Published on in Vol 20, No 4 (2018): April

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/9897, first published .
Real-World Implementation of Video Outpatient Consultations at Macro, Meso, and Micro Levels: Mixed-Method Study

Real-World Implementation of Video Outpatient Consultations at Macro, Meso, and Micro Levels: Mixed-Method Study

Real-World Implementation of Video Outpatient Consultations at Macro, Meso, and Micro Levels: Mixed-Method Study

Journals

  1. Varsi C, Solberg Nes L, Kristjansdottir O, Kelders S, Stenberg U, Zangi H, Børøsund E, Weiss K, Stubhaug A, Asbjørnsen R, Westeng M, Ødegaard M, Eide H. Implementation Strategies to Enhance the Implementation of eHealth Programs for Patients With Chronic Illnesses: Realist Systematic Review. Journal of Medical Internet Research 2019;21(9):e14255 View
  2. Hammersley V, Donaghy E, Parker R, McNeilly H, Atherton H, Bikker A, Campbell J, McKinstry B. Comparing the content and quality of video, telephone, and face-to-face consultations: a non-randomised, quasi-experimental, exploratory study in UK primary care. British Journal of General Practice 2019;69(686):e595 View
  3. Mold F, Hendy J, Lai Y, de Lusignan S. Electronic Consultation in Primary Care Between Providers and Patients: Systematic Review. JMIR Medical Informatics 2019;7(4):e13042 View
  4. Catapan S, Calvo M. Teleconsultation: an Integrative Review of the Doctor-Patient Interaction Mediated by Technology. Revista Brasileira de Educação Médica 2020;44(1) View
  5. Gjestsen M, Wiig S, Testad I. Health Care Personnel’s Perspective on Potential Electronic Health Interventions to Prevent Hospitalizations for Older Persons Receiving Community Care: Qualitative Study. Journal of Medical Internet Research 2020;22(1):e12797 View
  6. Thiyagarajan A, Grant C, Griffiths F, Atherton H. Exploring patients' and clinicians' experiences of video consultations in primary care: a systematic scoping review. BJGP Open 2020;4(1):bjgpopen20X101020 View
  7. Gilbert A, Jones J, Jaggi A, May C. Use of virtual consultations in an orthopaedic rehabilitation setting: how do changes in the work of being a patient influence patient preferences? A systematic review and qualitative synthesis. BMJ Open 2020;10(9):e036197 View
  8. Alami H, Gagnon M, Fortin J. Some Multidimensional Unintended Consequences of Telehealth Utilization: A Multi-Project Evaluation Synthesis. International Journal of Health Policy and Management 2019;8(6):337 View
  9. Abimbola S, Patel B, Peiris D, Patel A, Harris M, Usherwood T, Greenhalgh T. The NASSS framework for ex post theorisation of technology-supported change in healthcare: worked example of the TORPEDO programme. BMC Medicine 2019;17(1) View
  10. Ferguson C, Hickman L, Wright R, Davidson P, Jackson D. Preparing nurses to be prescribers of digital therapeutics. Contemporary Nurse 2018;54(4-5):345 View
  11. Hoffmann M, Hartmann M, Wensing M, Friederich H, Haun M. Potential for Integrating Mental Health Specialist Video Consultations in Office-Based Routine Primary Care: Cross-Sectional Qualitative Study Among Family Physicians. Journal of Medical Internet Research 2019;21(8):e13382 View
  12. Al-Jabir A, Kerwan A, Nicola M, Alsafi Z, Khan M, Sohrabi C, O'Neill N, Iosifidis C, Griffin M, Mathew G, Agha R. Impact of the Coronavirus (COVID-19) pandemic on surgical practice - Part 1. International Journal of Surgery 2020;79:168 View
  13. Bradley S. Bad bots: how should doctors respond to untested technologies?. British Journal of General Practice 2019;69(683):297 View
