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Citing this Article

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Published on 31.03.14 in Vol 16, No 3 (2014): March

This paper is in the following e-collection/theme issue:

Works citing "Who Uses Physician-Rating Websites? Differences in Sociodemographic Variables, Psychographic Variables, and Health Status of Users and Nonusers of Physician-Rating Websites"

Ralf Terlutter, Sonja Bidmon, Johanna Röttl

J Med Internet Res 2014 (Mar 31); 16(3):e97 

According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.3145):

(note that this is only a small subset of citations)

  1. . Quantitative Ratings and Narrative Comments on Swiss Physician Rating Websites: Frequency Analysis. Journal of Medical Internet Research 2019;21(7):e13816
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  3. Brown J, Ryan C, Harris A. How Doctors View and Use Social Media: A National Survey. Journal of Medical Internet Research 2014;16(12):e267
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  4. Hermes S, Riasanow T, Clemons EK, Böhm M, Krcmar H. The digital transformation of the healthcare industry: exploring the rise of emerging platform ecosystems and their influence on the role of patients. Business Research 2020;13(3):1033
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  5. Emmert M, Sauter L, Jablonski L, Sander U, Taheri-Zadeh F. Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period. Journal of Medical Internet Research 2017;19(7):e275
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  6. . The Content and Nature of Narrative Comments on Swiss Physician Rating Websites: Analysis of 849 Comments. Journal of Medical Internet Research 2019;21(9):e14336
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  12. Nwachukwu BU, Adjei J, Trehan SK, Chang B, Amoo-Achampong K, Nguyen JT, Taylor SA, McCormick F, Ranawat AS. Rating a Sports Medicine Surgeon’s “Quality” in the Modern Era: an Analysis of Popular Physician Online Rating Websites. HSS Journal ® 2016;12(3):272
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  17. AlRuthia YSH, Hong SH, Graff C, Kocak M, Solomon D, Nolly R. Exploring the factors that influence medication rating Web sites value to older adults: A cross-sectional study. Geriatric Nursing 2016;37(1):36
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  19. Holliday AM, Kachalia A, Meyer GS, Sequist TD. Physician and Patient Views on Public Physician Rating Websites: A Cross-Sectional Study. Journal of General Internal Medicine 2017;32(6):626
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  20. . Toward quality transparency in healthcare: Exploring hospital-operated online physician review systems in northeastern United States. Health Policy and Technology 2020;9(1):56
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  21. Li S, Lee-Won RJ, McKnight J. Effects of Online Physician Reviews and Physician Gender on Perceptions of Physician Skills and Primary Care Physician (PCP) Selection. Health Communication 2019;34(11):1250
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  23. Patterson JA, Holdford DA, Harpe SE. Patient preferences for objective quality metrics during community pharmacy selection: A discrete choice experiment. Research in Social and Administrative Pharmacy 2019;15(6):641
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  24. Bardach NS, Hibbard JH, Greaves F, Dudley RA. Sources of Traffic and Visitors’ Preferences Regarding Online Public Reports of Quality: Web Analytics and Online Survey Results. Journal of Medical Internet Research 2015;17(5):e102
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  25. Hollier L, Pettigrew S, Slevin T, Strickland M, Minto C. Comparing online and telephone survey results in the context of a skin cancer prevention campaign evaluation. Journal of Public Health 2017;39(1):193
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  26. Bidmon S, Elshiewy O, Terlutter R, Boztug Y. What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data. Journal of Medical Internet Research 2020;22(2):e13830
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  27. Powell J, Boylan A, Greaves F. Harnessing patient feedback data: A challenge for policy and service improvement. DIGITAL HEALTH 2015;1:205520761561791
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  28. Bovenzi CD, Manges KA, Krein H, Heffelfinger R. Online Ratings of Facial Plastic Surgeons: Worthwhile Additions to Conventional Patient Experience Surveys. Facial Plastic Surgery & Aesthetic Medicine 2021;23(2):78
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  29. Emmert M, Adelhardt T, Sander U, Wambach V, Lindenthal J. A cross-sectional study assessing the association between online ratings and structural and quality of care measures: results from two German physician rating websites. BMC Health Services Research 2015;15(1)
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  30. . Online Reviews may be Hazardous to your Health. Advances in Ophthalmology & Visual System 2017;7(3)
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  31. Tomotaki A, Fukahori H, Sakai I. Exploring sociodemographic factors related to practice, attitude, knowledge, and skills concerning evidence‐based practice in clinical nursing. Japan Journal of Nursing Science 2020;17(1)
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  32. . Experience in action: Moderating care in web-based patient feedback. Social Science & Medicine 2017;175:99
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  33. Trehan SK, Daluiski A. Online Patient Ratings: Why They Matter and What They Mean. The Journal of Hand Surgery 2016;41(2):316
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  34. Hao H, Zhang K, Wang W, Gao G. A tale of two countries: International comparison of online doctor reviews between China and the United States. International Journal of Medical Informatics 2017;99:37
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  35. Han X, Qu J, Zhang T. Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews. Telematics and Informatics 2019;45:101276
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  36. . Rejected Online Feedback From a Swiss Physician Rating Website Between 2008 and 2017: Analysis of 2352 Ratings. Journal of Medical Internet Research 2020;22(8):e18374
