This paper is in the following e-collection/theme issue:

Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (703) Digital Health Reviews (1742) Participatory Medicine & E-Patients (878) Consumer & Patient Education and Shared-Decision Making (869) Search Strategies and Retrieval for Systematic Reviews (14) Health Services Research (560)

Published on in Vol 23, No 9 (2021): September

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/26189, first published .
The Impact of Digital Patient Portals on Health Outcomes, System Efficiency, and Patient Attitudes: Updated Systematic Literature Review

The Impact of Digital Patient Portals on Health Outcomes, System Efficiency, and Patient Attitudes: Updated Systematic Literature Review

The Impact of Digital Patient Portals on Health Outcomes, System Efficiency, and Patient Attitudes: Updated Systematic Literature Review

Authors of this article:

Elettra Carini1 Author Orcid Image ;   Leonardo Villani1 Author Orcid Image ;   Angelo Maria Pezzullo1 Author Orcid Image ;   Andrea Gentili1 Author Orcid Image ;   Andrea Barbara2, 3 Author Orcid Image ;   Walter Ricciardi1 Author Orcid Image ;   Stefania Boccia1, 4 Author Orcid Image
Article Authors Cited by (153) Tweetations (16) Metrics

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  115. Saini R, Chopra S, Assiri Y, Alhamoudi F, Vaddamanu S, Chaturvedi M, Kuruniyan M, Banakar M, Heboyan A. Impact of mHealth and eHealth on oral health literacy: A systematic review. DIGITAL HEALTH 2025;11 View
  116. Kaur A, Budko A, Liu K, Eaton E, Steitz B, Johnson K. Automating Responses to Patient Portal Messages Using Generative AI. Applied Clinical Informatics 2025;16(03):718 View
  117. Peralta L, Davies C, Burns K, Paakkari L. Digital Health Rights, Adult Systems: Are We Leaving Adolescents Behind?. Mayo Clinic Proceedings: Digital Health 2025;3(3):100254 View
  118. Wec A, Gleason K, Peereboom D, Gamper M, Rathakrishnan S, Wolff J. Measurement, drivers, and outcomes of patient-initiated secure messaging use and intensity: a scoping review. JAMIA Open 2025;8(4) View
  119. Bamgboje-Ayodele A, Raubenheimer J, Paonne A, Yi J, Jayawardena T, Ajwani S, Szuba E, Chowdhury T, Dao P, Ahmed M, Von Huben A, Howell M, Nixon N, Dunn A, Jones A, Baysari M. Toward Normalizing Inclusive Design by Uncovering Patient Experiences of a Web Portal in a Dental Hospital: Mixed Methods Study. Journal of Medical Internet Research 2025;27:e74275 View
  120. Clark E, Chan W, Gao E, Radparvar I, Guo R, Gomez A, Hamm N, Kafashzadeh D, Ryan G, Ross M. Potential of patient portals to enhance adolescent asthma care engagement. Health Care Transitions 2025;3:100117 View
  121. Hengst T, Lechner L, Boumans C, Bolman C. Digital literacy, self-efficacy, and desired support among healthcare professionals, patients, and informal caregivers: A cross-sectional study. Patient Education and Counseling 2026;142:109310 View
  122. Nadella P, Miller A, Todd A. Exploring patient-provider communication experiences of Asian Indian patients in the United States: A scoping review. Patient Education and Counseling 2025;141:109320 View
  123. Ridgway J, Zimmer D, Shetty R, Laiteerapong N. Association Between Electronic Patient Portal Enrollment and HIV Care Outcomes Among People Living with HIV at an Urban Academic Medical Center. AIDS and Behavior 2025 View
  124. Lasa J, Han B, Shin A, Dorfman A, Kheir J, Long J, Liou A, Goldsmith M. The Case for the Pediatric Cardiologist-Informaticist. Pediatric Cardiology 2025 View
  125. Abdelwhab Z, Elshwey R, Adel N, Eid R, Shash E. Evaluation of acceptance and perceived barriers to mobile health applications among breast cancer patients and caregivers in a low- to middle-income country. BMC Digital Health 2025;3(1) View
  126. Zonatto C, Degenhart L, Fagundes C, Fagundes E. Evidências da relação entre gestão ambiental, aprendizagem organizacional e desempenho. Advances in Scientific and Applied Accounting 2025 View
  127. Kiconco R, Atwine R, Kamuganga F, Kanyesigye M, Owamaani D, Sanyu N, Tumuhimbise W, Muyindike W, Musiimenta A, Cimino J. Digitizing HIV care in Uganda: Patient and provider perspectives on the AmFine patient portal. DIGITAL HEALTH 2025;11 View
  128. Kim W, In J. Digitalization of service delivery and patient engagement in healthcare: a complementarity perspective. Journal of Services Marketing 2025;39(9):1192 View
  129. Tieu L, Lyles C, Kim H, Luna I, Wong J, Lopez-Solano N, Li J, Yang A, Rodriguez J, Nguyen O, Casillas A, De Marchis E, Stewart A, Neilands T, Khoong E. A self-report measure of digital skills needed to use digital health tools among older adults—the Skills Measurement and Readiness Training for Digital Health (SMART Digital Health) Scale. Journal of the American Medical Informatics Association 2025;32(11):1674 View
  130. Matthews A, Elkefi S, George M, Cassells A, Tobin J. Lessons learned from the pre-implementation phase of a patient navigation intervention to increase patient portal enrollment in Federally Qualified Health Centers. Frontiers in Health Services 2025;5 View
  131. Welton L, Colley A, Sudore R, Melton G, Botsford C, Oreper S, O'Brien S, Koopmeiners J, Gibbs L, Carmichael J, Wick E. I CAN DO Surgical ACP (Improving Completion, Accuracy and Dissemination of Surgical Advanced Care Planning): a protocol for a multisite, single-blinded, pragmatic randomised controlled trial to improve ACP completion in older adults in the presurgical setting. BMJ Open 2025;15(9):e108850 View
  132. Schwinne M, Woods E, Chan B, Speight C, Corry V, Dickert N, Najarro G. Transforming research recruitment: Leveraging EHR systems and patient portals. Journal of Clinical and Translational Science 2025;9(1) View
  133. Huang Y, Wen W, Dong S, Li J. eHealth literacy and doctor–inpatient relationships: The mediating role of eHealth utilization and the moderating role of age. DIGITAL HEALTH 2025;11 View
  134. Mihevc M, Đurić S, Petek Šter M. Acceptability of Patient Portals and Phone Consultations in Hybrid Primary Care: A Slovenian Multi-Centre Pilot Study. Healthcare 2025;13(21):2662 View
  135. Intriago Usca F. Transformación digital en la gestión de citas médicas en atención primaria: un estudio de caso. Revista Colincing de Estudios Multidisciplinarios 2025;1(1):e2 View
  136. Shenoy D, Pean C, Allen M, Behman A, Lark R, Catanzano A. Providing Beyond Clinic Hours: A Single-center Analysis of Patient Portal Communication in Pediatric Orthopaedic Care. Journal of the Pediatric Orthopaedic Society of North America 2026;14:100288 View
  137. DesRoches C, Wachenheim D, Ameling J, Cibildak A, Cibotti N, Dong Z, Drane A, Henderson J, Hurwitz I, Meddings J, Naimark J, O’Donnell K, Winger C, Winnay S, Young J, Wolff J. Identifying, engaging, and supporting care partners in primary care settings: a portal-based intervention. BMC Primary Care 2025;26(1) View
  138. Kim D, Yang T, Noh Y, Hong S. Validity of Online Patient Medication Reviews and Ratings (PMRRs) for Treatment Satisfaction with Medication Therapy Among Older Adults with Antihypertensive Medications. Healthcare 2025;13(22):2918 View
  139. Abukhadijah H, Jesaimani A. Empowering Medication Refills Through Digital Patient Portals. Global Journal on Quality and Safety in Healthcare 2025;8(4):146 View
  140. Bamgboje-Ayodele A, Paonne A, Evans E, Ly M, So A, Solanki H, So S, Nixon N, Dunn A, Howell M, Jones A, Baysari M. Facilitators and Barriers to Implementing a Patient Portal at a Dental Hospital From the Implementers’ Perspectives: Qualitative Study. Journal of Medical Internet Research 2025;27:e78979 View
  141. Quinn S, Caine V, Petrovskaya O. The Effects of an Online Patient Portal on Nurses’ and the Health Care Team's Work in an Outpatient Oncology Setting: A Qualitative Study. Canadian Journal of Nursing Research 2025 View
  142. Seo L, Arango A, Rowe D, Poehlein E, Green C, Goodwin C, Erickson M. The Association Between Sociodemographic Factors and Patient Portal Utilization Across Orthopaedic Subspecialties. JBJS Open Access 2025;10(4) View
  143. Yan A, Maguire T, Chen J. Revisiting the rural and urban divide in hospital health information technology adoption: Evidence from 2023. The Journal of Rural Health 2025;41(4) View
  144. Canthiya L, Kawpeng I, Patel A, Potashner R, Sarna A, Jessa K, Bissonnette K, Sung L, Yan A. Development and Evaluation of a Patient Portal Education Module for Pediatric Patients With Cancer and Caregivers. JCO Clinical Cancer Informatics 2025;(9) View

