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Citing this Article

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Published on 17.10.12 in Vol 14, No 5 (2012): Sep-Oct

This paper is in the following e-collection/theme issue:

Works citing "Patients’ Ratings of Family Physician Practices on the Internet: Usage and Associations With Conventional Measures of Quality in the English National Health Service"

Felix Greaves, Utz J Pape, Henry Lee, Dianna M Smith, Ara Darzi, Azeem Majeed, Christopher Millett

J Med Internet Res 2012 (Oct 17); 14(5):e146 

According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.2280):

(note that this is only a small subset of citations)

  1. Terlutter R, Bidmon S, Röttl J. Who Uses Physician-Rating Websites? Differences in Sociodemographic Variables, Psychographic Variables, and Health Status of Users and Nonusers of Physician-Rating Websites. Journal of Medical Internet Research 2014;16(3):e97
    CrossRef
  2. Lagu T, Goff SL, Hannon NS, Shatz A, Lindenauer PK. A Mixed-Methods Analysis of Patient Reviews of Hospital Care in England: Implications for Public Reporting of Health Care Quality Data in the United States. The Joint Commission Journal on Quality and Patient Safety 2013;39(1):7
    CrossRef
  3. Liu JJ, Matelski J, Cram P, Urbach DR, Bell CM. Association Between Online Physician Ratings and Cardiac Surgery Mortality. Circulation: Cardiovascular Quality and Outcomes 2016;9(6):788
    CrossRef
  4. Yaraghi N, Wang W, Gao G, Agarwal R. How Online Quality Ratings Influence Patients’ Choice of Medical Providers: Controlled Experimental Survey Study. Journal of Medical Internet Research 2018;20(3):e99
    CrossRef
  5. Greaves F, Millett C, Nuki P. England’s Experience Incorporating “Anecdotal” Reports From Consumers into Their National Reporting System. Medical Care Research and Review 2014;71(5_suppl):65S
    CrossRef
  6. Shah AM, Yan X, Shah SAA, Mamirkulova G. Mining patient opinion to evaluate the service quality in healthcare: a deep-learning approach. Journal of Ambient Intelligence and Humanized Computing 2020;11(7):2925
    CrossRef
  7. King D, Zaman S, Zaman SS, Kahlon GK, Naik A, Jessel AS, Nanavati N, Shah A, Cox B, Darzi A. Identifying Quality Indicators Used by Patients to Choose Secondary Health Care Providers: A Mixed Methods Approach. JMIR mHealth and uHealth 2015;3(2):e65
    CrossRef
  8. Trehan SK, Daluiski A. Online Patient Ratings: Why They Matter and What They Mean. The Journal of Hand Surgery 2016;41(2):316
    CrossRef
  9. Hong YA, Liang C, Radcliff TA, Wigfall LT, Street RL. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521
    CrossRef
  10. Vorenkamp KE, Sivanesan E. Determining Physician Quality in the Palm of Your Hand: Modern Convenience or Ploy?. Pain Medicine 2020;21(9):1741
    CrossRef
  11. Lu SF, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. Management Science 2018;64(6):2557
    CrossRef
  12. Ko D, Mai F, Shan Z, Zhang D. Operational efficiency and patient‐centered health care: A view from online physician reviews. Journal of Operations Management 2019;65(4):353
    CrossRef
  13. Trehan SK, Nguyen JT, Marx R, Cross MB, Pan TJ, Daluiski A, Lyman S. Online Patient Ratings Are Not Correlated with Total Knee Replacement Surgeon–Specific Outcomes. HSS Journal ® 2018;14(2):177
    CrossRef
  14. Meszmer N, Jaegers L, Schöffski O, Emmert M. Spiegeln Onlinebewertungen Strukturunterschiede in der Versorgung wider? Eine Analyse am Beispiel von Arztbewertungsportalen. Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesen 2018;131-132:73
    CrossRef
  15. Emmert M, Meszmer N, Schlesinger M. A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study. BMC Health Services Research 2018;18(1)
    CrossRef
  16. Hao H, Zhang K, Wang W, Gao G. A tale of two countries: International comparison of online doctor reviews between China and the United States. International Journal of Medical Informatics 2017;99:37
    CrossRef
  17. Schulz PJ, Rothenfluh F. Influence of Health Literacy on Effects of Patient Rating Websites: Survey Study Using a Hypothetical Situation and Fictitious Doctors. Journal of Medical Internet Research 2020;22(4):e14134
    CrossRef
  18. Vu AF, Espinoza GM, Perry JD, Chundury RV. Online Ratings of ASOPRS Surgeons: What Do Your Patients Really Think of You?. Ophthalmic Plastic & Reconstructive Surgery 2017;33(6):466
