Published on in Vol 23, No 9 (2021): September

Preprints (earlier versions) of this paper are available at, first published .
The Impact of Digital Patient Portals on Health Outcomes, System Efficiency, and Patient Attitudes: Updated Systematic Literature Review

The Impact of Digital Patient Portals on Health Outcomes, System Efficiency, and Patient Attitudes: Updated Systematic Literature Review

The Impact of Digital Patient Portals on Health Outcomes, System Efficiency, and Patient Attitudes: Updated Systematic Literature Review


  1. Yue H, Mail V, DiSalvo M, Borba C, Piechniczek-Buczek J, Yule A. Patient Preferences for Patient Portal–Based Telepsychiatry in a Safety Net Hospital Setting During COVID-19: Cross-sectional Study. JMIR Formative Research 2022;6(1):e33697 View
  2. Lear R, Freise L, Kybert M, Darzi A, Neves A, Mayer E. Perceptions of Quality of Care Among Users of a Web-Based Patient Portal: Cross-sectional Survey Analysis. Journal of Medical Internet Research 2022;24(11):e39973 View
  3. Stamenova V, Budhwani S, Soobiah C, Fujioka J, Khan R, Liu R, Halperin I, Bhatia R, Desveaux L. Hospital-based ambulatory clinic adoption of video and telephone visits before and during the COVID-19 pandemic: a convergent mixed-methods study. Journal of Integrated Care 2022;30(4):413 View
  4. Smith C, Masters P. College students and patient work: Health information management by emerging young adults. Library & Information Science Research 2023;45(1):101216 View
  5. Shin H, Durocher K, Lo B, Chen S, Ma C, Wiljer D, Strudwick G. Impact of a mental health patient portal on patients’ views of compassion: a mixed-methods study. BMC Digital Health 2023;1(1) View
  6. van de Vijver S, Hummel D, van Dijk A, Cox J, van Dijk O, Van den Broek N, Metting E. Evaluation of a Digital Self-management Platform for Patients With Chronic Illness in Primary Care: Qualitative Study of Stakeholders’ Perspectives. JMIR Formative Research 2022;6(8):e38424 View
  7. Sun C, Perrin N, Maruthur N, Renda S, Levin S, Han H. Predictors of Follow-Up Appointment No-Shows Before and During COVID Among Adults with Type 2 Diabetes. Telemedicine and e-Health 2023;29(6):851 View
  8. Griffin A, Troszak L, Van Campen J, Midboe A, Zulman D. Tablet distribution to veterans: an opportunity to increase patient portal adoption and use. Journal of the American Medical Informatics Association 2022;30(1):73 View
  9. Mikkonen K, Yamakawa M, Tomietto M, Tuomikoski A, Utsumi M, Jarva E, Kääriäinen M, Oikarinen A. Randomised controlled trials addressing how the clinical application of information and communication technology impacts the quality of patient care—A systematic review and meta‐analysis. Journal of Clinical Nursing 2023;32(13-14):3295 View
  10. Bimerew M, Chipps J. Perceived technology use, attitudes, and barriers among primary care nurses. Health SA Gesondheid 2022;27 View
  11. Steitz B, Turer R, Lin C, MacDonald S, Salmi L, Wright A, Lehmann C, Langford K, McDonald S, Reese T, Sternberg P, Chen Q, Rosenbloom S, DesRoches C. Perspectives of Patients About Immediate Access to Test Results Through an Online Patient Portal. JAMA Network Open 2023;6(3):e233572 View
  12. Wilson H, Hayward P, Donkin L. Will they or won't they? Understanding New Zealand adults' attitudes towards using digital interventions. Frontiers in Digital Health 2023;5 View
  13. Heron N, O’Connor S, Kee F, Thompson D, Cupples M, Donnelly M. Refining a primary care shared decision-making aid for lifestyle change: a mixed-methods study. BJGP Open 2022;6(1):BJGPO.2021.0100 View
  14. Marshall A, Hasdianda M, Miyawaki S, Jambaulikar G, Cao C, Chen P, Baugh C, Zhang H, McCabe J, Steinbach L, King S, Friedman J, Su J, Landman A, Chai P. A Pilot of Digital Whiteboards for Improving Patient Satisfaction in the Emergency Department: Nonrandomized Controlled Trial. JMIR Formative Research 2023;7:e44725 View
  15. Woolley K, Bright D, Ayres T, Morgan F, Little K, Davies A. Mapping Inequities in Digital Health Technology Within the World Health Organization’s European Region Using PROGRESS PLUS: Scoping Review. Journal of Medical Internet Research 2023;25:e44181 View