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  37. Liu JJ, Matelski JJ, Bell CM. Scope, Breadth, and Differences in Online Physician Ratings Related to Geography, Specialty, and Year: Observational Retrospective Study. Journal of Medical Internet Research 2018;20(3):e76
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  38. Patterson JA, Holdford DA. Pharmacy patronage and service utilization: Associations with patient sociodemographic and health characteristics. Journal of the American Pharmacists Association 2019;59(5):660
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  39. Kleefstra SM, Zandbelt LC, Borghans I, de Haes HJ, Kool RB. Investigating the Potential Contribution of Patient Rating Sites to Hospital Supervision: Exploratory Results From an Interview Study in the Netherlands. Journal of Medical Internet Research 2016;18(7):e201
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  40. McLennan S, Strech D, Meyer A, Kahrass H. Public Awareness and Use of German Physician Ratings Websites: Cross-Sectional Survey of Four North German Cities. Journal of Medical Internet Research 2017;19(11):e387
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  41. Hong YA, Liang C, Radcliff TA, Wigfall LT, Street RL. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521
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  42. Shah AM, Yan X, Shah SAA, Mamirkulova G. Mining patient opinion to evaluate the service quality in healthcare: a deep-learning approach. Journal of Ambient Intelligence and Humanized Computing 2020;11(7):2925
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  43. Grabner-Kräuter S, Waiguny MK. Insights Into the Impact of Online Physician Reviews on Patients’ Decision Making: Randomized Experiment. Journal of Medical Internet Research 2015;17(4):e93
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  44. . The Development of Online Doctor Reviews in China: An Analysis of the Largest Online Doctor Review Website in China. Journal of Medical Internet Research 2015;17(6):e134
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  45. Kose T, Oymak C. E-health in Turkey: an analysis of consumer activities. Health and Technology 2019;9(2):113
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  46. Patel S, Cain R, Neailey K, Hooberman L. Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study. Journal of Medical Internet Research 2016;18(8):e217
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  47. Bidmon S, Terlutter R. Gender Differences in Searching for Health Information on the Internet and the Virtual Patient-Physician Relationship in Germany: Exploratory Results on How Men and Women Differ and Why. Journal of Medical Internet Research 2015;17(6):e156
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  48. Donnally CJ, Roth ES, Li DJ, Maguire JA, McCormick JR, Barker GP, Rivera S, Lebwohl NH. Analysis of Internet Review Site Comments for Spine Surgeons. Spine 2018;43(24):1725
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  49. Lee Y, Wu W, Lee Y. Explanatory style differences in health literacy: a survey among young adults in Taiwan. Psychology, Health & Medicine 2016;21(2):189
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  50. Li S, Hubner A. The Impact of Web-Based Ratings on Patient Choice of a Primary Care Physician Versus a Specialist: Randomized Controlled Experiment. Journal of Medical Internet Research 2019;21(6):e11188
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  51. McLennan S, Strech D, Kahrass H. Why are so few patients rating their physicians on German physician rating websites? A qualitative study. BMC Health Services Research 2018;18(1)
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  52. Donnally CJ, McCormick JR, Pastore MA, Sama AJ, Schiller NC, Li DJ, Bondar KJ, Shenoy K, Spielman AF, Kepler CK, Vaccaro AR. Social Media Presence Correlated with Improved Online Review Scores for Spine Surgeons. World Neurosurgery 2020;141:e18
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  53. Roettl J, Bidmon S, Terlutter R. What Predicts Patients’ Willingness to Undergo Online Treatment and Pay for Online Treatment? Results from a Web-Based Survey to Investigate the Changing Patient-Physician Relationship. Journal of Medical Internet Research 2016;18(2):e32
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  54. Haffey SC, Hopman WM, Leveridge MJ. Physicians' Earnings Do Not Affect Their Online Ratings. Frontiers in Public Health 2020;8
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  55. Bidmon S, Terlutter R, Röttl J. What Explains Usage of Mobile Physician-Rating Apps? Results From a Web-Based Questionnaire. Journal of Medical Internet Research 2014;16(6):e148
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  56. Liu JJ, Goldberg HR, Lentz EJ, Matelski JJ, Alam A, Bell CM. Association Between Web-Based Physician Ratings and Physician Disciplinary Convictions: Retrospective Observational Study. Journal of Medical Internet Research 2020;22(5):e16708
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  57. van de Belt TH, Engelen LJ, Verhoef LM, van der Weide MJ, Schoonhoven L, Kool RB. Using Patient Experiences on Dutch Social Media to Supervise Health Care Services: Exploratory Study. Journal of Medical Internet Research 2015;17(1):e7
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  58. Patel S, Cain R, Neailey K, Hooberman L. Public Awareness, Usage, and Predictors for the Use of Doctor Rating Websites: Cross-Sectional Study in England. Journal of Medical Internet Research 2018;20(7):e243
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  59. Dehmer GJ, Jennings J, Madden RA, Malenka DJ, Masoudi FA, McKay CR, Ness DL, Rao SV, Resnic FS, Ring ME, Rumsfeld JS, Shelton ME, Simanowith MC, Slattery LE, Weintraub WS, Lovett A, Normand S. The National Cardiovascular Data Registry Voluntary Public Reporting Program. Journal of the American College of Cardiology 2016;67(2):205
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  60. Fassier P, Chhim A, Andreeva VA, Hercberg S, Latino-Martel P, Pouchieu C, Touvier M. Seeking health- and nutrition-related information on the Internet in a large population of French adults: results of the NutriNet-Santé study. British Journal of Nutrition 2016;115(11):2039
