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This paper is in the following e-collection/theme issue:

Digital Mental Health Interventions, e-Mental Health and Cyberpsychology (2267) Email Communication, Web-Based Communication, Secure Messaging (193) Peer-to-Peer Support and Online Communities (835) Text-messaging (SMS, WeChat etc)-Based Interventions (780) Innovations in Mental Health Systems (509)

Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/42049, first published .
Rapport Building in Written Crisis Services: Qualitative Content Analysis

Rapport Building in Written Crisis Services: Qualitative Content Analysis

Rapport Building in Written Crisis Services: Qualitative Content Analysis

Authors of this article:

Laura Schwab-Reese1 Author Orcid Image ;   Caitlyn Short1 Author Orcid Image ;   Larel Jacobs2 Author Orcid Image ;   Michelle Fingerman2 Author Orcid Image
Article Authors Cited by (3) Tweetations (3) Metrics Author Video

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  1. Vogt C, Giljohann S, Köpsel N, González Cabezas S, Houtsonen J, Izaguirre Choperena A, Juusela A, Tananau Blumenschein E, Vassileva M. From needs assessment to usability testing: evaluating the AinoAid™ chatbot for domestic violence support. BMC Women's Health 2025;26(1) View
  2. Laily A, Schwab-Reese L, Davish M, Cahue E, LaRoche K, Rodriguez N, Duncan R, Hubach R, Kasting M. Examining Artificial Intelligence Chatbots’ Responses in Providing Human Papillomavirus Vaccine Information for Young Adults: Qualitative Content Analysis. JMIR Public Health and Surveillance 2026;12:e79720 View
  3. LaForge K, Szlyk H, Goldman M, Teo A. Crisis Text Service Use Among Young Adults With Suicidal Ideation: Findings From a Survey Study. Journal of Adolescent Health 2026 View