Published on in Vol 22, No 7 (2020): July

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/17744, first published .
The Promise of Patient Portals for Individuals Living With Chronic Illness: Qualitative Study Identifying Pathways of Patient Engagement

The Promise of Patient Portals for Individuals Living With Chronic Illness: Qualitative Study Identifying Pathways of Patient Engagement

The Promise of Patient Portals for Individuals Living With Chronic Illness: Qualitative Study Identifying Pathways of Patient Engagement

Maureen T Stewart   1, 2 , PhD ;   Timothy P Hogan   1, 3 , PhD ;   Jeff Nicklas   1 , MS ;   Stephanie A Robinson   1, 4 , PhD ;   Carolyn M Purington   1 , MPH ;   Christopher J Miller   5, 6 , PhD ;   Varsha G Vimalananda   1, 4 , MD ;   Samantha L Connolly   5, 6 , PhD ;   Hill L Wolfe   1, 7 , MPA ;   Kim M Nazi   8 , PhD ;   Dane Netherton   1, 9 , PhD ;   Stephanie L Shimada   1, 7, 10 , PhD

1 Center for Healthcare Organization and Implementation Research, Edith Nourse Rogers Memorial Veterans Hospital, Bedford, MA, United States

2 Institute for Behavioral Health, The Heller School for Social Policy and Management, Brandeis University, Waltham, MA, United States

3 Department of Population and Data Sciences, University of Texas Southwestern Medical Center, Dallas, TX, United States

4 Department of Medicine, Boston University School of Medicine, Boston, MA, United States

5 Department of Psychiatry, Harvard Medical School, Boston, MA, United States

6 Center for Healthcare Organization and Implementation Research, Boston VA Healthcare System, Boston, MA, United States

7 Department of Health Law, Policy, and Management, Boston University School of Public Health, Boston, MA, United States

8 Independent Consultant, Coxsackie, NY, United States

9 Division of Biostatistics and Health Services Research, Department of Population and Quantitative Health Sciences, University of Massachusetts Medical School, Worcester, MA, United States

10 Division of Health Informatics and Implementation Science, Department of Population and Quantitative Health Sciences, University of Massachusetts Medical School, Worcester, MA, United States

Corresponding Author:

  • Stephanie L Shimada, PhD
  • Center for Healthcare Organization and Implementation Research
  • Edith Nourse Rogers Memorial Veterans Hospital
  • 200 Springs Road
  • Bedford, MA, 01730
  • United States
  • Phone: 1 7816872208
  • Email: stephanie.shimada@va.gov