  14. Hale A, Haverhals L, Manheim C, Levy C. Vet Connect: A Quality Improvement Program to Provide Telehealth Subspecialty Care for Veterans Residing in VA-Contracted Community Nursing Homes. Geriatrics 2018;3(3):57 View
  15. Greenhalgh T, Wherton J, Shaw S, Papoutsi C, Vijayaraghavan S, Stones R. Infrastructure Revisited: An Ethnographic Case Study of how Health Information Infrastructure Shapes and Constrains Technological Innovation. Journal of Medical Internet Research 2019;21(12):e16093 View
  16. Galway N, Stewart G, Maskery J, Bourke T, Lundy C. Fifteen-minute consultation: A practical approach to remote consultations for paediatric patients during the COVID-19 pandemic. Archives of disease in childhood - Education & practice edition 2020:edpract-2020-320000 View
  17. Salisbury C, Quigley A, Hex N, Aznar C. Private Video Consultation Services and the Future of Primary Care. Journal of Medical Internet Research 2020;22(10):e19415 View
  18. Steele Gray C, Gravesande J, Hans P, Nie J, Sharpe S, Loganathan M, Lyons R, Cott C. Using Exploratory Trials to Identify Relevant Contexts and Mechanisms in Complex Electronic Health Interventions: Evaluating the Electronic Patient-Reported Outcome Tool. JMIR Formative Research 2019;3(1):e11950 View
  19. Read J, Jones N, Fegan C, Cudd P, Simpson E, Mazumdar S, Ciravegna F. Remote Home Visit: Exploring the feasibility, acceptability and potential benefits of using digital technology to undertake occupational therapy home assessments. British Journal of Occupational Therapy 2020;83(10):648 View
  20. Greenhalgh T, Maylor H, Shaw S, Wherton J, Papoutsi C, Betton V, Nelissen N, Gremyr A, Rushforth A, Koshkouei M, Taylor J. The NASSS-CAT Tools for Understanding, Guiding, Monitoring, and Researching Technology Implementation Projects in Health and Social Care: Protocol for an Evaluation Study in Real-World Settings. JMIR Research Protocols 2020;9(5):e16861 View
  21. Trabjerg T, Jensen L, Søndergaard J, Sisler J, Hansen D. Cross-sectoral video consultations in cancer care: perspectives of cancer patients, oncologists and general practitioners. Supportive Care in Cancer 2021;29(1):107 View
  22. Catapan S, Calvo M. Teleconsulta: uma Revisão Integrativa da Interação Médico-Paciente Mediada pela Tecnologia. Revista Brasileira de Educação Médica 2020;44(1) View
  23. Stommel W, van Goor H, Stommel M. The Impact of Video-Mediated Communication on Closed Wound Assessments in Postoperative Consultations: Conversation Analytical Study. Journal of Medical Internet Research 2020;22(5):e17791 View
  24. Sturesson L, Groth K. Clinicians’ Selection Criteria for Video Visits in Outpatient Care: Qualitative Study. Journal of Medical Internet Research 2018;20(11):e288 View
  25. Pham Q, Shaw J, Morita P, Seto E, Stinson J, Cafazzo J. The Service of Research Analytics to Optimize Digital Health Evidence Generation: Multilevel Case Study. Journal of Medical Internet Research 2019;21(11):e14849 View
  26. Gunasekeran D, Liu Z, Tan W, Koh J, Cheong C, Tan L, Lau C, Phuah G, Manuel N, Chia C, Seng G, Tong N, Huin M, Dulce S, Yap S, Ponampalam K, Ying H, Ong M, Ponampalam R. Evaluating Safety and Efficacy of Follow-up for Patients With Abdominal Pain Using Video Consultation (SAVED Study): Randomized Controlled Trial. Journal of Medical Internet Research 2020;22(6):e17417 View
  27. O'Cathail M, Sivanandan M, Diver C, Patel P, Christian J. The Use of Patient-Facing Teleconsultations in the National Health Service: Scoping Review. JMIR Medical Informatics 2020;8(3):e15380 View
