Published on in Vol 7, No 2 (2005):

Privacy vs Usability: A Qualitative Exploration of Patients' Experiences With Secure Internet Communication With Their General Practitioner

Privacy vs Usability: A Qualitative Exploration of Patients' Experiences With Secure Internet Communication With Their General Practitioner

Privacy vs Usability: A Qualitative Exploration of Patients' Experiences With Secure Internet Communication With Their General Practitioner

Authors of this article:

Aksel Tjora ;   Trung Tran ;   Arild Faxvaag


  1. Zanaboni P, Fagerlund A. Patients’ use and experiences with e-consultation and other digital health services with their general practitioner in Norway: results from an online survey. BMJ Open 2020;10(6):e034773 View
  2. Armstrong N, Hearnshaw H, Powell J, Dale J. Stakeholder Perspectives on the Development of a Virtual Clinic for Diabetes Care: Qualitative Study. Journal of Medical Internet Research 2007;9(3):e23 View
  3. Wagg A, Callanan M, Hassett A. The use of computer mediated communication in providing patient support: A review of the research literature. International Journal of Nursing Studies 2018;82:68 View
  4. Zhou L, Bao J, Watzlaf V, Parmanto B. Barriers to and Facilitators of the Use of Mobile Health Apps From a Security Perspective: Mixed-Methods Study. JMIR mHealth and uHealth 2019;7(4):e11223 View
  5. Trondsen M, Tjora A, Broom A, Scambler G. The symbolic affordances of a video-mediated gaze in emergency psychiatry. Social Science & Medicine 2018;197:87 View
  6. Vasconcellos-Silva P, Castiel L, Bagrichevsky M, Griep R. As novas tecnologias da informação e o consumismo em saúde. Cadernos de Saúde Pública 2010;26(8):1473 View
  7. Tuil W, ten Hoopen A, Braat D, de Vries Robbé P, Kremer J. Patient-centred care: using online personal medical records in IVF practice. Human Reproduction 2006;21(11):2955 View
  8. Perera G, Holbrook A, Thabane L, Foster G, Willison D. Views on health information sharing and privacy from primary care practices using electronic medical records. International Journal of Medical Informatics 2011;80(2):94 View
  9. Varsi C, Gammon D, Wibe T, Ruland C. Patients’ Reported Reasons for Non-Use of an Internet-Based Patient-Provider Communication Service: Qualitative Interview Study. Journal of Medical Internet Research 2013;15(11):e246 View
  10. Nijland N, van Gemert-Pijnen J, Boer H, Steehouder M, Seydel E. Evaluation of Internet-Based Technology for Supporting Self-Care: Problems Encountered by Patients and Caregivers When Using Self-Care Applications. Journal of Medical Internet Research 2008;10(2):e13 View
  11. Wade-Vuturo A, Mayberry L, Osborn C. Secure messaging and diabetes management: experiences and perspectives of patient portal users. Journal of the American Medical Informatics Association 2013;20(3):519 View
  12. Mold F, de Lusignan S. Patients’ Online Access to Their Primary Care Electronic Health Records and Linked Online Services: Implications for Research and Practice. Journal of Personalized Medicine 2015;5(4):452 View
  13. Thompson M, Reilly J, Valdez R. Work system barriers to patient, provider, and caregiver use of personal health records: A systematic review. Applied Ergonomics 2016;54:218 View
  14. Okazaki S, Castañeda J, Sanz S, Henseler J. Factors Affecting Mobile Diabetes Monitoring Adoption Among Physicians: Questionnaire Study and Path Model. Journal of Medical Internet Research 2012;14(6):e183 View
  15. Atherton H, Pappas Y, Heneghan C, Murray E. Experiences of using email for general practice consultations: a qualitative study. British Journal of General Practice 2013;63(616):e760 View
