchange Theory

Impact of the Price of Gifts From Patients on Physicians’ Service Quality in Online Consultations: Empirical Study Based on Social Exchange Theory

Impact of the Price of Gifts From Patients on Physicians’ Service Quality in Online Consultations: Empirical Study Based on Social Exchange Theory

Authors of this article:

Yanan Wang 1 Author Orcid Image ;   Hong Wu 1 Author Orcid Image ;   Chenxi Xia 2 Author Orcid Image ;   Naiji Lu 1 Author Orcid Image

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  1. Zhao W, Liu Q, Guo X, Wu T, Kumar S. Quid pro quo in online medical consultation? Investigating the effects of small monetary gifts from patients. Production and Operations Management 2022;31(4):1698 View
  2. Liu X, Xu Z, Yu X, Oda T. Why should I consult? The impact of social support on patient consultation in online healthcare communities. Frontiers in Psychology 2022;13 View
  3. Xu R, Zhang T, Zhang Q. Investigating the effect of online and offline reputation on the provision of online counseling services: A case study of the Internet hospitals in China. Frontiers of Engineering Management 2022;9(4):563 View
  4. Zhang Y, Qiu C, Zhang J. A Research Based on Online Medical Platform: The Influence of Strong and Weak Ties Information on Patients’ Consultation Behavior. Healthcare 2022;10(6):977 View
  5. Lei P, Zheng J, Li Y, Li Z, Gao F, Li X. Factors influencing online orthopedic doctor–patient consultations. BMC Medical Informatics and Decision Making 2021;21(1) View
  6. Jia S, Wu B. One Good Turn Deserves Another: Antecedents of Online Karaoke Paid Gift-Sending from Social Exchange Perspectives. Journal of Theoretical and Applied Electronic Commerce Research 2021;16(7):2515 View
  7. Liu C, Li Y, Fang M, Liu F. Using machine learning to explore the determinants of service satisfaction with online healthcare platforms during the COVID-19 pandemic. Service Business 2023 View