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This paper is in the following e-collection/theme issue:

Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (729) Participatory Medicine & E-Patients (911) Adoption and Change Management of eHealth Systems (1002)

Published on in Vol 28 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/94098, first published .
Woman views health portal app on phone for new test results

Patient-Reported Experiences With Viewing and Understanding Test Results in Patient Portals: Cross-Sectional Survey Analysis

Patient-Reported Experiences With Viewing and Understanding Test Results in Patient Portals: Cross-Sectional Survey Analysis

Authors of this article:

Chelsea Richwine1 Author Orcid Image ;   Bryan Steitz2 Author Orcid Image ;   Jordan Everson1, 3 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Chelsea Richwine   1 , MA, PhD ;   Bryan Steitz   2 , PhD ;   Jordan Everson   1, 3 , PhD

1 Office of the National Coordinator for Health Information Technology, U.S. Department of Health and Human Services, Washington, DC, United States

2 Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, TN, United States

3 Department of Family Medicine, Georgetown University, Washington, DC, United States

Corresponding Author:

  • Chelsea Richwine, MA, PhD
  • Office of the National Coordinator for Health Information Technology
  • U.S. Department of Health and Human Services
  • 330 C St SW
  • Washington, DC 20201
  • United States
  • Phone: 1 771-210-0823
  • Email: chelsea.richwine@hhs.gov