Published on in Vol 16, No 3 (2014): March

Who Uses Physician-Rating Websites? Differences in Sociodemographic Variables, Psychographic Variables, and Health Status of Users and Nonusers of Physician-Rating Websites

Who Uses Physician-Rating Websites? Differences in Sociodemographic Variables, Psychographic Variables, and Health Status of Users and Nonusers of Physician-Rating Websites

Who Uses Physician-Rating Websites? Differences in Sociodemographic Variables, Psychographic Variables, and Health Status of Users and Nonusers of Physician-Rating Websites

Authors of this article:

Ralf Terlutter 1 Author Orcid Image ;   Sonja Bidmon 1 Author Orcid Image ;   Johanna Röttl 1 Author Orcid Image

Journals

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  6. McLennan S. The Content and Nature of Narrative Comments on Swiss Physician Rating Websites: Analysis of 849 Comments. Journal of Medical Internet Research 2019;21(9):e14336 View
  7. Han X, Li B, Zhang T, Qu J. Factors Associated With the Actual Behavior and Intention of Rating Physicians on Physician Rating Websites: Cross-Sectional Study. Journal of Medical Internet Research 2020;22(6):e14417 View
  8. Burkle C, Keegan M. Popularity of internet physician rating sites and their apparent influence on patients’ choices of physicians. BMC Health Services Research 2015;15(1) View
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  19. Holliday A, Kachalia A, Meyer G, Sequist T. Physician and Patient Views on Public Physician Rating Websites: A Cross-Sectional Study. Journal of General Internal Medicine 2017;32(6):626 View
  20. Kordzadeh N. Toward quality transparency in healthcare: Exploring hospital-operated online physician review systems in northeastern United States. Health Policy and Technology 2020;9(1):56 View
  21. Li S, Lee-Won R, McKnight J. Effects of Online Physician Reviews and Physician Gender on Perceptions of Physician Skills and Primary Care Physician (PCP) Selection. Health Communication 2019;34(11):1250 View
  22. Trehan S, DeFrancesco C, Nguyen J, Charalel R, Daluiski A. Online Patient Ratings of Hand Surgeons. The Journal of Hand Surgery 2016;41(1):98 View
  23. Patterson J, Holdford D, Harpe S. Patient preferences for objective quality metrics during community pharmacy selection: A discrete choice experiment. Research in Social and Administrative Pharmacy 2019;15(6):641 View
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  25. Hollier L, Pettigrew S, Slevin T, Strickland M, Minto C. Comparing online and telephone survey results in the context of a skin cancer prevention campaign evaluation. Journal of Public Health 2017;39(1):193 View
  26. Bidmon S, Elshiewy O, Terlutter R, Boztug Y. What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data. Journal of Medical Internet Research 2020;22(2):e13830 View
  27. Powell J, Boylan A, Greaves F. Harnessing patient feedback data: A challenge for policy and service improvement. DIGITAL HEALTH 2015;1:205520761561791 View
  28. Bovenzi C, Manges K, Krein H, Heffelfinger R. Online Ratings of Facial Plastic Surgeons: Worthwhile Additions to Conventional Patient Experience Surveys. Facial Plastic Surgery & Aesthetic Medicine 2021;23(2):78 View
  29. Emmert M, Adelhardt T, Sander U, Wambach V, Lindenthal J. A cross-sectional study assessing the association between online ratings and structural and quality of care measures: results from two German physician rating websites. BMC Health Services Research 2015;15(1) View
  30. DeBroff B. Online Reviews may be Hazardous to your Health. Advances in Ophthalmology & Visual System 2017;7(3) View
  31. Tomotaki A, Fukahori H, Sakai I. Exploring sociodemographic factors related to practice, attitude, knowledge, and skills concerning evidence‐based practice in clinical nursing. Japan Journal of Nursing Science 2020;17(1) View