  28. Shaw S, Cameron D, Wherton J, Seuren L, Vijayaraghavan S, Bhattacharya S, A’Court C, Morris J, Greenhalgh T. Technology-Enhanced Consultations in Diabetes, Cancer, and Heart Failure: Protocol for the Qualitative Analysis of Remote Consultations (QuARC) Project. JMIR Research Protocols 2018;7(7):e10913 View
  29. Beattie M, Morrison C, MacGilleEathain R, Gray N, Anderson J. Near Me at Home: codesigning the use of video consultations for outpatient appointments in patients’ homes. BMJ Open Quality 2020;9(3):e001035 View
  30. Donaghy E, Atherton H, Hammersley V, McNeilly H, Bikker A, Robbins L, Campbell J, McKinstry B. Acceptability, benefits, and challenges of video consulting: a qualitative study in primary care. British Journal of General Practice 2019;69(686):e586 View
  31. O'Cathail M, Aznar-Garcia L, Sivanandan A, Diver C, Patel P, Tang P, Christian J. Use of Teleconsultations in a Regional Stereotactic Radiosurgery Service: Pilot Study. JMIR Formative Research 2021;5(2):e15598 View
  32. Gilbert A, Billany J, Adam R, Martin L, Tobin R, Bagdai S, Galvin N, Farr I, Allain A, Davies L, Bateson J. Rapid implementation of virtual clinics due to COVID-19: report and early evaluation of a quality improvement initiative. BMJ Open Quality 2020;9(2):e000985 View
  33. Madhavan G. Telepsychiatry in intellectual disability psychiatry: literature review. BJPsych Bulletin 2019;43(4):167 View
  34. Stewart I, Leary A, Khakwani A, Borthwick D, Tod A, Hubbard R, Beckett P, Tata L. Do working practices of cancer nurse specialists improve clinical outcomes? Retrospective cohort analysis from the English National Lung Cancer Audit. International Journal of Nursing Studies 2020:103718 View
  35. Ignatowicz A, Atherton H, Bernstein C, Bryce C, Court R, Sturt J, Griffiths F. Internet videoconferencing for patient–clinician consultations in long-term conditions: A review of reviews and applications in line with guidelines and recommendations. DIGITAL HEALTH 2019;5:205520761984583 View
  36. Melchiorre M, Lamura G, Barbabella F, MacLure K. eHealth for people with multimorbidity: Results from the ICARE4EU project and insights from the “10 e’s” by Gunther Eysenbach. PLOS ONE 2018;13(11):e0207292 View
  37. Wilkens J, Thulesius H, Arvidsson E, Lindgren A, Ekman B. Study protocol: effects, costs and distributional impact of digital primary care for infectious diseases—an observational, registry-based study in Sweden. BMJ Open 2020;10(8):e038618 View
  38. Van Velthoven M, Cordon C. Sustainable Adoption of Digital Health Innovations: Perspectives From a Stakeholder Workshop. Journal of Medical Internet Research 2019;21(3):e11922 View
  39. Sturesson L, Groth K. Effects of the Digital Transformation: Qualitative Study on the Disturbances and Limitations of Using Video Visits in Outpatient Care. Journal of Medical Internet Research 2018;20(6):e221 View
  40. Seto E, Smith D, Jacques M, Morita P. Opportunities and Challenges of Telehealth in Remote Communities: Case Study of the Yukon Telehealth System. JMIR Medical Informatics 2019;7(4):e11353 View
  41. Dijkstra H, Ergen E, Holtzhausen L, Beasley I, Alonso J, Geertsema L, Geertsema C, Nelis S, Ngai A, Stankovic I, Targett S, Andersen T. Remote assessment in sport and exercise medicine (SEM): a narrative review and teleSEM solutions for and beyond the COVID-19 pandemic. British Journal of Sports Medicine 2020;54(19):1162 View
  42. Hoffmann M, Wensing M, Peters-Klimm F, Szecsenyi J, Hartmann M, Friederich H, Haun M. Perspectives of Psychotherapists and Psychiatrists on Mental Health Care Integration Within Primary Care Via Video Consultations: Qualitative Preimplementation Study. Journal of Medical Internet Research 2020;22(6):e17569 View
