Published on in Vol 23, No 9 (2021): September

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/26189, first published .
The Impact of Digital Patient Portals on Health Outcomes, System Efficiency, and Patient Attitudes: Updated Systematic Literature Review

The Impact of Digital Patient Portals on Health Outcomes, System Efficiency, and Patient Attitudes: Updated Systematic Literature Review

The Impact of Digital Patient Portals on Health Outcomes, System Efficiency, and Patient Attitudes: Updated Systematic Literature Review

Journals

  1. Yue H, Mail V, DiSalvo M, Borba C, Piechniczek-Buczek J, Yule A. Patient Preferences for Patient Portal–Based Telepsychiatry in a Safety Net Hospital Setting During COVID-19: Cross-sectional Study. JMIR Formative Research 2022;6(1):e33697 View
  2. Lear R, Freise L, Kybert M, Darzi A, Neves A, Mayer E. Perceptions of Quality of Care Among Users of a Web-Based Patient Portal: Cross-sectional Survey Analysis. Journal of Medical Internet Research 2022;24(11):e39973 View
  3. Stamenova V, Budhwani S, Soobiah C, Fujioka J, Khan R, Liu R, Halperin I, Bhatia R, Desveaux L. Hospital-based ambulatory clinic adoption of video and telephone visits before and during the COVID-19 pandemic: a convergent mixed-methods study. Journal of Integrated Care 2022;30(4):413 View
  4. Smith C, Masters P. College students and patient work: Health information management by emerging young adults. Library & Information Science Research 2023;45(1):101216 View
  5. Shin H, Durocher K, Lo B, Chen S, Ma C, Wiljer D, Strudwick G. Impact of a mental health patient portal on patients’ views of compassion: a mixed-methods study. BMC Digital Health 2023;1(1) View
  6. van de Vijver S, Hummel D, van Dijk A, Cox J, van Dijk O, Van den Broek N, Metting E. Evaluation of a Digital Self-management Platform for Patients With Chronic Illness in Primary Care: Qualitative Study of Stakeholders’ Perspectives. JMIR Formative Research 2022;6(8):e38424 View
  7. Sun C, Perrin N, Maruthur N, Renda S, Levin S, Han H. Predictors of Follow-Up Appointment No-Shows Before and During COVID Among Adults with Type 2 Diabetes. Telemedicine and e-Health 2023;29(6):851 View
  8. Griffin A, Troszak L, Van Campen J, Midboe A, Zulman D. Tablet distribution to veterans: an opportunity to increase patient portal adoption and use. Journal of the American Medical Informatics Association 2022;30(1):73 View
  9. Mikkonen K, Yamakawa M, Tomietto M, Tuomikoski A, Utsumi M, Jarva E, Kääriäinen M, Oikarinen A. Randomised controlled trials addressing how the clinical application of information and communication technology impacts the quality of patient care—A systematic review and meta‐analysis. Journal of Clinical Nursing 2023;32(13-14):3295 View
  10. Bimerew M, Chipps J. Perceived technology use, attitudes, and barriers among primary care nurses. Health SA Gesondheid 2022;27 View
  11. Steitz B, Turer R, Lin C, MacDonald S, Salmi L, Wright A, Lehmann C, Langford K, McDonald S, Reese T, Sternberg P, Chen Q, Rosenbloom S, DesRoches C. Perspectives of Patients About Immediate Access to Test Results Through an Online Patient Portal. JAMA Network Open 2023;6(3):e233572 View
  12. Wilson H, Hayward P, Donkin L. Will they or won't they? Understanding New Zealand adults' attitudes towards using digital interventions. Frontiers in Digital Health 2023;5 View
  13. Heron N, O’Connor S, Kee F, Thompson D, Cupples M, Donnelly M. Refining a primary care shared decision-making aid for lifestyle change: a mixed-methods study. BJGP Open 2022;6(1):BJGPO.2021.0100 View
  14. Marshall A, Hasdianda M, Miyawaki S, Jambaulikar G, Cao C, Chen P, Baugh C, Zhang H, McCabe J, Steinbach L, King S, Friedman J, Su J, Landman A, Chai P. A Pilot of Digital Whiteboards for Improving Patient Satisfaction in the Emergency Department: Nonrandomized Controlled Trial. JMIR Formative Research 2023;7:e44725 View
  15. Woolley K, Bright D, Ayres T, Morgan F, Little K, Davies A. Mapping Inequities in Digital Health Technology Within the World Health Organization’s European Region Using PROGRESS PLUS: Scoping Review. Journal of Medical Internet Research 2023;25:e44181 View
