Published on in Vol 22, No 2 (2020): February

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/13830, first published .
What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data

What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data

What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data

Sonja Bidmon 1, PhD;  Ossama Elshiewy 2, PhD;  Ralf Terlutter 1, PhD;  Yasemin Boztug 2, PhD

1 Department of Marketing and International Management, Alpen-Adria-Universitaet Klagenfurt , Klagenfurt am Woerthersee , AT

2 Department of Business Administration, Marketing and Consumer Behavior, University of Goettingen , Goettingen , DE

Corresponding Author:

  • Sonja Bidmon, PhD
  • Department of Marketing and International Management
  • Alpen-Adria-Universitaet Klagenfurt
  • Universitaetsstrasse 65-67
  • Klagenfurt am Woerthersee
  • AT
  • Phone: 43 463 2700 4048
  • Email: sonja.bidmon@aau.at