  43. Rimmer A. I don’t feel confident providing remote consultations. What do I need to know?. BMJ 2020:m1746 View
  44. Høye H, Jahnsen R, Løvstad M, Hartveit J, Sørli H, Tornås S, Månum G. A Mindfulness-Based Stress Reduction Program via Group Video Conferencing for Adults With Cerebral Palsy – A Pilot Study. Frontiers in Neurology 2020;11 View
  45. Hines M, Bulkeley K, Dudley S, Cameron S, Lincoln M. Delivering Quality Allied Health Services to Children with Complex Disability via Telepractice: Lessons Learned from Four Case Studies. Journal of Developmental and Physical Disabilities 2019;31(5):593 View
  46. Salisbury H. Helen Salisbury: Disruptive innovation—technology is not the problem. BMJ 2019:l1091 View
  47. Haun M, Hoffmann M, Tönnies J, Dinger U, Hartmann M, Friederich H. Videokonsultationen durch Psychotherapeuten in Zeiten der COVID-19-Pandemie. Psychotherapeut 2020;65(4):291 View
  48. Wherton J, Shaw S, Papoutsi C, Seuren L, Greenhalgh T. Guidance on the introduction and use of video consultations during COVID-19: important lessons from qualitative research. BMJ Leader 2020;4(3):120 View
  49. Côté-Boileau É, Gaboury I, Breton M, Denis J. Organizational Ethnographic Case Studies: Toward a New Generative In-Depth Qualitative Methodology for Health Care Research?. International Journal of Qualitative Methods 2020;19:160940692092690 View
  50. Allan S, Bradstreet S, Mcleod H, Farhall J, Lambrou M, Gleeson J, Clark A, Gumley A. Developing a Hypothetical Implementation Framework of Expectations for Monitoring Early Signs of Psychosis Relapse Using a Mobile App: Qualitative Study. Journal of Medical Internet Research 2019;21(10):e14366 View
  51. Shaw S, Seuren L, Wherton J, Cameron D, A'Court C, Vijayaraghavan S, Morris J, Bhattacharya S, Greenhalgh T. Video Consultations Between Patients and Clinicians in Diabetes, Cancer, and Heart Failure Services: Linguistic Ethnographic Study of Video-Mediated Interaction. Journal of Medical Internet Research 2020;22(5):e18378 View
  52. Seuren L, Wherton J, Greenhalgh T, Cameron D, A'Court C, Shaw S. Physical Examinations via Video for Patients With Heart Failure: Qualitative Study Using Conversation Analysis. Journal of Medical Internet Research 2020;22(2):e16694 View
  53. Hensel J, Yang R, Vigod S, Desveaux L. Videoconferencing at home for psychotherapy in the postpartum period: Identifying drivers of successful engagement and important therapeutic conditions for meaningful use. Counselling and Psychotherapy Research 2020 View
  54. Mueller M, Knop M, Niehaves B, Adarkwah C. Investigating the Acceptance of Video Consultation by Patients in Rural Primary Care: Empirical Comparison of Preusers and Actual Users. JMIR Medical Informatics 2020;8(10):e20813 View
  55. Broom A, Kenny K, Page A, Cort N, Lipp E, Tan A, Ashley D, Walsh K, Khasraw M. The Paradoxical Effects of COVID-19 on Cancer Care: Current Context and Potential Lasting Impacts. Clinical Cancer Research 2020;26(22):5809 View
  56. Car J, Koh G, Foong P, Wang C. Video consultations in primary and specialist care during the covid-19 pandemic and beyond. BMJ 2020:m3945 View
  57. Bhardwaj A, Moore A, Cardinal R, Bradley C, Cross L, Ford T. Survey of CAMHS clinicians about their experience of remote consultation: brief report. BJPsych Open 2021;7(1) View
  58. von Sengbusch S, Doerdelmann J, Lemke S, Lange K, Hiort O, Katalinic A, Frielitz F. Parental expectations before and after 12‐month experience with video consultations combined with regular outpatient care for children with type 1 diabetes: a qualitative study. Diabetic Medicine 2020 View
