Published on in Vol 19, No 7 (2017): July

Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period

Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period

Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period

Martin Emmert 1, MHMM, PhD;  Lisa Sauter 1, BA;  Lisa Jablonski 1, MSc;  Uwe Sander 2, MD;  Fatemeh Taheri-Zadeh 2, PhD

1 Institute of Management, School of Business and Economics, Health Services Management, Friedrich-Alexander-University Erlangen-Nuremberg, Nuremberg , DE

2 Media, Information and Design, Department of Information and Communication, University of Applied Sciences and Arts, Hannover , DE

Corresponding Author:

  • Martin Emmert, MHMM, PhD
  • Institute of Management, School of Business and Economics
  • Health Services Management
  • Friedrich-Alexander-University Erlangen-Nuremberg
  • Lange Gasse 20
  • Nuremberg
  • DE
  • Phone: 49 9115302 ext 253
  • Email: Martin.Emmert@fau.de