  32. Ziewitz M. Experience in action: Moderating care in web-based patient feedback. Social Science & Medicine 2017;175:99 View
  33. Trehan S, Daluiski A. Online Patient Ratings: Why They Matter and What They Mean. The Journal of Hand Surgery 2016;41(2):316 View
  34. Hao H, Zhang K, Wang W, Gao G. A tale of two countries: International comparison of online doctor reviews between China and the United States. International Journal of Medical Informatics 2017;99:37 View
  35. Han X, Qu J, Zhang T. Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews. Telematics and Informatics 2019;45:101276 View
  36. McLennan S. Rejected Online Feedback From a Swiss Physician Rating Website Between 2008 and 2017: Analysis of 2352 Ratings. Journal of Medical Internet Research 2020;22(8):e18374 View
  37. Liu J, Matelski J, Bell C. Scope, Breadth, and Differences in Online Physician Ratings Related to Geography, Specialty, and Year: Observational Retrospective Study. Journal of Medical Internet Research 2018;20(3):e76 View
  38. Patterson J, Holdford D. Pharmacy patronage and service utilization: Associations with patient sociodemographic and health characteristics. Journal of the American Pharmacists Association 2019;59(5):660 View
  39. Kleefstra S, Zandbelt L, Borghans I, de Haes H, Kool R. Investigating the Potential Contribution of Patient Rating Sites to Hospital Supervision: Exploratory Results From an Interview Study in the Netherlands. Journal of Medical Internet Research 2016;18(7):e201 View
  40. McLennan S, Strech D, Meyer A, Kahrass H. Public Awareness and Use of German Physician Ratings Websites: Cross-Sectional Survey of Four North German Cities. Journal of Medical Internet Research 2017;19(11):e387 View
  41. Hong Y, Liang C, Radcliff T, Wigfall L, Street R. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521 View
  42. Shah A, Yan X, Shah S, Mamirkulova G. Mining patient opinion to evaluate the service quality in healthcare: a deep-learning approach. Journal of Ambient Intelligence and Humanized Computing 2020;11(7):2925 View
  43. Grabner-Kräuter S, Waiguny M. Insights Into the Impact of Online Physician Reviews on Patients’ Decision Making: Randomized Experiment. Journal of Medical Internet Research 2015;17(4):e93 View
  44. Hao H. The Development of Online Doctor Reviews in China: An Analysis of the Largest Online Doctor Review Website in China. Journal of Medical Internet Research 2015;17(6):e134 View
  45. Kose T, Oymak C. E-health in Turkey: an analysis of consumer activities. Health and Technology 2019;9(2):113 View
  46. Patel S, Cain R, Neailey K, Hooberman L. Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study. Journal of Medical Internet Research 2016;18(8):e217 View
  47. Bidmon S, Terlutter R. Gender Differences in Searching for Health Information on the Internet and the Virtual Patient-Physician Relationship in Germany: Exploratory Results on How Men and Women Differ and Why. Journal of Medical Internet Research 2015;17(6):e156 View
  48. Donnally C, Roth E, Li D, Maguire J, McCormick J, Barker G, Rivera S, Lebwohl N. Analysis of Internet Review Site Comments for Spine Surgeons. Spine 2018;43(24):1725 View
  49. Lee Y, Wu W, Lee Y. Explanatory style differences in health literacy: a survey among young adults in Taiwan. Psychology, Health & Medicine 2016;21(2):189 View
  50. Li S, Hubner A. The Impact of Web-Based Ratings on Patient Choice of a Primary Care Physician Versus a Specialist: Randomized Controlled Experiment. Journal of Medical Internet Research 2019;21(6):e11188 View
  51. McLennan S, Strech D, Kahrass H. Why are so few patients rating their physicians on German physician rating websites? A qualitative study. BMC Health Services Research 2018;18(1) View
  52. Donnally C, McCormick J, Pastore M, Sama A, Schiller N, Li D, Bondar K, Shenoy K, Spielman A, Kepler C, Vaccaro A. Social Media Presence Correlated with Improved Online Review Scores for Spine Surgeons. World Neurosurgery 2020;141:e18 View