  16. Frost J, Massagli M. Social Uses of Personal Health Information Within PatientsLikeMe, an Online Patient Community: What Can Happen When Patients Have Access to One Another’s Data. Journal of Medical Internet Research 2008;10(3):e15 View
  17. de Lusignan S, Mold F, Sheikh A, Majeed A, Wyatt J, Quinn T, Cavill M, Gronlund T, Franco C, Chauhan U, Blakey H, Kataria N, Barker F, Ellis B, Koczan P, Arvanitis T, McCarthy M, Jones S, Rafi I. Patients' online access to their electronic health records and linked online services: a systematic interpretative review. BMJ Open 2014;4(9):e006021 View
  18. McGeady D, Kujala J, Ilvonen K. The impact of patient–physician web messaging on healthcare service provision. International Journal of Medical Informatics 2008;77(1):17 View
  19. Vasconcellos-Silva P, Griep R, Souza M. Padrões de acessos a informações sobre proteção antiUV durante os verões brasileiros: haveria um “efeito verão”?. Ciência & Saúde Coletiva 2015;20(8):2533 View
  20. Nijland N, van Gemert-Pijnen J, Boer H, Steehouder M, Seydel E. Increasing the use of e-consultation in primary care: Results of an online survey among non-users of e-consultation. International Journal of Medical Informatics 2009;78(10):688 View
  21. Sakaguchi-Tang D, Bosold A, Choi Y, Turner A. Patient Portal Use and Experience Among Older Adults: Systematic Review. JMIR Medical Informatics 2017;5(4):e38 View
  22. Randeree E. Exploring Technology Impacts of Healthcare 2.0 Initiatives. Telemedicine and e-Health 2009;15(3):255 View
  23. Evans W. Bibliography. Health Communication 2006;19(2):183 View
  24. Trachtenbarg D, Asche C, Ramsahai S, Duling J, Ren J. The benefits, risks and costs of privacy: patient preferences and willingness to pay. Current Medical Research and Opinion 2017;33(5):845 View
  25. Tantam D. The machine as intermediary: personal communication via a machine. Advances in Psychiatric Treatment 2006;12(6):427 View
  26. Steele Gray C, Gill A, Khan A, Hans P, Kuluski K, Cott C. The Electronic Patient Reported Outcome Tool: Testing Usability and Feasibility of a Mobile App and Portal to Support Care for Patients With Complex Chronic Disease and Disability in Primary Care Settings. JMIR mHealth and uHealth 2016;4(2):e58 View
  27. Kim E, Stolyar A, Lober W, Herbaugh A, Shinstrom S, Zierler B, Soh C, Kim Y. Challenges to Using an Electronic Personal Health Record by a Low-Income Elderly Population. Journal of Medical Internet Research 2009;11(4):e44 View
  28. Dedding C, van Doorn R, Winkler L, Reis R. How will e-health affect patient participation in the clinic? A review of e-health studies and the current evidence for changes in the relationship between medical professionals and patients. Social Science & Medicine 2011;72(1):49 View
  29. Wakefield D, Mehr D, Keplinger L, Canfield S, Gopidi R, Wakefield B, Koopman R, Belden J, Kruse R, Kochendorfer K. Issues and questions to consider in implementing secure electronic patient–provider web portal communications systems. International Journal of Medical Informatics 2010;79(7):469 View
  30. Johansson I, Vikkelsø S. Mobilizing information infrastructure, shaping patient‐centred care. International Journal of Public Sector Management 2010;23(4):340 View
  31. Grønning A, Assing Hvidt E, Nisbeth Brøgger M, Fage-Butler A. How do patients and general practitioners in Denmark perceive the communicative advantages and disadvantages of access via email consultations? A media-theoretical qualitative study. BMJ Open 2020;10(10):e039442 View

Books/Policy Documents

  1. Bruhn M, Hadwich K, Büttner J. Kundenintegration. View
  2. Pulier M, Mount T, McMenamin J, Maheu M. Low-Cost Approaches to Promote Physical and Mental Health. View
  3. Stephens H. Rare Diseases in the Age of Health 2.0. View