This paper is in the following e-collection/theme issue:

Digital Mental Health Interventions, e-Mental Health and Cyberpsychology (2242) Email Communication, Web-Based Communication, Secure Messaging (193) Peer-to-Peer Support and Online Communities (831) Text-messaging (SMS, WeChat etc)-Based Interventions (775) Innovations in Mental Health Systems (508)

Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/42049, first published .
Rapport Building in Written Crisis Services: Qualitative Content Analysis

Rapport Building in Written Crisis Services: Qualitative Content Analysis

Rapport Building in Written Crisis Services: Qualitative Content Analysis

Authors of this article:

Laura Schwab-Reese1 Author Orcid Image ;   Caitlyn Short1 Author Orcid Image ;   Larel Jacobs2 Author Orcid Image ;   Michelle Fingerman2 Author Orcid Image
Article Authors Cited by (2) Tweetations (3) Metrics Author Video

Journals

  1. Vogt C, Giljohann S, Köpsel N, González Cabezas S, Houtsonen J, Izaguirre Choperena A, Juusela A, Tananau Blumenschein E, Vassileva M. From needs assessment to usability testing: evaluating the AinoAid™ chatbot for domestic violence support. BMC Women's Health 2025;26(1) View
  2. Laily A, Schwab-Reese L, Davish M, Cahue E, LaRoche K, Rodriguez N, Duncan R, Hubach R, Kasting M. Examining Artificial Intelligence Chatbots’ Responses in Providing Human Papillomavirus Vaccine Information for Young Adults: Qualitative Content Analysis. JMIR Public Health and Surveillance 2026;12:e79720 View