  53. Roettl J, Bidmon S, Terlutter R. What Predicts Patients’ Willingness to Undergo Online Treatment and Pay for Online Treatment? Results from a Web-Based Survey to Investigate the Changing Patient-Physician Relationship. Journal of Medical Internet Research 2016;18(2):e32 View
  54. Haffey S, Hopman W, Leveridge M. Physicians' Earnings Do Not Affect Their Online Ratings. Frontiers in Public Health 2020;8 View
  55. Bidmon S, Terlutter R, Röttl J. What Explains Usage of Mobile Physician-Rating Apps? Results From a Web-Based Questionnaire. Journal of Medical Internet Research 2014;16(6):e148 View
  56. Liu J, Goldberg H, Lentz E, Matelski J, Alam A, Bell C. Association Between Web-Based Physician Ratings and Physician Disciplinary Convictions: Retrospective Observational Study. Journal of Medical Internet Research 2020;22(5):e16708 View
  57. van de Belt T, Engelen L, Verhoef L, van der Weide M, Schoonhoven L, Kool R. Using Patient Experiences on Dutch Social Media to Supervise Health Care Services: Exploratory Study. Journal of Medical Internet Research 2015;17(1):e7 View
  58. Patel S, Cain R, Neailey K, Hooberman L. Public Awareness, Usage, and Predictors for the Use of Doctor Rating Websites: Cross-Sectional Study in England. Journal of Medical Internet Research 2018;20(7):e243 View
  59. Dehmer G, Jennings J, Madden R, Malenka D, Masoudi F, McKay C, Ness D, Rao S, Resnic F, Ring M, Rumsfeld J, Shelton M, Simanowith M, Slattery L, Weintraub W, Lovett A, Normand S. The National Cardiovascular Data Registry Voluntary Public Reporting Program. Journal of the American College of Cardiology 2016;67(2):205 View
  60. Fassier P, Chhim A, Andreeva V, Hercberg S, Latino-Martel P, Pouchieu C, Touvier M. Seeking health- and nutrition-related information on the Internet in a large population of French adults: results of the NutriNet-Santé study. British Journal of Nutrition 2016;115(11):2039 View
  61. Mulgund P, Sharman R, Anand P, Shekhar S, Karadi P. Data Quality Issues With Physician-Rating Websites: Systematic Review. Journal of Medical Internet Research 2020;22(9):e15916 View
  62. Kim C, Chisholm G, Bevolo A, Shelton B, Kian L, Lewis C, Garcia E, Weber R, Frumovitz M. Comparison of Internal Patient Satisfaction Scores at a Cancer Center With Star Ratings on Online Physician-Rating Websites. JCO Oncology Practice 2021;17(8):e1181 View
  63. Heimdal T, Gardner S, Dhanani U, Harris J, Liberman S, McCulloch P. Factors Affecting Orthopedic Sports Medicine Surgeons' Online Reputation. Orthopedics 2021;44(2) View
  64. Kaadan M, Abdulkarim J, Chaar M, Zayegh O, Keblawi M. Determinants of COVID-19 vaccine acceptance in the Arab world: a cross-sectional study. Global Health Research and Policy 2021;6(1) View
  65. Gross C, Scott D, Samora J, Khan M, Kang D, Frank R. Physician-Rating Websites and Social Media Usage: A Global Survey of Academic Orthopaedic Surgeons. Journal of Bone and Joint Surgery 2021;Publish Ahead of Print View

Books/Policy Documents

  1. Greaves F, Rozenblum R. Key Advances in Clinical Informatics. View
  2. Bidmon S. Advances in Advertising Research X. View
  3. Geierhos M, Bäumer F, Schulze S, Klotz C. Modeling and Using Context. View
  4. Bäumer F, Kersting J, Kuršelis V, Geierhos M. Information and Software Technologies. View
  5. Bäumer F, Grote N, Kersting J, Geierhos M. Information and Software Technologies. View
  6. Geierhos M, Bäumer F, Schulze S, Stuß V. Current Approaches in Applied Artificial Intelligence. View
  7. Birkner S, Freitag M, Koppelin F. Entrepreneurship im Gesundheitswesen I. View
  8. Tanrikulu C. Gender Gaps and the Social Inclusion Movement in ICT. View
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  10. Reifegerste D, Schiller S, Leu J. Handbuch Gesundheitskommunikation. View
  11. Kersting J, Geierhos M. Natural Language Processing in Artificial Intelligence—NLPinAI 2020. View