  16. Pierce P, Whitten M, Hillman S. The impact of digital healthcare on vulnerable pregnant women: A review of the use of the MyCare app in the maternity department at a central London tertiary unit. Frontiers in Digital Health 2023;5 View
  17. Birinci Ş. A Digital Opportunity for Patients to Manage Their Health: Turkey National Personal Health Record System (The e-Nabız). Balkan Medical Journal 2023;40(3):215 View
  18. Rose C, Preiksaitis C. Ghost in the inbox: AI may help alleviate the burden of patient messages. Evidence Based Nursing 2024;27(2):65 View
  19. Marthi S, Shandley L, Ismaeel N, Anderson-Bialis J, Anderson-Bialis D, Kawwass J, Hipp H, Mehta A. Factors associated with a positive experience at US fertility clinics: the male partner perspective. Journal of Assisted Reproduction and Genetics 2023;40(6):1317 View
  20. Petrovskaya O, Karpman A, Schilling J, Singh S, Wegren L, Caine V, Kusi-Appiah E, Geen W. Patient and Health Care Provider Perspectives on Patient Access to Test Results via Web Portals: Scoping Review. Journal of Medical Internet Research 2023;25:e43765 View
  21. Barbara A, Villani L, Lombardo P, Parente P, Gemma A, Angeletti D, Chiriaco T, Mastromattei A, Akselrod S, Goletti M, Rosa E, De Vito C. The “Lazio ADVICE” telemedicine platform: First results of general practitioners’ usage, facilitators and barriers in the Local Health Authority Roma 1. DIGITAL HEALTH 2023;9:205520762311740 View
  22. Cascini F, Gentili A, Causio F, Altamura G, Melnyk A, Beccia F, Pappalardo C, Lontano A, Ricciardi W. Strengthening and promoting digital health practice: results from a Global Digital Health Partnership’s survey. Frontiers in Public Health 2023;11 View
  23. Durocher K, Shin H, Lo B, Chen S, Ma C, Strudwick G. Understanding the Role of Patient Portals in Fostering Interprofessional Collaboration Within Mental Health Care Settings: Mixed Methods Study. JMIR Human Factors 2023;10:e44747 View
  24. Janssen A, Keep M, Selvadurai H, Shaw T. Health professionals’ experiences with a patient portal pre and post launch: A qualitative study. Health Policy and Technology 2023;12(3):100761 View
  25. Katta R, Strouphauer E, Ibraheim M, Li-Wang J, Dao H. Practice Efficiency in Dermatology: Enhancing Quality of Care and Physician Well-Being. Cureus 2023 View
  26. Machal M. Assessing the Alignment Between Existing Finnish Patient Portals and the Newly Implemented Finnish Well-Being Reform. International Journal of Healthcare Information Systems and Informatics 2023;19(1):1 View
  27. Hägglund M, Kharko A, Hagström J, Bärkås A, Blease C, Cajander Å, DesRoches C, Fagerlund A, Haage B, Huvila I, Hörhammer I, Kane B, Klein G, Kristiansen E, Luks K, Moll J, Muli I, Raphaug E, Rexhepi H, Riggare S, Ross P, Scandurra I, Simola S, Soone H, Wang B, Ghorbanian Zolbin M, Åhlfeldt R, Kujala S, Johansen M. The NORDeHEALTH 2022 Patient Survey: Cross-Sectional Study of National Patient Portal Users in Norway, Sweden, Finland, and Estonia. Journal of Medical Internet Research 2023;25:e47573 View
  28. Tchapmi D, Agyingi C, Egbe A, Marcus G, Noubiap J. The use of digital health in heart rhythm care. Expert Review of Cardiovascular Therapy 2023;21(8):553 View
  29. de Wildt K, van de Loo B, Linn A, Medlock S, Groos S, Ploegmakers K, Seppala L, Bosmans J, Abu-Hanna A, van Weert J, van Schoor N, van der Velde N, Carels V. Effects of a clinical decision support system and patient portal for preventing medication-related falls in older fallers: Protocol of a cluster randomized controlled trial with embedded process and economic evaluations (ADFICE_IT). PLOS ONE 2023;18(9):e0289385 View
  30. Rotenstein L, Landman A, Bates D. The Electronic Inbox—Benefits, Questions, and Solutions for the Road Ahead. JAMA 2023;330(18):1735 View
  31. Chivela F, Burch A, Asagbra O. An Assessment of Patient Portal Messaging Use by Patients With Multiple Chronic Conditions Living in Rural Communities: Retrospective Analysis. Journal of Medical Internet Research 2023;25:e44399 View