  16. Pierce P, Whitten M, Hillman S. The impact of digital healthcare on vulnerable pregnant women: A review of the use of the MyCare app in the maternity department at a central London tertiary unit. Frontiers in Digital Health 2023;5 View
  17. Birinci Ş. A Digital Opportunity for Patients to Manage Their Health: Turkey National Personal Health Record System (The e-Nabız). Balkan Medical Journal 2023;40(3):215 View
  18. Rose C, Preiksaitis C. Ghost in the inbox: AI may help alleviate the burden of patient messages. Evidence Based Nursing 2024;27(2):65 View
  19. Marthi S, Shandley L, Ismaeel N, Anderson-Bialis J, Anderson-Bialis D, Kawwass J, Hipp H, Mehta A. Factors associated with a positive experience at US fertility clinics: the male partner perspective. Journal of Assisted Reproduction and Genetics 2023;40(6):1317 View
  20. Petrovskaya O, Karpman A, Schilling J, Singh S, Wegren L, Caine V, Kusi-Appiah E, Geen W. Patient and Health Care Provider Perspectives on Patient Access to Test Results via Web Portals: Scoping Review. Journal of Medical Internet Research 2023;25:e43765 View
  21. Barbara A, Villani L, Lombardo P, Parente P, Gemma A, Angeletti D, Chiriaco T, Mastromattei A, Akselrod S, Goletti M, Rosa E, De Vito C. The “Lazio ADVICE” telemedicine platform: First results of general practitioners’ usage, facilitators and barriers in the Local Health Authority Roma 1. DIGITAL HEALTH 2023;9 View
  22. Cascini F, Gentili A, Causio F, Altamura G, Melnyk A, Beccia F, Pappalardo C, Lontano A, Ricciardi W. Strengthening and promoting digital health practice: results from a Global Digital Health Partnership’s survey. Frontiers in Public Health 2023;11 View
  23. Durocher K, Shin H, Lo B, Chen S, Ma C, Strudwick G. Understanding the Role of Patient Portals in Fostering Interprofessional Collaboration Within Mental Health Care Settings: Mixed Methods Study. JMIR Human Factors 2023;10:e44747 View
  24. Janssen A, Keep M, Selvadurai H, Shaw T. Health professionals’ experiences with a patient portal pre and post launch: A qualitative study. Health Policy and Technology 2023;12(3):100761 View
  25. Katta R, Strouphauer E, Ibraheim M, Li-Wang J, Dao H. Practice Efficiency in Dermatology: Enhancing Quality of Care and Physician Well-Being. Cureus 2023 View
  26. Machal M. Assessing the Alignment Between Existing Finnish Patient Portals and the Newly Implemented Finnish Well-Being Reform. International Journal of Healthcare Information Systems and Informatics 2023;19(1):1 View
  27. Hägglund M, Kharko A, Hagström J, Bärkås A, Blease C, Cajander Å, DesRoches C, Fagerlund A, Haage B, Huvila I, Hörhammer I, Kane B, Klein G, Kristiansen E, Luks K, Moll J, Muli I, Raphaug E, Rexhepi H, Riggare S, Ross P, Scandurra I, Simola S, Soone H, Wang B, Ghorbanian Zolbin M, Åhlfeldt R, Kujala S, Johansen M. The NORDeHEALTH 2022 Patient Survey: Cross-Sectional Study of National Patient Portal Users in Norway, Sweden, Finland, and Estonia. Journal of Medical Internet Research 2023;25:e47573 View
  28. Tchapmi D, Agyingi C, Egbe A, Marcus G, Noubiap J. The use of digital health in heart rhythm care. Expert Review of Cardiovascular Therapy 2023;21(8):553 View
  29. de Wildt K, van de Loo B, Linn A, Medlock S, Groos S, Ploegmakers K, Seppala L, Bosmans J, Abu-Hanna A, van Weert J, van Schoor N, van der Velde N, Carels V. Effects of a clinical decision support system and patient portal for preventing medication-related falls in older fallers: Protocol of a cluster randomized controlled trial with embedded process and economic evaluations (ADFICE_IT). PLOS ONE 2023;18(9):e0289385 View
  30. Rotenstein L, Landman A, Bates D. The Electronic Inbox—Benefits, Questions, and Solutions for the Road Ahead. JAMA 2023;330(18):1735 View
  31. Chivela F, Burch A, Asagbra O. An Assessment of Patient Portal Messaging Use by Patients With Multiple Chronic Conditions Living in Rural Communities: Retrospective Analysis. Journal of Medical Internet Research 2023;25:e44399 View
  32. Fitzpatrick P. Improving health literacy using the power of digital communications to achieve better health outcomes for patients and practitioners. Frontiers in Digital Health 2023;5 View
  33. Bogulski C, Andersen J, Eswaran S, Willis D, Edem D, McElfish P. Factors Associated with Online Patient Portal Utilization Experience in an Arkansas Phone Survey. Telemedicine and e-Health 2024;30(4):e1148 View