  59. Howells K, Burrows M, Amp M, Brennan R, Yeung W, Jackson S, Dickinson J, Draper J, Campbell S, Ashcroft D, Blakeman T, Sanders C. Exploring the experiences of changes to support access to primary health care services and the impact on the quality and safety of care for homeless people during the COVID-19 pandemic: a study protocol for a qualitative mixed methods approach. International Journal for Equity in Health 2021;20(1) View
  60. Jardine J, Relph S, Magee L, Dadelszen P, Morris E, Ross‐Davie M, Draycott T, Khalil A. Maternity services in the UK during the coronavirus disease 2019 pandemic: a national survey of modifications to standard care. BJOG: An International Journal of Obstetrics & Gynaecology 2021;128(5):880 View
  61. Dhahri A, Iqbal M, Pardoe H. Agile Application of Video Telemedicine During the COVID-19 Pandemic. Cureus 2020 View
  62. James H, Papoutsi C, Wherton J, Greenhalgh T, Shaw S. Spread, Scale-up, and Sustainability of Video Consulting in Health Care: Systematic Review and Synthesis Guided by the NASSS Framework. Journal of Medical Internet Research 2021;23(1):e23775 View
  63. Roberts L, Osborn-Jenkins L. Delivering remote consultations: Talking the talk. Musculoskeletal Science and Practice 2021;52:102275 View
  64. Snoswell C, Taylor M, Comans T, Smith A, Gray L, Caffery L. Determining if Telehealth Can Reduce Health System Costs: Scoping Review. Journal of Medical Internet Research 2020;22(10):e17298 View
  65. Dalby M, Hill A, Nabhani-Gebara S. Cancer patient experience of telephone clinics implemented in light of COVID-19. Journal of Oncology Pharmacy Practice 2021;27(3):644 View
  66. Field B, Read J, Jones N, Fegan C, Lanfranchi V. Occupational therapists need to be involved in developing and evaluating technological solutions to support remote working. British Journal of Occupational Therapy 2021;84(2):69 View
  67. Alami H, Gagnon M, Côté A, Kostović C, Ag Ahmed M, Samri M, Fortin J. Au-delà de l’évaluation des bénéfices : réflexion sur les conséquences inattendues de la télésanté. Ethics, Medicine and Public Health 2020;15:100596 View
  68. George J, Xu Y, Nursa'adah B, Lim S, Low L, Chan D. Collaboration between a tertiary pain centre and community teams during the pandemic. British Journal of Community Nursing 2020;25(10):480 View
  69. Fernemark H, Skagerström J, Seing I, Ericsson C, Nilsen P. Digital consultations in Swedish primary health care: a qualitative study of physicians’ job control, demand and support. BMC Family Practice 2020;21(1) View
  70. Grenier Ouimet A, Wagner G, Raymond L, Pare G. Investigating Patients’ Intention to Continue Using Teleconsultation to Anticipate Postcrisis Momentum: Survey Study. Journal of Medical Internet Research 2020;22(11):e22081 View
  71. Aamodt I, Strömberg A, Hellesø R, Jaarsma T, Lie I. Tools to Support Self-Care Monitoring at Home: Perspectives of Patients with Heart Failure. International Journal of Environmental Research and Public Health 2020;17(23):8916 View
  72. Walumbe J, Belton J, Denneny D. Pain management programmes via video conferencing: a rapid review. Scandinavian Journal of Pain 2021;21(1):32 View
  73. Björndell C, Premberg Å. Physicians’ experiences of video consultation with patients at a public virtual primary care clinic: a qualitative interview study. Scandinavian Journal of Primary Health Care 2021;39(1):67 View
  74. Lanzarin C, von Wangenheim A, Rejane-Heim T, Nascimento F, Wagner H, Abel H, Júnior J, Xikota J. Teleconsultations at a Pediatrics Outpatient Service in COVID-19 Pandemic: First Results. Telemedicine and e-Health 2021 View
