Published on in Vol 21, No 10 (2019): October

Preprints (earlier versions) of this paper are available at, first published .
A Protocol-Driven, Bedside Digital Conversational Agent to Support Nurse Teams and Mitigate Risks of Hospitalization in Older Adults: Case Control Pre-Post Study

A Protocol-Driven, Bedside Digital Conversational Agent to Support Nurse Teams and Mitigate Risks of Hospitalization in Older Adults: Case Control Pre-Post Study

A Protocol-Driven, Bedside Digital Conversational Agent to Support Nurse Teams and Mitigate Risks of Hospitalization in Older Adults: Case Control Pre-Post Study


  1. Rauen K, Vetter S, Eisele A, Biskup E, Delsignore A, Rufer M, Weidt S. Internet Cognitive Behavioral Therapy With or Without Face-to-Face Psychotherapy: A 12-Weeks Clinical Trial of Patients With Depression. Frontiers in Digital Health 2020;2 View
  2. Siddique S, Chow J. Machine Learning in Healthcare Communication. Encyclopedia 2021;1(1):220 View
  3. Gasteiger N, Loveys K, Law M, Broadbent E. Friends from the Future: A Scoping Review of Research into Robots and Computer Agents to Combat Loneliness in Older People. Clinical Interventions in Aging 2021;Volume 16:941 View
  4. Kim C, van der Heide E, van Rompay T, Verkerke G, Ludden G. Overview and Strategy Analysis of Technology-Based Nonpharmacological Interventions for In-Hospital Delirium Prevention and Reduction: Systematic Scoping Review. Journal of Medical Internet Research 2021;23(8):e26079 View
  5. Islam A, Chaudhry B. A Relational Agent for the COVID-19 Patients: Design, Approach, and Implications (Preprint). JMIR Human Factors 2022 View
  6. Huq S, Maskeliūnas R, Damaševičius R. Dialogue agents for artificial intelligence-based conversational systems for cognitively disabled: a systematic review. Disability and Rehabilitation: Assistive Technology 2024;19(3):1059 View
  7. Bin Sawad A, Narayan B, Alnefaie A, Maqbool A, Mckie I, Smith J, Yuksel B, Puthal D, Prasad M, Kocaballi A. A Systematic Review on Healthcare Artificial Intelligent Conversational Agents for Chronic Conditions. Sensors 2022;22(7):2625 View
  8. Chaudhry B, Islam A. A Mobile Application-Based Relational Agent as a Health Professional for COVID-19 Patients: Design, Approach, and Implications. International Journal of Environmental Research and Public Health 2022;19(21):13794 View
  9. Islam A, Chaudhry B. Design Validation of a Relational Agent by COVID-19 Patients: Mixed Methods Study. JMIR Human Factors 2023;10:e42740 View
  10. Loveys K, Sagar M, Zhang X, Fricchione G, Broadbent E. Effects of Emotional Expressiveness of a Female Digital Human on Loneliness, Stress, Perceived Support, and Closeness Across Genders: Randomized Controlled Trial. Journal of Medical Internet Research 2021;23(11):e30624 View
  11. Følstad A, Araujo T, Law E, Brandtzaeg P, Papadopoulos S, Reis L, Baez M, Laban G, McAllister P, Ischen C, Wald R, Catania F, Meyer von Wolff R, Hobert S, Luger E. Future directions for chatbot research: an interdisciplinary research agenda. Computing 2021;103(12):2915 View
  12. Liu N, Yin J, Tan S, Ngiam K, Teo H. Mobile health applications for older adults: a systematic review of interface and persuasive feature design. Journal of the American Medical Informatics Association 2021;28(11):2483 View
  13. Loveys K, Hiko C, Sagar M, Zhang X, Broadbent E. “I felt her company”: A qualitative study on factors affecting closeness and emotional support seeking with an embodied conversational agent. International Journal of Human-Computer Studies 2022;160:102771 View
  14. Loveys K, Sagar M, Pickering I, Broadbent E. A Digital Human for Delivering a Remote Loneliness and Stress Intervention to At-Risk Younger and Older Adults During the COVID-19 Pandemic: Randomized Pilot Trial. JMIR Mental Health 2021;8(11):e31586 View
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  16. Krutter S, Schuessler N, Kutschar P, Šabić E, Dellinger J, Klausner T, Nestler N, Beasley M, Henderson B, Pitzer S, Mitterlehner B, Langegger D, Winkler A, Kloesch M, Eßl-Maurer R, van der Zee-Neuen A, Osterbrink J. Piloting of the virtual telecare technology ‘Addison Care’ to promote self-management in persons with chronic diseases in a community setting: protocol for a mixed-methods user experience, user engagement and usability pilot study. BMJ Open 2022;12(9):e062159 View
  17. Morris M, Webster K, Jones C, Hill A, Haines T, McPhail S, Kiegaldie D, Slade S, Jazayeri D, Heng H, Shorr R, Carey L, Barker A, Cameron I. Interventions to reduce falls in hospitals: a systematic review and meta-analysis. Age and Ageing 2022;51(5) View
  18. de Oliveira P, Dornelles T, Gosmann N, Camozzato A. Efficacy of telemedicine interventions for depression and anxiety in older people: A systematic review and meta‐analysis. International Journal of Geriatric Psychiatry 2023;38(5) View
  19. Nicholas M, Wittmann J, Norena M, Ornowska M, Reynolds S. A randomized, clinical trial investigating the use of a digital intervention to reduce delirium-associated agitation. npj Digital Medicine 2023;6(1) View
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  21. Loveys K, Sagar M, Antoni M, Broadbent E. The Impact of Virtual Humans on Psychosomatic Medicine. Psychosomatic Medicine 2023;85(7):619 View
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Books/Policy Documents

  1. Monteiro M, Salgado L, Seixas F, Santana R. Human Aspects of IT for the Aged Population. Healthy and Active Aging. View
  2. Bastardo R, Pavão J, Rocha N. Information Systems and Technologies. View