    CrossRef
  19. Ricciardi BF, Waddell BS, Nodzo SR, Lange J, Nocon AA, Amundsen S, Tarity TD, McLawhorn AS. Provider-Initiated Patient Satisfaction Reporting Yields Improved Physician Ratings Relative to Online Rating Websites. Orthopedics 2017;40(5):304
    CrossRef
  20. Hao H, Zhang K. The Voice of Chinese Health Consumers: A Text Mining Approach to Web-Based Physician Reviews. Journal of Medical Internet Research 2016;18(5):e108
    CrossRef
  21. Emmert M, Meszmer N, Sander U. Do Health Care Providers Use Online Patient Ratings to Improve the Quality of Care? Results From an Online-Based Cross-Sectional Study. Journal of Medical Internet Research 2016;18(9):e254
    CrossRef
  22. Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1
    CrossRef
  23. . Investigating bias in the online physician reviews published on healthcare organizations' websites. Decision Support Systems 2019;118:70
    CrossRef
  24. Brereton EJ, Matlock DD, Fitzgerald M, Venechuk G, Knoepke C, Allen LA, Tate CE. Content Analysis of Negative Online Reviews of Hospice Agencies in the United States. JAMA Network Open 2020;3(2):e1921130
    CrossRef
  25. . Rejected Online Feedback From a Swiss Physician Rating Website Between 2008 and 2017: Analysis of 2352 Ratings. Journal of Medical Internet Research 2020;22(8):e18374
    CrossRef
  26. Emmert M, Sauter L, Jablonski L, Sander U, Taheri-Zadeh F. Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period. Journal of Medical Internet Research 2017;19(7):e275
    CrossRef
  27. Patel S, Cain R, Neailey K, Hooberman L. Public Awareness, Usage, and Predictors for the Use of Doctor Rating Websites: Cross-Sectional Study in England. Journal of Medical Internet Research 2018;20(7):e243
    CrossRef
  28. Möhlhenrich SC, Wurbs M, Modabber A, Wolf M, Huber F, Fritz U. Influence of physician evaluation portals on orthodontist selection by patients. Journal of Orofacial Orthopedics / Fortschritte der Kieferorthopädie 2018;79(6):403
    CrossRef
  29. Greaves F, Laverty AA, Cano DR, Moilanen K, Pulman S, Darzi A, Millett C. Tweets about hospital quality: a mixed methods study. BMJ Quality & Safety 2014;23(10):838
    CrossRef
  30. Lu SF, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. SSRN Electronic Journal 2014;
    CrossRef
  31. Emmert M, Adelhardt T, Sander U, Wambach V, Lindenthal J. A cross-sectional study assessing the association between online ratings and structural and quality of care measures: results from two German physician rating websites. BMC Health Services Research 2015;15(1)
    CrossRef
  32. Greaves F, Ramirez-Cano D, Millett C, Darzi A, Donaldson L. Use of Sentiment Analysis for Capturing Patient Experience From Free-Text Comments Posted Online. Journal of Medical Internet Research 2013;15(11):e239
    CrossRef
  33. Velasco BT, Chien B, Kwon JY, Miller CP. Online Ratings and Reviews of American Orthopaedic Foot and Ankle Surgeons. Foot & Ankle Specialist 2020;13(1):43
    CrossRef
  34. Bidmon S, Elshiewy O, Terlutter R, Boztug Y. What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data. Journal of Medical Internet Research 2020;22(2):e13830
    CrossRef
  35. Lewis P, Kobayashi E, Gupta S. An Online Review of Plastic Surgeons in Southern California. Annals of Plastic Surgery 2015;74(Supplement 1):S66
    CrossRef
  36. Wang J, Chiu Y, Yu H, Hsu Y. Understanding a Nonlinear Causal Relationship Between Rewards and Physicians’ Contributions in Online Health Care Communities: Longitudinal Study. Journal of Medical Internet Research 2017;19(12):e427
    CrossRef
  37. Patel S, Cain R, Neailey K, Hooberman L. Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study. Journal of Medical Internet Research 2016;18(8):e217
    CrossRef
  38. Trehan SK, DeFrancesco CJ, Nguyen JT, Charalel RA, Daluiski A. Online Patient Ratings of Hand Surgeons. The Journal of Hand Surgery 2016;41(1):98
    CrossRef
  39. Rothenfluh F, Germeni E, Schulz PJ. Consumer Decision-Making Based on Review Websites: Are There Differences Between Choosing a Hotel and Choosing a Physician?. Journal of Medical Internet Research 2016;18(6):e129
    CrossRef
