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Published on in Vol 28 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/95603, first published .
Young man talking to a friendly AI robot about stress and family time

A Multistage Fine-Tuning and Empathy Alignment Approach for an Emotional Support Dialogue System: Development and Evaluation Study

A Multistage Fine-Tuning and Empathy Alignment Approach for an Emotional Support Dialogue System: Development and Evaluation Study

Xianbin Wang   1, 2, 3 , PhD ;   Ruolin Wang   1 , PhD ;   Wencheng Yang   1 , PhD ;   Weijun Wang   1, 3 , PhD ;   Wei Pan   1 , PhD ;   Min Jia   1 , PhD ;   Shijie Gao   1 , PhD ;   Xin Zhao   4 , PhD

1 School of Psychology, Central China Normal University, Wuhan, Hubei, China

2 School of Modern Information Industry, Guangzhou College of Commerce, Guangzhou, Guangdong, China

3 BeiCheng Lvluo Institute for Social Psychological Intelligence Innovation and Development, Beijing City University, Beijing, China

4 Manchester Institute of Education, The University of Manchester, Manchester, United Kingdom

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