Accessibility settings

This paper is in the following e-collection/theme issue:

Physician and Health Services Rating by Consumers (206) Natural Language Processing (1271) Machine Learning (3151) Development and Evaluation of Research Methods, Instruments and Tools (1321) Artificial Intelligence (4741) Patient Generated Health Data (25) Patient-Clinician Relationship (50)

Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/50236, first published .
Customer feedback survey on laptop with smiley face and star ratings

Classification of Patients’ Judgments of Their Physicians in Web-Based Written Reviews Using Natural Language Processing: Algorithm Development and Validation

Classification of Patients’ Judgments of Their Physicians in Web-Based Written Reviews Using Natural Language Processing: Algorithm Development and Validation

Authors of this article:

Farrah Madanay1, 2 Author Orcid Image ;   Karissa Tu3, 4 Author Orcid Image ;   Ada Campagna5, 6 Author Orcid Image ;   J Kelly Davis3, 7 Author Orcid Image ;   Steven S Doerstling8 Author Orcid Image ;   Felicia Chen9 Author Orcid Image ;   Peter A Ubel1, 3 Author Orcid Image
Article Authors Cited by (3) Tweetations Metrics

Journals

  1. Madanay F, Bundorf M, Ubel P. Physician Gender and Patient Perceptions of Interpersonal and Technical Skills in Online Reviews. JAMA Network Open 2025;8(2):e2460018 View
  2. Chen H, Alfred M, Cohen E. Efficient Detection of Stigmatizing Language in Electronic Health Records via In-Context Learning: A Comparative Analysis and Validation Study (Preprint). JMIR Medical Informatics 2024 View
  3. Sebo P. Sex differences in online ratings of healthcare professionals in Moscow: A cross-sectional study. Preventive Medicine Reports 2026;70:103600 View