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  61. Mulgund P, Sharman R, Anand P, Shekhar S, Karadi P. Data Quality Issues With Physician-Rating Websites: Systematic Review. Journal of Medical Internet Research 2020;22(9):e15916
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  62. Kim C, Chisholm G, Bevolo A, Shelton B, Kian L, Lewis CM, Garcia EA, Weber RS, Frumovitz M. Comparison of Internal Patient Satisfaction Scores at a Cancer Center With Star Ratings on Online Physician-Rating Websites. JCO Oncology Practice 2021;17(8):e1181
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  63. Heimdal TR, Gardner SS, Dhanani UM, Harris JD, Liberman SR, McCulloch PC. Factors Affecting Orthopedic Sports Medicine Surgeons' Online Reputation. Orthopedics 2021;44(2)
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  64. Kaadan MI, Abdulkarim J, Chaar M, Zayegh O, Keblawi MA. Determinants of COVID-19 vaccine acceptance in the Arab world: a cross-sectional study. Global Health Research and Policy 2021;6(1)
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  65. Gross CE, Scott D, Samora JB, Khan M, Kang DG, Frank RM. Physician-Rating Websites and Social Media Usage: A Global Survey of Academic Orthopaedic Surgeons. Journal of Bone and Joint Surgery 2022;104(2):e5
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  66. McCormick JR, Patel MS, Hodakowski AJ, Rea PM, Naik KP, Cohn MR, Mehta N, Damodar D, Abboud JA, Garrigues GE. Social media use by shoulder and elbow surgeons increases the number of ratings on physician review websites. Journal of Shoulder and Elbow Surgery 2021;30(12):e713
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  67. Danek S, Büttner M, Krois J, Schwendicke F. How Do Users Respond to Mass Vaccination Centers? A Cross-Sectional Study Using Natural Language Processing on Online Reviews to Explore User Experience and Satisfaction with COVID-19 Vaccination Centers. Vaccines 2023;11(1):144
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  68. Chen T, Wu C, Chiu MP, Hsu J, Liao M, Hsueh YA, Su W. Factors Associated with the Patient/Client Use of Report Cards, Physician Rating Websites, Social Media, and Google for Hospital and Physician Selection: A Nationwide Survey. Healthcare 2022;10(10):1931
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  69. Saifee DH, Hudnall M, Raja U. Physician Gender, Patient Risk, and Web-Based Reviews: Longitudinal Study of the Relationship Between Physicians’ Gender and Their Web-Based Reviews. Journal of Medical Internet Research 2022;24(4):e31659
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  70. Wanner JP, Pennings JS, Nian H, Sivaganesan A, Gupta R, Asher AL, Bydon M, Abtahi A, Zuckerman SL, Devin C, Archer KR, Stephens BF. Rating Spine Surgeons. Clinical Spine Surgery: A Spine Publication 2022;35(8):E643
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  71. Placona AM, Rathert C. Are Online Patient Reviews Associated With Health Care Outcomes? A Systematic Review of the Literature. Medical Care Research and Review 2022;79(1):3
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  72. Patel MD, Williams MD, Thompson MJ, Desai PN. What Affects an Orthopaedic Surgeon's Online Rating? A Large-Scale, Retrospective Analysis. JAAOS: Global Research and Reviews 2022;6(3)
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  73. Hodakowski AJ, McCormick JR, Patel MS, Pang C, Yi D, Rea PM, Perry AK, Nho SJ, Chahla J. Social Media in Hip Arthroscopy Is an Underused Resource That Enhances Physician Online Reputation. Arthroscopy, Sports Medicine, and Rehabilitation 2022;4(2):e349
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  74. Kasaven LS, Saso S, Ben Nagi J, Joash K, Yazbek J, Richard Smith J, Bourne T, Jones BP. TOGadvisor: the role of online feedback in obstetrics and gynaecology. The Obstetrician & Gynaecologist 2022;24(1):7
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  75. Shah AM, Muhammad W, Lee K. Investigating the effect of service feedback and physician popularity on physician demand in the virtual healthcare environment. Information Technology & People 2023;36(3):1356
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  76. Guetz B, Bidmon S. The Impact of Social Influence on the Intention to Use Physician Rating Websites: Moderated Mediation Analysis Using a Mixed Methods Approach. Journal of Medical Internet Research 2022;24(11):e37505
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  77. Guetz B, Bidmon S, Dür M. Awareness of and interaction with physician rating websites: A cross-sectional study in Austria. PLOS ONE 2022;17(12):e0278510
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  78. Kozikowski A, Morton-Rias D, Mauldin S, Jeffery C, Kavanaugh K, Barnhill G. Choosing a Provider: What Factors Matter Most to Consumers and Patients?. Journal of Patient Experience 2022;9:237437352210741
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  79. Ugurlu C, Celasin H, Bayar B, Kulacoglu H. Internet search by the patients undergoing hernia surgery about the disease and surgeon selection. Hernia 2022;26(3):769
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  80. Kim L, Tylor DA, Chang CY. Marketing Your Practice. Otolaryngologic Clinics of North America 2022;55(1):125
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  81. Shah AM, Muhammad W, Lee K, Naqvi RA. Examining Different Factors in Web-Based Patients’ Decision-Making Process: Systematic Review on Digital Platforms for Clinical Decision Support System. International Journal of Environmental Research and Public Health 2021;18(21):11226
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  82. Morena N, Zelt N, Nguyen D, Dionne E, Rentschler CA, Greyson D, Meguerditchian AN. The Use of Web-Based Patient Reviews to Assess Medical Oncologists’ Competency: Mixed Methods Sequential Explanatory Study. JMIR Formative Research 2023;7:e39857
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  83. Kalabikhina I, Moshkin V, Kolotusha A, Kashin M, Klimenko G, Kazbekova Z. Advancing Semantic Classification: A Comprehensive Examination of Machine Learning Techniques in Analyzing Russian-Language Patient Reviews. Mathematics 2024;12(4):566
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According to Crossref, the following books are citing this article (DOI 10.2196/jmir.3145):

