Preprints (earlier versions) of this paper are available at, first published .
Patients’ Perceptions of Portal Use Across Care Settings: Qualitative Study

Patients’ Perceptions of Portal Use Across Care Settings: Qualitative Study

Patients’ Perceptions of Portal Use Across Care Settings: Qualitative Study


  1. Fareed N, Swoboda C, Jonnalagadda P, Huerta T. Persistent digital divide in health-related internet use among cancer survivors: findings from the Health Information National Trends Survey, 2003–2018. Journal of Cancer Survivorship 2021;15(1):87 View
  2. Alturkistani A, Greenfield G, Greaves F, Aliabadi S, Jenkins R, Costelloe C. Patient Portal Functionalities and Uptake: Systematic Review Protocol. JMIR Research Protocols 2020;9(7):e14975 View
  3. Manias E, Bucknall T, Wickramasinghe N, Gray K, Schaffer J, Rosenfeld E. Patient and family engagement in communicating with electronic medical records in hospitals: A systematic review. International Journal of Medical Informatics 2020;134:104036 View
  4. McAlearney A, Hefner J, MacEwan S, Gaughan A, DePuccio M, Walker D, Hogan C, Fareed N, Sieck C, Huerta T. Care Team Perspectives About an Inpatient Portal: Benefits and Challenges of Patients’ Portal Use During Hospitalization. Medical Care Research and Review 2021;78(5):537 View
  5. MacEwan S, Gaughan A, Hefner J, McAlearney A. Identifying the role of inpatient portals to support health literacy: Perspectives from patients and care team members. Patient Education and Counseling 2021;104(4):836 View
  6. McAlearney A, Walker D, Gaughan A, Moffatt-Bruce S, Huerta T. Helping Patients Be Better Patients: A Qualitative Study of Perceptions About Inpatient Portal Use. Telemedicine and e-Health 2020;26(9):1184 View
  7. Alshoumr B, Yu P, Hailey D, Bindayel F, Alanazi S, Alshammary S. Understanding cancer patients’ use and perceptions of inpatient portal: A case study at a tertiary hospital in Saudi Arabia. International Journal of Medical Informatics 2021;148:104398 View
  8. Fareed N, Jonnalagadda P, MacEwan S, Di Tosto G, Scarborough S, Huerta T, McAlearney A. Differential Effects of Outpatient Portal User Status on Inpatient Portal Use: Observational Study. Journal of Medical Internet Research 2021;23(4):e23866 View
  9. Wang N, Albaroudi A, Benjenk I, Chen J. Exploring hospital-based health information technology functions for patients with Alzheimer’s Disease and related Dementias. Preventive Medicine Reports 2021;23:101459 View
  10. Sääskilahti M, Ahonen R, Timonen J. Pharmacy Customers’ Experiences of Use, Usability, and Satisfaction of a Nationwide Patient Portal: Survey Study. Journal of Medical Internet Research 2021;23(7):e25368 View
  11. Harahap N, Handayani P, Hidayanto A. Functionalities and Issues in the Implementation of Personal Health Records: Systematic Review. Journal of Medical Internet Research 2021;23(7):e26236 View
  12. Wang P, Li T, Yu L, Zhou L, Yan T. Towards an effective framework for integrating patient-reported outcomes in electronic health records. DIGITAL HEALTH 2022;8:205520762211121 View
  13. Kinney A, Sankaranarayanan B. Effects of Patient Portal Use on Patient Satisfaction: Survey and Partial Least Squares Analysis. Journal of Medical Internet Research 2021;23(8):e19820 View
  14. Banguilan K, Sonnenberg F, Chen C. Physicians’ Perspectives on Inpatient Portals: Systematic Review. Interactive Journal of Medical Research 2022;11(2):e39542 View
  15. Sääskilahti M, Ojanen A, Ahonen R, Timonen J. Benefits, Problems, and Potential Improvements in a Nationwide Patient Portal: Cross-sectional Survey of Pharmacy Customers’ Experiences. Journal of Medical Internet Research 2021;23(11):e31483 View
  16. Lo B, Charow R, Laberge S, Bakas V, Williams L, Wiljer D. Why are Patient Portals Important in the Age of COVID-19? Reflecting on Patient and Team Experiences From a Toronto Hospital Network. Journal of Patient Experience 2022;9:237437352211122 View
  17. Son H, Nahm E, Zhu S, Galik E, Van de Castle B, Seidl K, Russomanno V. Older Adults' Perception on and Use of Patient Portals. CIN: Computers, Informatics, Nursing 2022;40(1):61 View
  18. El Yaman N, Zeitoun J, Diab R, Mdaihly M, Diab R, Kobeissi L, Abou Ljoud S, Antoun J, Bardus M. Utilization of patient portals: a cross-sectional study investigating associations with mobile app quality. BMC Medical Informatics and Decision Making 2023;23(1) View
  19. MacEwan S, Fareed N, Jonnalagadda P, Heffer H, Petrecca A, McAlearney A. Patient and provider perspectives on the use of patient portals during pregnancy and the postpartum period. Journal of Telemedicine and Telecare 2023 View
  20. Son E, Nahm E. Adult Patients’ Experiences of Using a Patient Portal With a Focus on Perceived Benefits and Difficulties, and Perceptions on Privacy and Security: Qualitative Descriptive Study. JMIR Human Factors 2023;10:e46044 View
  21. Pokharel S, Khawaja Z, Williams J, Mithwani A, Strain K, Khanna P, Rychtera A, Kiryanova V, Tang K, Mathura P, Hylton C, Ambasta A. Patient perceptions of in‐hospital laboratory blood testing: A patient‐oriented and patient co‐designed qualitative study. Health Expectations 2024;27(1) View
  22. McMillan D, Brown D, Rieger K, Duncan G, Plouffe J, Amadi C, Jafri S. Patient and family perceptions of a discharge bedside board. PEC Innovation 2023;3:100214 View
  23. Jensen L, Rahbek O, Lauritsen R, Kold S, Dinesen B. Patient Perspectives on Communication Pathways After Orthopedic Surgery and Discharge and Evaluation of Team-Based Digital Communication: Qualitative Exploratory Study. JMIR Human Factors 2024;11:e49696 View
  24. Walker D, Hefner J, MacEwan S, Di Tosto G, Sova L, Gaughan A, Huerta T, McAlearney A. Differences by Race in Outcomes of an In-Person Training Intervention on Use of an Inpatient Portal. JAMA Network Open 2024;7(4):e245091 View

Books/Policy Documents

  1. Saranto K, Kinnunen U, Liljamo P, Mykkänen M, Kuusisto A, Kivekäs E. Nursing Informatics. View