  34. Fridriksdottir N, Ingadottir B, Skuladottir K, Zoëga S, Gunnarsdottir S. Supportive Digital Health Service During Cancer Chemotherapy: Single-Arm Before-and-After Feasibility Study. JMIR Formative Research 2023;7:e50550 View
  35. Liang F, Yang X, Peng W, Zhen S, Cao W, Li Q, Xiao Z, Gong M, Wang Y, Gu D. Applications of digital health approaches for cardiometabolic diseases prevention and management in the Western Pacific region. The Lancet Regional Health - Western Pacific 2024;43:100817 View
  36. Short-Russell M, Thompson J, Waldrop J. Secure Messaging: Demonstration and Enrollment Patient Portal Program. CIN: Computers, Informatics, Nursing 2024:10.1097/CIN.0000000000001098 View
  37. Lim W, Koh Y, Tan Z, Tan Y, Tan N. Self-Efficacy in Patients With Hypertension and Their Perceived Usage of Patient Portals. Journal of Primary Care & Community Health 2024;15 View
  38. Tailor P, Dalvin L, Chen J, Iezzi R, Olsen T, Scruggs B, Barkmeier A, Bakri S, Ryan E, Tang P, Parke D, Belin P, Sridhar J, Xu D, Kuriyan A, Yonekawa Y, Starr M. A Comparative Study of Responses to Retina Questions from Either Experts, Expert-Edited Large Language Models, or Expert-Edited Large Language Models Alone. Ophthalmology Science 2024;4(4):100485 View
  39. Semere W, Karter A, Lyles C, Reed M, Karliner L, Kaplan C, Liu J, Livaudais-Toman J, Schillinger D. Care Partner Engagement in Secure Messaging Between Patients With Diabetes and Their Clinicians: Cohort Study. JMIR Diabetes 2024;9:e49491 View
  40. Carrera A, Manetti S, Lettieri E. Rewiring care delivery through Digital Therapeutics (DTx): a machine learning-enhanced assessment and development (M-LEAD) framework. BMC Health Services Research 2024;24(1) View
  41. Nassehi D, Gripsrud B, Ramvi E. Theoretical perspectives underpinning research on physician–patient relationship in a digital health practice: A scoping review (Preprint). Interactive Journal of Medical Research 2023 View
  42. Reddy K, Taksande A, Kurian B. Harnessing the Power of Mobile Phone Technology: Screening and Identifying Autism Spectrum Disorder With Smartphone Apps. Cureus 2024 View
  43. Yoon E, Hur S, Opsasnick L, Huang W, Batio S, Curtis L, Benavente J, Lewis-Thames M, Liebovitz D, Wolf M, Serper M. Disparities in Patient Portal Use Among Adults With Chronic Conditions. JAMA Network Open 2024;7(2):e240680 View
  44. Nourmohammadi N, Liang T, Sadigh G. Patient-Provider Lung Cancer Screening Discussions: An Analysis of a National Survey. Clinical Lung Cancer 2024;25(4):e189 View
  45. Benjamins J, de Vet E, de Mortier C, Haveman-Nies A. The Effect of Using a Client-Accessible Health Record on Perceived Quality of Care: Interview Study Among Parents and Adolescents. Journal of Participatory Medicine 2024;16:e50092 View
  46. Ball S, Kim B, Cutrona S, Molloy-Paolillo B, Ahlness E, Moldestad M, Sayre G, Rinne S. Clinician and staff experiences with frustrated patients during an electronic health record transition: a qualitative case study. BMC Health Services Research 2024;24(1) View
  47. Khatib R, Glowacki N, Chang E, Lauffenburger J, Pletcher M, Siddiqi A. Disparities in Patient Portal Engagement Among Patients With Hypertension Treated in Primary Care. JAMA Network Open 2024;7(5):e2411649 View
  48. Cai M, Blythe N, Jo A, Wong S, Mayo S. Electronic health record‐integrated questionnaires in colorectal surgery patients as a new standard: Could preoperative bowel function be used to predict postoperative patient‐reported outcomes?. Journal of Surgical Oncology 2024;130(1):133 View
  49. van Kessel R, Ranganathan S, Anderson M, McMillan B, Mossialos E. Exploring potential drivers of patient engagement with their health data through digital platforms: A scoping review. International Journal of Medical Informatics 2024;189:105513 View
  50. Liu Y, Wang X, Chen Z, Zhang Y, Zhao S, Devici M, Jin L, Skibniewski M. Evaluating Digital Health Services Quality via Social Media. IEEE Transactions on Engineering Management 2024;71:9981 View
  51. Sriraman S, Saadoon R, Bochner R, Khandakar S. Improving Patient Portal Activation for Newborns in the Well Baby Nursery. Pediatrics 2024;154(1) View
