Published on in Vol 23, No 3 (2021): March

Preprints (earlier versions) of this paper are available at, first published .
Voice-Based Conversational Agents for the Prevention and Management of Chronic and Mental Health Conditions: Systematic Literature Review

Voice-Based Conversational Agents for the Prevention and Management of Chronic and Mental Health Conditions: Systematic Literature Review

Voice-Based Conversational Agents for the Prevention and Management of Chronic and Mental Health Conditions: Systematic Literature Review


  1. Gross C, Schachner T, Hasl A, Kohlbrenner D, Clarenbach C, Wangenheim F, Kowatsch T. Personalization of Conversational Agent-Patient Interaction Styles for Chronic Disease Management: Two Consecutive Cross-sectional Questionnaire Studies. Journal of Medical Internet Research 2021;23(5):e26643 View
  2. Sezgin E, Oiler B, Abbott B, Noritz G, Huang Y. “Hey Siri, Help Me Take Care of My Child”: A Feasibility Study With Caregivers of Children With Special Healthcare Needs Using Voice Interaction and Automatic Speech Recognition in Remote Care Management. Frontiers in Public Health 2022;10 View
  3. Balaji D, He L, Giani S, Bosse T, Wiers R, de Bruijn G, Hogben M. Effectiveness and acceptability of conversational agents for sexual health promotion: a systematic review and meta-analysis. Sexual Health 2022;19(5):391 View
  4. Vieira A, Leite H, Volochtchuk A. The impact of voice assistant home devices on people with disabilities: A longitudinal study. Technological Forecasting and Social Change 2022;184:121961 View
  5. Shade M, Rector K, Kupzyk K. Voice Assistant Reminders and the Latency of Scheduled Medication Use in Older Adults With Pain: Descriptive Feasibility Study. JMIR Formative Research 2021;5(9):e26361 View
  6. Keller R, Hartmann S, Teepe G, Lohse K, Alattas A, Tudor Car L, Müller-Riemenschneider F, von Wangenheim F, Mair J, Kowatsch T. Digital Behavior Change Interventions for the Prevention and Management of Type 2 Diabetes: Systematic Market Analysis. Journal of Medical Internet Research 2022;24(1):e33348 View
  7. Franco M, Monfort C, Piñas-Mesa A, Rincon E. Could Avatar Therapy Enhance Mental Health in Chronic Patients? A Systematic Review. Electronics 2021;10(18):2212 View
  8. Dutsinma F, Pal D, Funilkul S, Chan J. A Systematic Review of Voice Assistant Usability: An ISO 9241–11 Approach. SN Computer Science 2022;3(4) View
  9. Huq S, Maskeliūnas R, Damaševičius R. Dialogue agents for artificial intelligence-based conversational systems for cognitively disabled: a systematic review. Disability and Rehabilitation: Assistive Technology 2024;19(3):1059 View
  10. Imran M, Zaman U, Imran , Imtiaz J, Fayaz M, Gwak J. Comprehensive Survey of IoT, Machine Learning, and Blockchain for Health Care Applications: A Topical Assessment for Pandemic Preparedness, Challenges, and Solutions. Electronics 2021;10(20):2501 View
  11. Bian C, Ye B, Mihailidis A. The Development and Concurrent Validity of a Multi-Sensor-Based Frailty Toolkit for In-Home Frailty Assessment. Sensors 2022;22(9):3532 View
  12. Barbaric A, Munteanu C, Ross H, Cafazzo J. A Voice App Design for Heart Failure Self-management: Proof-of-Concept Implementation Study. JMIR Formative Research 2022;6(12):e40021 View
  13. Schick A, Feine J, Morana S, Maedche A, Reininghaus U. Validity of Chatbot Use for Mental Health Assessment: Experimental Study. JMIR mHealth and uHealth 2022;10(10):e28082 View
  14. Gustafson D, Mares M, Johnston D, Landucci G, Pe-Romashko K, Vjorn O, Hu Y, Gustafson D, Maus A, Mahoney J, Mutlu B. Using Smart Displays to Implement an eHealth System for Older Adults With Multiple Chronic Conditions: Protocol for a Randomized Controlled Trial. JMIR Research Protocols 2022;11(5):e37522 View
  15. Bérubé C, Kovacs Z, Fleisch E, Kowatsch T. Reliability of Commercial Voice Assistants’ Responses to Health-Related Questions in Noncommunicable Disease Management: Factorial Experiment Assessing Response Rate and Source of Information. Journal of Medical Internet Research 2021;23(12):e32161 View
  16. Ali M, Jaber M, Abd S, Rehman A, Awan M, Vitkutė-Adžgauskienė D, Damaševičius R, Bahaj S. Harris Hawks Sparse Auto-Encoder Networks for Automatic Speech Recognition System. Applied Sciences 2022;12(3):1091 View
  17. Arnold A, Kolody S, Comeau A, Miguel Cruz A. What does the literature say about the use of personal voice assistants in older adults? A scoping review. Disability and Rehabilitation: Assistive Technology 2024;19(1):100 View
  18. Mariani M, Hashemi N, Wirtz J. Artificial intelligence empowered conversational agents: A systematic literature review and research agenda. Journal of Business Research 2023;161:113838 View
  19. Castro O, Mair J, Salamanca-Sanabria A, Alattas A, Keller R, Zheng S, Jabir A, Lin X, Frese B, Lim C, Santhanam P, van Dam R, Car J, Lee J, Tai E, Fleisch E, von Wangenheim F, Tudor Car L, Müller-Riemenschneider F, Kowatsch T. Development of “LvL UP 1.0”: a smartphone-based, conversational agent-delivered holistic lifestyle intervention for the prevention of non-communicable diseases and common mental disorders. Frontiers in Digital Health 2023;5 View
  20. Liu C, Zowghi D, Peng G, Kong S. Information quality of conversational agents in healthcare. Information Development 2023:026666692311724 View
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  27. Bérubé C, Lehmann V, Maritsch M, Kraus M, Feuerriegel S, Wortmann F, Züger T, Stettler C, Fleisch E, Kocaballi A, Kowatsch T. Effectiveness and User Perception of an In-Vehicle Voice Warning for Hypoglycemia: Development and Feasibility Trial. JMIR Human Factors 2024;11:e42823 View
  28. Aboelmaged M, Bani-Melhem S, Ahmad Al-Hawari M, Ahmad I. Conversational AI Chatbots in library research: An integrative review and future research agenda. Journal of Librarianship and Information Science 2024 View
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  32. Doi T, Nishikawa Y. Usability Analysis of Smart Speakers from a Learnability Perspective for Novel Users. Applied System Innovation 2024;7(3):36 View
  33. Chawla U, Mohnot R, Singh H. Unleashing the potential: An empirical study on Student Application of ChatGPT in Education using serial mediation modeling. Education and Information Technologies 2024 View
  34. Manzo D, Jiang Y, Elyan E, Isaacs J. Artificial Intelligence-Based Conversational Agents Used for Sustainable Fashion: Systematic Literature Review. International Journal of Human–Computer Interaction 2024:1 View
  35. Sezgin E, Kocaballi A, Dolce M, Skeens M, Militello L, Huang Y, Stevens J, Kemper A. Chatbot for social needs screening and resource sharing with vulnerable families: Iterative design and evaluation study (Preprint). JMIR Human Factors 2024 View

Books/Policy Documents

  1. Söldner R, Rheinländer S, Meyer T, Olszowy M, Austerjost J. Smart Biolabs of the Future. View
  2. Furtado E, Oliveira F, Pinheiro V. Innovations in Nephrology. View
  3. Bérubé C, Fleisch E. Digital Therapeutics for Mental Health and Addiction. View
  4. Ancker J, Turchioe M. Clinical Decision Support and Beyond. View
  5. Duong A, Valero M. Pervasive Computing Technologies for Healthcare. View