  40. Baxter S, Johnson M, Payne N, Buckley-Woods H, Blank L, Hock E, Daley A, Taylor A, Pavey T, Mountain G, Goyder E. Promoting and maintaining physical activity in the transition to retirement: a systematic review of interventions for adults around retirement age. International Journal of Behavioral Nutrition and Physical Activity 2016;13(1)
    CrossRef
  41. McLennan S, Strech D, Meyer A, Kahrass H. Public Awareness and Use of German Physician Ratings Websites: Cross-Sectional Survey of Four North German Cities. Journal of Medical Internet Research 2017;19(11):e387
    CrossRef
  42. . Quantitative Ratings and Narrative Comments on Swiss Physician Rating Websites: Frequency Analysis. Journal of Medical Internet Research 2019;21(7):e13816
    CrossRef
  43. Daskivich TJ, Houman J, Fuller G, Black JT, Kim HL, Spiegel B. Online physician ratings fail to predict actual performance on measures of quality, value, and peer review. Journal of the American Medical Informatics Association 2018;25(4):401
    CrossRef
  44. . The Development of Online Doctor Reviews in China: An Analysis of the Largest Online Doctor Review Website in China. Journal of Medical Internet Research 2015;17(6):e134
    CrossRef
  45. . Current status of online rating of Australian doctors. Australian Journal of Primary Health 2014;20(3):222
    CrossRef
  46. Emmert M, Halling F, Meier F. Evaluations of Dentists on a German Physician Rating Website: An Analysis of the Ratings. Journal of Medical Internet Research 2015;17(1):e15
    CrossRef
  47. Patel S, Cain R, Neailey K, Hooberman L. General Practitioners’ Concerns About Online Patient Feedback: Findings From a Descriptive Exploratory Qualitative Study in England. Journal of Medical Internet Research 2015;17(12):e276
    CrossRef
  48. Verhoef LM, Van de Belt TH, Engelen LJ, Schoonhoven L, Kool RB. Social Media and Rating Sites as Tools to Understanding Quality of Care: A Scoping Review. Journal of Medical Internet Research 2014;16(2):e56
    CrossRef
  49. Lu SF, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. SSRN Electronic Journal 2014;
    CrossRef
  50. Emmert M, McLennan S. One Decade of Online Patient Feedback: Longitudinal Analysis of Data From a German Physician Rating Website. Journal of Medical Internet Research 2021;23(7):e24229
    CrossRef
  51. Bjertnaes O, Iversen HH, Skyrud KD, Danielsen K. The value of Facebook in nation-wide hospital quality assessment: a national mixed-methods study in Norway. BMJ Quality & Safety 2020;29(3):217
    CrossRef
  52. Hanauer DA, Zheng K, Singer DC, Gebremariam A, Davis MM. Parental Awareness and Use of Online Physician Rating Sites. Pediatrics 2014;134(4):e966
    CrossRef
  53. Haynes D, Pampari A, Topham C, Schwarzenberger K, Heath M, Zou J, Greiling TM. Patient Experience Surveys Reveal Gender-Biased Descriptions of Their Care Providers. Journal of Medical Systems 2021;45(10)
    CrossRef
  54. Zhou Y, Zhu L, Wu C, Huang S, Wang Q. Do the rich grow richer? An empirical analysis of the Matthew effect in an online healthcare community. Electronic Commerce Research and Applications 2022;52:101125
    CrossRef
  55. Placona AM, Rathert C. Are Online Patient Reviews Associated With Health Care Outcomes? A Systematic Review of the Literature. Medical Care Research and Review 2022;79(1):3
    CrossRef
  56. Mohr N, Langenbruch A, Augustin J, Kirsten N, Augustin M, Andrees V. Psoriasis care in Germany: do patients who receive better care travel longer?. Research in Health Services & Regions 2022;1(1)
    CrossRef
  57. Bjertnæs , Iversen HH, Norman R, Valderas JM. Web-Based Public Ratings of General Practitioners in Norway: Validation Study. JMIR Formative Research 2023;7:e38932
    CrossRef
  58. Guetz B, Bidmon S. The Credibility of Physician Rating Websites: A Systematic Literature Review. Health Policy 2023;132:104821
    CrossRef
  59. Zhang M, Sun Y, Zhao X, Wang L, Xiong J. The Impact of Narrative Reviews on Patient E-doctor Choice in Online Health Communities. INQUIRY: The Journal of Health Care Organization, Provision, and Financing 2023;60
    CrossRef

According to Crossref, the following books are citing this article (DOI 10.2196/jmir.2280):

  1. Greaves F, Rozenblum R. Key Advances in Clinical Informatics. 2017. :257
    CrossRef
  2. Karthikeyan RDS, Lokachari PS, Pervin N. Knowledge and Systems Sciences. 2018. Chapter 5:58
    CrossRef