Books/Policy Documents

  1. Lokmic-Tomkins Z, Davies S, Bhandari D, Robinson E, Manser R, Dunne B, von Gerich H. Digital Respiratory Healthcare. View
  2. Wright J, O’Connor K. The Patient-Centered Approach to Medical Note-Writing. View
  3. Joseph S, Miodus S, Farley F. Handbook of Media Psychology. View
  4. Occelli S. Recent Advances and Prospects in Urban E-Planning. View
  5. Gray C, Shen N, Pham Q, Wiljer D. Handbook of Health Services Evaluation. View
  6. Schlieter H, Susky M, Burwitz M, Weimann T, Ziemssen T. Digitale Patientenkommunikation. View

Conference Proceedings

  1. Kamps J, Birk M, Vriens C, Wallner G, Bernhaupt R. Proceedings of Mensch und Computer 2024. Do You Dare to Ask? Influence of Question Recipient and Information Medium on Prompting Preparatory Questions for MR Imaging View
  2. Chowdary D, Krishna Pavan Kumar S, Hemanth A, Pavan Kumar V, John Wesley R. 2025 Third International Conference on Augmented Intelligence and Sustainable Systems (ICAISS). Web based Predictive Health Analysis Portal using Machine Learning View
  3. Rahman S, Supto M, Rahman M, Rouf R, Hasan M. 2025 International Conference on Quantum Photonics, Artificial Intelligence, and Networking (QPAIN). Assessing the Impact of Electronic Health Records on Health Services View