This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (740) Artificial Intelligence (2129) Focus Groups and Qualitative Research for Human Factors Research (1220)

Published on in Vol 22, No 11 (2020): November

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/15185, first published .
Physicians’ Perceptions of the Use of a Chatbot for Information Seeking: Qualitative Study

Physicians’ Perceptions of the Use of a Chatbot for Information Seeking: Qualitative Study

Physicians’ Perceptions of the Use of a Chatbot for Information Seeking: Qualitative Study

Authors of this article:

Jason Koman1, 2, 3 Author Orcid Image ;   Khristina Fauvelle4 Author Orcid Image ;   Stéphane Schuck1 Author Orcid Image ;   Nathalie Texier1 Author Orcid Image ;   Adel Mebarki1 Author Orcid Image
Article Authors Cited by (13) Tweetations (8) Metrics

Journals

  1. Rodriguez‐Arrastia M, Martinez‐Ortigosa A, Ruiz‐Gonzalez C, Ropero‐Padilla C, Roman P, Sanchez‐Labraca N. Experiences and perceptions of final‐year nursing students of using a chatbot in a simulated emergency situation: A qualitative study. Journal of Nursing Management 2022;30(8):3874 View
  2. Thirunavukarasu A, Hassan R, Mahmood S, Sanghera R, Barzangi K, El Mukashfi M, Shah S. Trialling a Large Language Model (ChatGPT) in General Practice With the Applied Knowledge Test: Observational Study Demonstrating Opportunities and Limitations in Primary Care. JMIR Medical Education 2023;9:e46599 View
  3. Wang X, Luo R, Liu Y, Chen P, Tao Y, He Y. Revealing the complexity of users’ intention to adopt healthcare chatbots: A mixed-method analysis of antecedent condition configurations. Information Processing & Management 2023;60(5):103444 View
  4. Wutz M, Hermes M, Winter V, Köberlein-Neu J. Factors Influencing the Acceptability, Acceptance, and Adoption of Conversational Agents in Health Care: Integrative Review. Journal of Medical Internet Research 2023;25:e46548 View
  5. Ni Z, Peng M, Balakrishnan V, Tee V, Azwa I, Saifi R, Nelson L, Vlahov D, Altice F. Implementation of Chatbot Technology in Health Care: Protocol for a Bibliometric Analysis. JMIR Research Protocols 2024;13:e54349 View
  6. Laymouna M, Ma Y, Lessard D, Engler K, Therrien R, Schuster T, Vicente S, Achiche S, El Haj M, Lemire B, Kawaiah A, Lebouché B. Needs-Assessment for an Artificial Intelligence-Based Chatbot for Pharmacists in HIV Care: Results from a Knowledge–Attitudes–Practices Survey. Healthcare 2024;12(16):1661 View
  7. Lund B, Mannuru N, katta M, Hota S, Pamukuntla A, Uppala S, Kola S, Mannuru A. Bringing Artificial Intelligence (AI) into Health Information Seeking Behavior: A Study of AI and Information Seeking Research. Journal of Health Communication 2025:1 View
  8. Deodato M, Sabot R, Galmonte A, Palese A, Castellini G, Turolla A, Pillastrini P, Cook C, Rodeghiero L, Gianola S, Rossettini G. Knowledge, use and perceptions of artificial intelligence Chatbots among Italian physiotherapists: an online cross-sectional survey. Frontiers in Digital Health 2025;7 View
  9. Mohamed Jasim K, Malathi A, Bhardwaj S, Aw E. A systematic review of AI-based chatbot usages in healthcare services. Journal of Health Organization and Management 2025;39(6):877 View
  10. Harding N, Bovopoulos N, Caspi D, Martin C, McPhie S, Bouadjenek M, Aryal S, Hobbs M. A Scoping Review of Large Language Model Chatbot Use for Alcohol and Other Drug Health Information. Drug and Alcohol Review 2025 View

Books/Policy Documents

  1. Sood N, Chirayath S, Bahirwani J, Patel H, Kim E, Reddy-Patel N, Lin H, Martins N. Artificial Intelligence in Medicine and Surgery - An Exploration of Current Trends, Potential Opportunities, and Evolving Threats - Volume 2. View

Conference Proceedings

  1. Adatrao N, Gadireddy G, Noh J. Proceedings of the 2023 ACM Southeast Conference. A Survey on Conversational Search and Applications in Biomedicine View
  2. Hinrichs M, Schneegass S. Proceedings of the Mensch und Computer 2025. User Acceptance of Mobile Conversational and Search Interfaces for Task-oriented Support - A Maintenance Troubleshooting Assistant View