Published on in Vol 22, No 7 (2020): July

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/14455, first published .
Gender, Soft Skills, and Patient Experience in Online Physician Reviews: A Large-Scale Text Analysis

Gender, Soft Skills, and Patient Experience in Online Physician Reviews: A Large-Scale Text Analysis

Gender, Soft Skills, and Patient Experience in Online Physician Reviews: A Large-Scale Text Analysis

Zackary Dunivin 1, BA;  Lindsay Zadunayski 2, BA;  Ujjwal Baskota 3, BS;  Katie Siek 1, PhD;  Jennifer Mankoff 4, PhD

1 Indiana University , Bloomington, IN, US

2 Rensselaer Polytechnic Institute , Troy, NY, US

3 School of Social Work, Jackson State University , Jackson, MS, US

4 University of Washington , Seattle, WA, US

Corresponding Author:

  • Jennifer Mankoff, PhD
  • University of Washington
  • Bill & Melinda Gates Center for Computer Science and Engineering
  • 3800 E Stevens Way NE
  • Seattle, WA
  • US
  • Phone: 1 4125677720
  • Email: jmankoff@acm.org