  1. Greaves F, Rozenblum R. Key Advances in Clinical Informatics. 2017. :257
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  2. . Advances in Advertising Research X. 2019. Chapter 2:15
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  3. Geierhos M, Bäumer FS, Schulze S, Klotz C. Modeling and Using Context. 2015. Chapter 12:159
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  4. Bäumer FS, Kersting J, Kuršelis V, Geierhos M. Information and Software Technologies. 2018. Chapter 4:43
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  5. Bäumer FS, Grote N, Kersting J, Geierhos M. Information and Software Technologies. 2017. Chapter 7:77
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  6. Geierhos M, Bäumer FS, Schulze S, Stuß V. Current Approaches in Applied Artificial Intelligence. 2015. Chapter 30:305
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  7. Birkner S, Freitag M, Koppelin F. Entrepreneurship im Gesundheitswesen I. 2018. Chapter 13:221
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  8. . Gender Gaps and the Social Inclusion Movement in ICT. 2019. chapter 12:230
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  9. Reifegerste D, Schiller S, Leu J. Handbuch der Gesundheitskommunikation. 2019. Chapter 10:121
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  10. Reifegerste D, Schiller S, Leu J. Handbuch Gesundheitskommunikation. 2016. Chapter 10-1:1
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  11. Kersting J, Geierhos M. Natural Language Processing in Artificial Intelligence—NLPinAI 2020. 2021. Chapter 6:163
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