  32. Fitzpatrick P. Improving health literacy using the power of digital communications to achieve better health outcomes for patients and practitioners. Frontiers in Digital Health 2023;5 View
  33. Bogulski C, Andersen J, Eswaran S, Willis D, Edem D, McElfish P. Factors Associated with Online Patient Portal Utilization Experience in an Arkansas Phone Survey. Telemedicine and e-Health 2024;30(4):e1148 View
  34. Fridriksdottir N, Ingadottir B, Skuladottir K, Zoëga S, Gunnarsdottir S. Supportive Digital Health Service During Cancer Chemotherapy: Single-Arm Before-and-After Feasibility Study. JMIR Formative Research 2023;7:e50550 View
  35. Liang F, Yang X, Peng W, Zhen S, Cao W, Li Q, Xiao Z, Gong M, Wang Y, Gu D. Applications of digital health approaches for cardiometabolic diseases prevention and management in the Western Pacific region. The Lancet Regional Health - Western Pacific 2024;43:100817 View
  36. Short-Russell M, Thompson J, Waldrop J. Secure Messaging: Demonstration and Enrollment Patient Portal Program. CIN: Computers, Informatics, Nursing 2024:10.1097/CIN.0000000000001098 View
  37. Lim W, Koh Y, Tan Z, Tan Y, Tan N. Self-Efficacy in Patients With Hypertension and Their Perceived Usage of Patient Portals. Journal of Primary Care & Community Health 2024;15 View
  38. Tailor P, Dalvin L, Chen J, Iezzi R, Olsen T, Scruggs B, Barkmeier A, Bakri S, Ryan E, Tang P, Parke D, Belin P, Sridhar J, Xu D, Kuriyan A, Yonekawa Y, Starr M. A Comparative Study of Responses to Retina Questions from Either Experts, Expert-Edited Large Language Models, or Expert-Edited Large Language Models Alone. Ophthalmology Science 2024;4(4):100485 View
  39. Semere W, Karter A, Lyles C, Reed M, Karliner L, Kaplan C, Liu J, Livaudais-Toman J, Schillinger D. Care Partner Engagement in Secure Messaging Between Patients With Diabetes and Their Clinicians: Cohort Study. JMIR Diabetes 2024;9:e49491 View
  40. Carrera A, Manetti S, Lettieri E. Rewiring care delivery through Digital Therapeutics (DTx): a machine learning-enhanced assessment and development (M-LEAD) framework. BMC Health Services Research 2024;24(1) View
  41. Nassehi D, Gripsrud B, Ramvi E. Theoretical perspectives underpinning research on physician–patient relationship in a digital health practice: A scoping review (Preprint). Interactive Journal of Medical Research 2023 View
  42. Reddy K, Taksande A, Kurian B. Harnessing the Power of Mobile Phone Technology: Screening and Identifying Autism Spectrum Disorder With Smartphone Apps. Cureus 2024 View
  43. Yoon E, Hur S, Opsasnick L, Huang W, Batio S, Curtis L, Benavente J, Lewis-Thames M, Liebovitz D, Wolf M, Serper M. Disparities in Patient Portal Use Among Adults With Chronic Conditions. JAMA Network Open 2024;7(2):e240680 View
  44. Nourmohammadi N, Liang T, Sadigh G. Patient-Provider Lung Cancer Screening Discussions: An Analysis of a National Survey. Clinical Lung Cancer 2024 View
  45. Benjamins J, de Vet E, de Mortier C, Haveman-Nies A. The Effect of Using a Client-Accessible Health Record on Perceived Quality of Care: Interview Study Among Parents and Adolescents. Journal of Participatory Medicine 2024;16:e50092 View
  46. Ball S, Kim B, Cutrona S, Molloy-Paolillo B, Ahlness E, Moldestad M, Sayre G, Rinne S. Clinician and staff experiences with frustrated patients during an electronic health record transition: a qualitative case study. BMC Health Services Research 2024;24(1) View
  47. Khatib R, Glowacki N, Chang E, Lauffenburger J, Pletcher M, Siddiqi A. Disparities in Patient Portal Engagement Among Patients With Hypertension Treated in Primary Care. JAMA Network Open 2024;7(5):e2411649 View

Books/Policy Documents

  1. Lokmic-Tomkins Z, Davies S, Bhandari D, Robinson E, Manser R, Dunne B, von Gerich H. Digital Respiratory Healthcare. View
  2. Wright J, O’Connor K. The Patient-Centered Approach to Medical Note-Writing. View
  3. Joseph S, Miodus S, Farley F. Handbook of Media Psychology. View