  75. Rawlinson G, Connell L. Out-patient physiotherapy service delivery post COVID-19: opportunity for a re-set and a new normal?. Physiotherapy 2021;111:1 View
  76. Morrison C, Beattie M, Wherton J, Stark C, Anderson J, Hunter-Rowe C, Gray N. Testing and implementing video consulting for outpatient appointments: using quality improvement system thinking and codesign principles. BMJ Open Quality 2021;10(1):e001259 View
  77. Costa M, Reis G, Pavlo A, Bellamy C, Ponte K, Davidson L. Tele-Mental Health Utilization Among People with Mental Illness to Access Care During the COVID-19 Pandemic. Community Mental Health Journal 2021;57(4):720 View
  78. Gilbert A, Jones J, Stokes M, May C. Factors that influence patient preferences for virtual consultations in an orthopaedic rehabilitation setting: a qualitative study. BMJ Open 2021;11(2):e041038 View
  79. Johnsen T, Norberg B, Kristiansen E, Zanaboni P, Austad B, Krogh F, Getz L. Suitability of Video Consultations During the COVID-19 Pandemic Lockdown: Cross-sectional Survey Among Norwegian General Practitioners. Journal of Medical Internet Research 2021;23(2):e26433 View
  80. Quinn L, Olajide O, Green M, Syed H, Ansar H. Patient and professional experiences of virtual antenatal clinics during the COVID-19 pandemic in a UK tertiary obstetric hospital: a questionnaire study (Preprint). Journal of Medical Internet Research 2020 View
  81. Bryce C, Ignatowicz A, Huxley C, Hamilton K, Dliwayo T, Forjaz V, Sturt J, Griffiths F. Staying connected: the importance of timely communication for young people living with a long-term condition and their clinical teams. Information, Communication & Society 2021:1 View
  82. Curtis A, Parwaiz H, Winkworth C, Sweeting L, Pallant L, Davoudi K, Smith E, Chin K, Kelsey M, Stevenson A. Remote Clinics During Coronavirus Disease 2019: Lessons for a Sustainable Future. Cureus 2021 View
  83. Plackett R, Kassianos A, Timmis J, Sheringham J, Schartau P, Kambouri M. Using Virtual Patients to Explore the Clinical Reasoning Skills of Medical Students: A Mixed Methods Study (Preprint). Journal of Medical Internet Research 2020 View
  84. Catapan S, Willemann M, Calvo M. Estrutura e processo de trabalho para implantação da teleconsulta médica no Sistema Único de Saúde do Brasil, um estudo transversal com dados de 2017-2018. Epidemiologia e Serviços de Saúde 2021;30(1) View
  85. Varsi C, Stenehjem A, Børøsund E, Solberg Nes L. Video as an alternative to in-person consultations in outpatient renal transplant recipient follow-up: a qualitative study. BMC Nephrology 2021;22(1) View
  86. Hansen D, Trabjerg T, Sisler J, Søndergaard J, Jensen L. Cross-sectoral communication by bringing together patient with cancer, general practitioner and oncologist in a video-based consultation: a qualitative study of oncologists’ and nurse specialists’ perspectives. BMJ Open 2021;11(5):e043038 View
  87. Haun M, Tönnies J, Krisam R, Kronsteiner D, Wensing M, Szecsenyi J, Vomhof M, Icks A, Wild B, Hartmann M, Friederich H. Mental health specialist video consultations versus treatment as usual in patients with depression or anxiety disorders in primary care: study protocol for an individually randomised superiority trial (the PROVIDE-C trial). Trials 2021;22(1) View
  88. Proulx-Cabana S, Segal T, Gregorowski A, Hargreaves D, Flannery H. Virtual Consultations: Young People and Their Parents’ Experience. Adolescent Health, Medicine and Therapeutics 2021;Volume 12:37 View

Books/Policy Documents

  1. Green N, Tappin D, Bentley T. Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018). View