Published on in Vol 23 , No 3 (2021) :March

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/24122, first published .
The Perceived Impact and Usability of a Care Management and Coordination System in Delivering Services to Vulnerable Populations: Mixed Methods Study

The Perceived Impact and Usability of a Care Management and Coordination System in Delivering Services to Vulnerable Populations: Mixed Methods Study

The Perceived Impact and Usability of a Care Management and Coordination System in Delivering Services to Vulnerable Populations: Mixed Methods Study

Rubina Rizvi 1 , PhD, MD ;   Courtney VanHouten 1 , MA ;   Tiffani J Bright 1 , PhD ;   Mollie M McKillop 1 , PhD ;   Shira Alevy 1 , MEd ;   David Brotman 1 , MS ;   Megan Sands-Lincoln 1 , MPH ;   Jane Snowdon 1 , PhD ;   Barbie J Robinson 2 , MPP, JD ;   Carolyn Staats 2 , AB ;   Gretchen P Jackson 1 , PhD, MD ;   William J Kassler 1 , MPH, MD

1 IBM Watson Health , Cambridge , MA , US

2 Department of Health Services , Sonoma County , Santa Rosa , CA , US

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