  52. Wan S, Powers J, Kutner J, Fischer S, Knoepke C, Portz J. Association Between Patient Portal Activities and End-of-Life Outcomes Among Deceased Patients in the Last 12 Months of Life. Journal of Palliative Medicine 2024;27(7):916 View
  53. Adepoju O, Chavez S, Tavera G, Castaneda A. Patient- and Provider-Level Factors Associated with Patient Portal Usage Among Medicaid Recipients. Telemedicine and e-Health 2024;30(9):2466 View
  54. Ren Y, Wu Y, Fan J, Khurana A, Fu S, Wu D, Liu H, Huang M. Automatic uncovering of patient primary concerns in portal messages using a fusion framework of pretrained language models. Journal of the American Medical Informatics Association 2024;31(8):1714 View
  55. Hernandez A, Khoong E, Kanwar N, Lopez-Solano N, Rodriguez J, De Marchis E, Nguyen O, Casillas A. Lessons learned from a multi-site collaborative working toward a digital health use screening tool. Frontiers in Public Health 2024;12 View
  56. Hegeman P, Vader D, Kamke K, El-Toukhy S. Patterns of digital health access and use among US adults: a latent class analysis. BMC Digital Health 2024;2(1) View
  57. Amor D, Pai P, Lai Y. Outpatient Follow-up after Regional Anesthesia for Orthopedic Surgery - Should We Use Apps? Current Best Practices and Future Trends. Current Anesthesiology Reports 2024 View
  58. Norvilaitė A, Newland J, Blaževičienė A. Older people’s experience and related factors while receiving home-based long-term care services: a qualitative study. BMC Nursing 2024;23(1) View
  59. Brands M, Haverman L, Muis J, Driessens M, Meijer S, van der Meer F, de Jong M, van der Bom J, Cnossen M, Fijnvandraat K, Gouw S. Toward Personalized Care and Patient Empowerment and Perspectives on a Personal Health Record in Hemophilia Care: Qualitative Interview Study. JMIR Human Factors 2024;11:e48359 View
  60. Chaturvedi R, Sharma S. Assessing the Long-Term Benefits of Automated Remittance in Large Healthcare Networks. Journal for Research in Applied Sciences and Biotechnology 2022;1(5):219 View
  61. You J, Leung T, Pandita D, Sakumoto M. Primary Care Informatics: Vitalizing the Bedrock of Healthcare (Preprint). Journal of Medical Internet Research 2024 View
  62. Ali Thorakkattil S, Madathil H, Abideen Parakkal S, Ikram Arain S, Hamad AlDobayan Z, Abbas Abu Shoumi F, Jabbour R, Mansour Fallatah A, Mohammed Ageeli M, Humaidi AlHarbi S. Advancements in ambulatory care pharmacy practice in Saudi Arabia: A comprehensive review of innovations and best practices at Johns Hopkins Aramco Healthcare. Saudi Pharmaceutical Journal 2024;32(10):102170 View
  63. Simoun A, Fleet A, Scharf D, Pope L, Spaeth-Rublee B, Goldman M, Pincus H. Technology for advancing behavioral health integration: implications for behavioral health practice and policy. Translational Behavioral Medicine 2024 View
  64. Hvalič-Touzery S, Laznik J, Petrovčič A. “I’m still struggling with it, and it scares me”: A qualitative analysis of older adults’ experiences with digital health portals during and after COVID-19. DIGITAL HEALTH 2024;10 View
  65. Bancsik K, Daina M, Ghitea T, Bancsik R, Daina L. Current Advances in Patient-Perceived Quality Assessment Within Romanian Healthcare. Cureus 2024 View
  66. Lockhart L, Gootee J, Copeland L, Turner D. Willingness to be contacted via the patient portal for health screening, research recruitment, and at home self-test kits for health monitoring: A Pilot Quantitative Survey (Preprint). JMIR Formative Research 2024 View
  67. Smith L, Johnson G, Jadhav S, Kabayundo J, Ahuja M, Wang H, Ratnapradipa K. Ever use of telehealth in Nebraska by March 2021: A cross-sectional analysis (Preprint). Journal of Medical Internet Research 2023 View
  68. Milanfar L, Soulsby W, Ling N, O’Brien J, Oates A, McCulloch C. Automatic Enrollment in Patient Portal Systems Mitigates the Digital Divide in Healthcare: An Interrupted Time Series Analysis of an Autoenrollment Workflow Intervention. Journal of Medical Systems 2024;48(1) View

Books/Policy Documents

  1. Lokmic-Tomkins Z, Davies S, Bhandari D, Robinson E, Manser R, Dunne B, von Gerich H. Digital Respiratory Healthcare. View
  2. Wright J, O’Connor K. The Patient-Centered Approach to Medical Note-Writing. View
  3. Joseph S, Miodus S, Farley F. Handbook of Media Psychology. View