Health Chatbots in Africa: Scoping Review

Journals

1. Kiuchi K, Otsu K, Hayashi Y. Psychological insights into the research and practice of embodied conversational agents, chatbots and social assistive robots: a systematic meta-review. Behaviour & Information Technology 2024;43(15):3696 View
2. van Heerden A, Bosman S, Swendeman D, Comulada W. Chatbots for HIV Prevention and Care: a Narrative Review. Current HIV/AIDS Reports 2023;20(6):481 View
3. Arnold V, Purnat T, Marten R, Pattison A, Gouda H. Chatbots and COVID-19: Taking Stock of the Lessons Learned. Journal of Medical Internet Research 2024;26:e54840 View
4. Fetrati H, Chan G, Orji R. Chatbots for Sexual Health Improvement: A Systematic Review. International Journal of Human–Computer Interaction 2025;41(4):1997 View
5. Busch D, Za’in C, Chan H, Haryanto A, Agustiono W, Yu K, Hamilton K, Kroon J, Xiang W. A blueprint for large language model-augmented telehealth for HIV mitigation in Indonesia: A scoping review of a novel therapeutic modality. Health Informatics Journal 2025;31(1) View
6. Hu S, Oppong A, Mogo E, Collins C, Occhini G, Barford A, Korhonen A. Natural Language Processing Technologies for Public Health in Africa: Scoping Review. Journal of Medical Internet Research 2025;27:e68720 View
7. Mathur S, Eromhonsele A, Vallarino Z, Savel C, Oche E, Ononye O, Shoyemi E, Tun W. “Let’s chat!” Piloting a digital chatbot for HIV prevention among cisgender women and transgender men in Nigeria. AIDS Care 2025;37(6):1015 View
8. Nankya H, Mathews D, Ferryman K, Kane O, Ali J. Community engagement for artificial intelligence health research in Africa. Wellcome Open Research 2025;10:158 View
9. Lilford R, Daniels B, McPake B, Bhutta Z, Mash R, Griffiths F, Omigbodun A, Pinto E, Jain R, Asiki G, Webb E, Scandrett K, Chilton P, Sartori J, Chen Y, Waiswa P, Ezeh A, Kyobutungi C, Leung G, Machado C, Sheikh K, Watson S, Das J. Policy and service delivery proposals to improve primary care services in low-income and middle-income country cities. The Lancet Global Health 2025;13(5):e954 View
10. Oseku E, Mariaria P, Semakula H, Kahuma C, Balaba M, Naggirinya A, King R, Parkes-Ratanshi R. Crowdsourcing a Training Dataset of Question-and-Answer Pairs for AI-Enabled Health Information Tools on Sexually Transmitted Infections: Protocol for a Cross-Sectional Exploratory Survey Study. JMIR Research Protocols 2025;14:e70005 View
11. Jalloh M, Gaye B. Mobile health for cardiovascular care in Africa: progress, gaps and the missing chatbots. Heart 2025:heartjnl-2025-326697 View
12. Lim S, Yang Q, Meng J, Rains S. The role of communication in health-focused conversational AI: a review of systematic reviews examining conversational features, design characteristics, and interaction functions. Behaviour & Information Technology 2025:1 View
13. Ning K, Gu H, Franklin M, Yang X, Wei R, Song Z, Xu H, Leng L, Liu M, Dai J, Zhang J, Zeng R, Hou Y, Wang R, Liu Z, Huang C, Cai R, Liu H, Xia L. Online Health-Seeking Behaviors and Information Needs Among Patients With Lymphoma in China: Study of Regional and Temporal Trends. Journal of Medical Internet Research 2025;27:e80497 View
14. Umar M, Ali V, Shamim L, Musharaf I, Hafsa R, Ahsan M, Ahmad O, Sabhan L, Saeed M, Ahmed S, Iftikhar S, Ain N. Transforming healthcare with large language models: Current applications, challenges, and future directions—a literature review. Journal of Intelligent Medicine 2025 View

Books/Policy Documents

1. Heimgärtner R. Handbook of Human-Centered Artificial Intelligence. View

Conference Proceedings

1. Garimella B, Garlapati H, Choul S, Cherukuri R, Lanke P. 2023 4th International Conference on Intelligent Technologies (CONIT). Advancing Healthcare Accessibility: Development of an AI-Driven Multimodal Chatbot View
2. Espinoza-Hernández S, Hossain O, Urbaez Z, Yang E, Ozturk E, Kshetri A, Platt R, Obeysekare E, Mehta K. 2024 IEEE Global Humanitarian Technology Conference (GHTC). Strengthening Last Mile Health Education Using Amazon Alexa-Enabled Devices: A Preliminary Case Study View
3. Fetrati H, Chan G, Orji R. Proceedings of the 7th ACM Conference on Conversational User Interfaces. Leveraging Generative and Rule-Based Models for Persuasive STI Education: A Multi-Chatbot Mobile Application View
4. Kabeya D, Kambale W, Mboma J, Bendo V, Kasereka S, Kyamakya K. 2025 Conference on Information Communications Technology and Society (ICTAS). Designing a Swahili-Speaking Medical Chatbot for Oncology, Dermatology, and Otorhinolaryngology Care in Low-Resource Settings View
5. Arueyingho O, O'Kane A, Marshall P, Aprioku J, Nkwo M, Shivam R. Proceedings of the Fifth Biennial African Human-Computer Interaction Conference. Designing Okuma: A Digital Health Tool for Type 2 Diabetes in Nigeria View
6. Abdelaziz M, Mostafa M, Hesham R, Mohamed S, Youssef Z. Proceedings of the Fifth Biennial African Human-Computer Interaction Conference. Emotion-Aware Chatbot Architecture: Enhancing Human-Robot Interaction through Sentiment Detection and Lip Sync View
7. Cannanure V, Wolf S, Jasinska K, Brown T, Ogan A. Proceedings of the Fifth Biennial African Human-Computer Interaction Conference. Enabling a virtual community of practice facilitated by a chatbot for rural teachers View