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This paper is in the following e-collection/theme issue:

E-Health / Health Services Research and New Models of Care (1238) Demographics of Users, Social & Digital Divide (1329) eHealth Literacy / Digital Literacy (929) Adoption and Change Management of eHealth Systems (1165) Usability of Apps and User Perceptions of mHealth (1846) Use and User Demographics of mHealth (516) Health Services Research (692) Health Care Quality and Health Services Research (563)

Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/50376, first published .
Laptop displaying NHS 111 online symptom checker

eHealth Literacy and the Use of NHS 111 Online Urgent Care Service in England: Cross-Sectional Survey

eHealth Literacy and the Use of NHS 111 Online Urgent Care Service in England: Cross-Sectional Survey

Authors of this article:

Joanne Turnbull1 Author Orcid Image ;   Jane Prichard1 Author Orcid Image ;   Jennifer MacLellan2 Author Orcid Image ;   Catherine Pope2 Author Orcid Image
Article Authors Cited by (14) Tweetations (8) Metrics

Journals

  1. Zhang C, Mohamad E, Azlan A, Qi Y. A Bibliometric Analysis of Ehealth Literacy: Evaluating Approaches to Promote Health and Well-Being in the Context of SDGs. Journal of Lifestyle and SDGs Review 2024;4(3):e02450 View
  2. Kopka M, von Kalckreuth N, Feufel M. Accuracy of online symptom assessment applications, large language models, and laypeople for self–triage decisions. npj Digital Medicine 2025;8(1) View
  3. El-Osta A, Riboli-Sasco E, Al Ammouri M, Altalib S, Luisa Neves A, Majeed A, Hayhoe B. Factors Influencing the Use of Online Symptom Checkers in the United Kingdom: Cross-Sectional Study. JMIR Formative Research 2025;9:e65314 View
  4. Bradway M, Wang B, Nybakke H, Ingebrigtsen S, Dyb K, Rødseth E. Rethinking the digital divide in health: a critical interpretive synthesis of research literature. Frontiers in Digital Health 2026;7 View
  5. Li X, Liang Z, Wei R, Zhang Q, Zhang N, Ma H. E-Health Literacy Perceptions in Inflammatory Bowel Disease Patients: A Q Methodology Study (Preprint). JMIR Formative Research 2025 View
  6. İşcan G, Çöme O. Security and privacy in e-health technologies: a scoping review of challenges and strategies in primary care. Family Practice 2026;43(2) View
  7. Kartikapallil N, Caicedo Arroyave N, Taylor J, Sanghera I, Alam M, Lines A, Owen-Boukra E, Cohen T, Roberts N, Tzortziou Brown V, Wong G, Mahtani K, Park S. Continuity of care in UK primary care: a scoping review of measures, challenges, and future interventions. Primary Health Care Research & Development 2026;27 View
  8. Weist J, Nitsche J, Ehlers J, Busse T. Measuring eHealth Literacy in the European Economic Area, Switzerland, and the United Kingdom: Scoping Review. Journal of Medical Internet Research 2026;28:e87461 View
  9. Machuca Vargas C, Turkistani S, Herrera H. The social distribution of digital health literacy in UK adults. Journal of Public Health 2026 View
  10. Jerjes W, Majeed A. Patient-centred care: is it enough?. Journal of the Royal Society of Medicine 2026 View
  11. Jerjes W, El-Osta A, Majeed A. Access is clinical care: the front door of primary care as a public health intervention. Journal of the Royal Society of Medicine 2026 View
  12. Schwenke M, Samtlebe P, Homann S, Knöchelmann A. Einsatz eines digitalen Gesundheitslotsen in der Notaufnahme: Erfahrungen und Akzeptanz bei Patient:innen und Ärzt:innen. Bundesgesundheitsblatt - Gesundheitsforschung - Gesundheitsschutz 2026;69(10):1165 View
  13. Smet W, Dam L, Janssens P. Human-Centered Digital Healthcare: Balancing Technological Innovation With Trust, Accessibility, Emotional Connection, and Patient Agency. International Journal of Social and Psychological Aspects of Healthcare 2026;6(1):174 View
  14. Naß P, Schüttig W, Bereznoj L, Sundmacher L. Internationale Erfahrungen und Handlungsoptionen für Deutschland. Monitor Versorgungsforschung 2026;2026(04):54 View