The Perceived Impact and Usability of a Care Management and Coordination System in Delivering Services to Vulnerable Populations: Mixed Methods Study
The Perceived Impact and Usability of a Care Management and Coordination System in Delivering Services to Vulnerable Populations: Mixed Methods Study
Rubina Rizvi
1
, PhD, MD
;
Courtney VanHouten
1
, MA
;
Tiffani J Bright
1
, PhD
;
Mollie M McKillop
1
, PhD
;
Shira Alevy
1
, MEd
;
David Brotman
1
, MS
;
Megan Sands-Lincoln
1
, MPH
;
Jane Snowdon
1
, PhD
;
Barbie J Robinson
2
, MPP, JD
;
Carolyn Staats
2
, AB
;
Gretchen P Jackson
1
, PhD, MD
;
William J Kassler
1
, MPH, MD
1
IBM Watson Health
,
Cambridge
,
MA
,
US
2
Department of Health Services
,
Sonoma County
,
Santa Rosa
,
CA
,
US