Published on in Vol 23, No 3 (2021): March

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/24122, first published .
The Perceived Impact and Usability of a Care Management and Coordination System in Delivering Services to Vulnerable Populations: Mixed Methods Study

The Perceived Impact and Usability of a Care Management and Coordination System in Delivering Services to Vulnerable Populations: Mixed Methods Study

The Perceived Impact and Usability of a Care Management and Coordination System in Delivering Services to Vulnerable Populations: Mixed Methods Study

Rubina Rizvi 1, PhD, MD;  Courtney VanHouten 1, MA;  Tiffani J Bright 1, PhD;  Mollie M McKillop 1, PhD;  Shira Alevy 1, MEd;  David Brotman 1, MS;  Megan Sands-Lincoln 1, MPH;  Jane Snowdon 1, PhD;  Barbie J Robinson 2, MPP, JD;  Carolyn Staats 2, AB;  Gretchen P Jackson 1, PhD, MD;  William J Kassler 1, MPH, MD

1 IBM Watson Health , Cambridge, MA, US

2 Department of Health Services, Sonoma County , Santa Rosa, CA, US

Corresponding Author: