This paper is in the following e-collection/theme issue:

Telehealth and Telemonitoring (2088) Infodemiology and Infoveillance (1558) Early Results from COVID-19 Studies (363) GIS (Geographic Information Systems) Applications in Public Health and Spatial Epidemiology (137) Geographic Information Systems (GIS) (26) Medicine 2.0: Social Media, Open, Participatory, Collaborative Medicine (1911)

Published on in Vol 27 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/70410, first published .
Perceived Quality of Service in Primary Health Care Based on Google Maps Reviews Before, During, and After the COVID-19 Pandemic: Sentiment Analysis

Perceived Quality of Service in Primary Health Care Based on Google Maps Reviews Before, During, and After the COVID-19 Pandemic: Sentiment Analysis

Perceived Quality of Service in Primary Health Care Based on Google Maps Reviews Before, During, and After the COVID-19 Pandemic: Sentiment Analysis

Authors of this article:

Lili Aunimo1 Author Orcid Image ;   Andreea M Oprescu2 Author Orcid Image ;   Dmitry Kudryavtsev1 Author Orcid Image ;   Luis Munoz Saavedra2 Author Orcid Image ;   Maria del Carmen Romero Ternero2 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Lili Aunimo   1 , PhD ;   Andreea M Oprescu   2 , PhD ;   Dmitry Kudryavtsev   1 , PhD ;   Luis Munoz Saavedra   2 , PhD ;   Maria del Carmen Romero Ternero   2 , PhD

1 Research Area of Digital Transition and Artificial Intelligence, Haaga-Helia University of Applied Sciences, Helsinki, Finland

2 Departamento de Arquitectura y Tecnología de Computadores, Instituto de Ingeniería Informática, Universidad de Sevilla, Seville, Spain

Corresponding Author:

  • Lili Aunimo, PhD
  • Research Area of Digital Transition and Artificial Intelligence
  • Haaga-Helia University of Applied Sciences
  • Ratapihantie 13
  • Helsinki 00520
  • Finland
  • Phone: 358 9229 611
  • Email: lili.aunimo@haaga-helia.fi